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Automated Systems Design Customer Support Executive Interview Questions and Answers

Updated 2 Aug 2024

Automated Systems Design Customer Support Executive Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via WorkIndia and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Explain about anything
  • Ans. 

    I will explain the process of troubleshooting a technical issue.

    • Identify the issue reported by the customer

    • Ask relevant questions to gather more information

    • Research possible solutions

    • Implement the solution and test it

    • Follow up with the customer to ensure the issue is resolved

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Mar 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction with confidence
  • Q2. Tell me about networking IT support
  • Ans. 

    Networking IT support involves providing technical assistance to users with network-related issues.

    • Diagnosing and resolving network connectivity issues

    • Configuring network devices such as routers and switches

    • Monitoring network performance and identifying potential issues

    • Providing remote support to users

    • Collaborating with other IT professionals to maintain network security

    • Training users on network best practices

    • Staying u...

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Answer the questions for customer
Round 4 - One-on-one 

(1 Question)

  • Q1. How do you handle the customer with high temper
Round 5 - HR 

(1 Question)

  • Q1. Follow the instructions give me

Interview Preparation Tips

Interview preparation tips for other job seekers - Joining immediately offer letter
Work permit for your life

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - teams 

(1 Question)

  • Q1. Past experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare text in advence

I applied via Company Website and was interviewed in Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why you r choosing customer support
  • Q2. I am brine washer so I can do this wrk

Interview Preparation Tips

Interview preparation tips for other job seekers - Little bit fear only

I applied via Walk-in and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 
Round 3 - Coding Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Company is more focused on MySQL queries.
Coding questions mostly related to arrays.

I applied via Campus Placement and was interviewed in Dec 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Basic knowledge required for the Aptitude Test. You need to understand the questions and their technicality and then each question is very easy.

Round 2 - Coding Test 

Need to focus more on the SQL Queries and some average coding skills. This test is used to check the code understanding of the candidate.

Round 3 - Coding Test 

Little more complex problems, need to understand the logic and some complex SQL Queries.
More Focus on JOINS in SQL.

Interview Preparation Tips

Interview preparation tips for other job seekers - You can learn new things here.
Work-Life balance is not good, you have to work more than expected.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - Aptitude Test 

40 Minutes. 40 Question in office Test.
20 Questions Programming related and 20 Questions Aptitude

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare Aptitude and input output Questions. Practice it for 1st round
if you clear that then you will be eligible for Technical Interview
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Basic Aptitude question were asked around 20 Question of Aptitude and 20 of basic debugging of C language code. Before aptitude there was a essay writing on "factors which increases the market of E-commerce platforms"

Round 2 - Coding Test 

There were 4 coding question and 2 SQL questions. Basic pattern printing question and easy question of leetcode were there in coding and in SQL from "joins" topic.

Round 3 - Coding Test 

Same as the previous round more question of Coding and SQL, plus in the starting they would ask about your tech stack and then assign you a stack for the same.

Interview Preparation Tips

Topics to prepare for Velocity Software Solutions Software Developer interview:
  • SQL
Interview preparation tips for other job seekers - Do easy to medium leetcode question mostly pattern printing and SQL as well.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

MCQ - 20 (aptitude), 20(c+ and sql)

Round 2 - Coding Test 

Pattern, array and sql questions

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Mathematical and logical questions including distance -time, work -time, reasoning, blood relation etc

Round 2 - Technical 

(1 Question)

  • Q1. Database queries including joins.
Round 3 - Coding Test 

DSA moderate question like string reverse, string rotation, frequency of letter in a string.

Automated Systems Design Interview FAQs

How many rounds are there in Automated Systems Design Customer Support Executive interview?
Automated Systems Design interview process usually has 1 rounds. The most common rounds in the Automated Systems Design interview process are One-on-one Round.

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Automated Systems Design Customer Support Executive Interview Process

based on 2 interviews

Interview experience

3
  
Average
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Automated Systems Design Customer Support Executive Salary
based on 4 salaries
₹1.7 L/yr - ₹4.3 L/yr
9% less than the average Customer Support Executive Salary in India
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