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I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong focus on providing exceptional service
Empathetic and dedicated approach
Excellent communication skills
Listen actively, empathize, apologize, offer solutions, and follow up.
Listen to the customer's concerns without interrupting
Empathize with their frustration and apologize for the inconvenience
Offer solutions to address their issue and make things right
Follow up to ensure the problem has been resolved to their satisfaction
Top trending discussions
I applied via Naukri.com and was interviewed in Feb 2022. There were 3 interview rounds.
Good
I appeared for an interview in Feb 2024.
posted on 13 Mar 2024
I applied via Naukri.com and was interviewed before Mar 2023. There were 3 interview rounds.
It’s normal include logical ,maths English verbal questions
I appeared for an interview in Mar 2023.
Networking IT support involves providing technical assistance to users with network-related issues.
Diagnosing and resolving network connectivity issues
Configuring network devices such as routers and switches
Monitoring network performance and identifying potential issues
Providing remote support to users
Collaborating with other IT professionals to maintain network security
Training users on network best practices
Staying u...
posted on 19 May 2024
I applied via WorkIndia and was interviewed in Feb 2024. There was 1 interview round.
I will explain the process of troubleshooting a technical issue.
Identify the issue reported by the customer
Ask relevant questions to gather more information
Research possible solutions
Implement the solution and test it
Follow up with the customer to ensure the issue is resolved
I applied via LinkedIn and was interviewed in Mar 2024. There was 1 interview round.
posted on 14 May 2022
I applied via Walk-in and was interviewed before May 2021. There were 3 interview rounds.
based on 2 interviews
Interview experience
based on 18 reviews
Rating in categories
Customer Care Executive
51
salaries
| ₹1 L/yr - ₹3 L/yr |
Customer Service Executive
37
salaries
| ₹1 L/yr - ₹3 L/yr |
Customer Service Associate
28
salaries
| ₹1.1 L/yr - ₹2.5 L/yr |
Quality Analyst
19
salaries
| ₹1.5 L/yr - ₹4.8 L/yr |
Team Lead
18
salaries
| ₹1.8 L/yr - ₹3.8 L/yr |
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