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Fusion Customer Care Executive Reviews

Updated 27 Feb, 2025
Overall Rating
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2.7/5
based on 16 reviews

Rating distribution

Category Ratings

2.6

Skill development

2.4

Company culture

2.3

Work-life balance

2.3

Work satisfaction

2.2

Salary

2.2

Promotions

2.1

Job security

What employees say about Fusion?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

69% employees reported

Flexible timing

Flexible timing

57% employees reported

No travel

No travel

92% employees reported

Gender based rating

2.6
female

Rated by Women

6 reviews

2.7
male

Rated by Men

10 reviews

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Top Mentions in Fusion Customer Care Executive Reviews

16 reviews found

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People also ask about Fusion's Customer Care Executives

Is Fusion a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.7 out of 5 from over 16 employee reviews, it's clear that most customer care executives have a below average experience working at Fusion. Skill development holds the highest rating at 2.6, while job security is rated the lowest amongst all factors at 2.1.
Does Fusion pay their Customer Care Executives well?
According to AmbitionBox reviews, Fusion customer care executives rate their salary and benefits at 2.2 out of 5, based on 16 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Fusion's customer care executives salaries here and to read reviews specifically about salary and benefits at Fusion for customer care executives, click here .
How is the work culture at Fusion for Customer Care Executives?
Work culture at Fusion for customer care executives is rated 2.4 out of 5 by 16 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at Fusion for Customer Care Executives?
Based on 16 reviews on AmbitionBox, Fusion's customer care executives rate job security at 2.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Fusion.

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Fusion Customer Care Executive Salary
based on 49 salaries
₹1 L/yr - ₹2.5 L/yr
46% less than the average Customer Care Executive Salary in India
View more details
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