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Fusion

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3.3

based on 191 Reviews

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Fusion Customer Service Associate Reviews

Updated 11 Feb, 2025
Overall Rating
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3.4/5
based on 11 reviews

Rating distribution

Category Ratings

3.5

Job security

3.4

Company culture

3.0

Work satisfaction

2.9

Work-life balance

2.9

Skill development

2.8

Salary

2.4

Promotions

What employees say about Fusion?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

33% employees reported

Flexible timing

Flexible timing

56% employees reported

Within city

Within city

50% employees reported

View more detailed insights

Gender based rating

3.5
female

Rated by Women

8 reviews

2.3
male

Rated by Men

3 reviews

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Top Mentions in Fusion Customer Service Associate Reviews
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11 reviews found

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Read Fusion Customer Service Associate Reviews based on locations

3.5
 Kolkata

 (7)

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People also ask about Fusion's Customer Service Associates

Is Fusion a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 11 employee reviews, it's clear that most customer service associates have an average experience working at Fusion. Job security holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 2.4.
Does Fusion pay their Customer Service Associates well?
According to AmbitionBox reviews, Fusion customer service associates rate their salary and benefits at 2.8 out of 5, based on 11 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Fusion's customer service associates salaries here and to read reviews specifically about salary and benefits at Fusion for customer service associates, click here .
How is the work culture at Fusion for Customer Service Associates?
Work culture at Fusion for customer service associates is rated 3.4 out of 5 by 11 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Fusion for Customer Service Associates?
Based on 11 reviews on AmbitionBox, Fusion's customer service associates rate job security at 3.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Fusion.

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Fusion Customer Service Associate Reviews by Locations

Fusion Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Fusion reviews submitted by Fusion employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Fusion is the right company for you. 33% of employees reported the working ...days at Fusion as Monday to Friday. 56% employees reported the work timings at Fusion as Flexible timing. Read more
Fusion Customer Service Associate Salary
based on 28 salaries
₹1.1 L/yr - ₹2.5 L/yr
48% less than the average Customer Service Associate Salary in India
View more details
Employee Benefits for Fusion Customer Service Associate
cab
Office cab/shuttle
1 total response
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
0 total responses
stock
Stock options
0 total responses
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Compare Fusion with

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3.7
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