Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Employer? Claim Account for FREE

Fusion

Compare button icon Compare button icon Compare
3.2

based on 182 Reviews

Filter interviews by

Fusion Customer Support Executive Interview Questions and Answers

Updated 25 May 2021

Fusion Customer Support Executive Interview Experiences

1 interview found

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 25 May 2021

I applied via Company Website and was interviewed in Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why you r choosing customer support
    • Add your answer
  • Q2. I am brine washer so I can do this wrk
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Little bit fear only

Top trending discussions

View All
Salary Discussions, Hike & Promotions
1w
fathersahaab
Verified Icon
·
works at
AmbitionBox
New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
Got a question about Fusion?
Ask anonymously on communities.

Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

Automated Systems Design user image Anonymous

posted on 19 May 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via WorkIndia and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Explain about anything
  • Ans. 

    I will explain the process of troubleshooting a technical issue.

    • Identify the issue reported by the customer

    • Ask relevant questions to gather more information

    • Research possible solutions

    • Implement the solution and test it

    • Follow up with the customer to ensure the issue is resolved

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing

Customer Support Executive Interview Questions & Answers

CGS user image Anonymous

posted on 11 Apr 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - teams 

(1 Question)

  • Q1. Past experiences
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare text in advence

Customer Support Executive Interview Questions & Answers

CGS user image Abhi Jeremy

posted on 30 Mar 2023

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Mar 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction with confidence
    • Add your answer
  • Q2. Tell me about networking IT support
  • Ans. 

    Networking IT support involves providing technical assistance to users with network-related issues.

    • Diagnosing and resolving network connectivity issues

    • Configuring network devices such as routers and switches

    • Monitoring network performance and identifying potential issues

    • Providing remote support to users

    • Collaborating with other IT professionals to maintain network security

    • Training users on network best practices

    • Staying u...

    • Answered by AI
    Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Answer the questions for customer
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. How do you handle the customer with high temper
    • Add your answer
Round 5 - HR 

(1 Question)

  • Q1. Follow the instructions give me
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Joining immediately offer letter
Work permit for your life

Skills evaluated in this interview

Customer Support Executive Interview Questions & Answers

Automated Systems Design user image Anonymous

posted on 19 May 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via WorkIndia and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Explain about anything
  • Ans. 

    I will explain the process of troubleshooting a technical issue.

    • Identify the issue reported by the customer

    • Ask relevant questions to gather more information

    • Research possible solutions

    • Implement the solution and test it

    • Follow up with the customer to ensure the issue is resolved

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing

Customer Support Executive Interview Questions & Answers

CGS user image Anonymous

posted on 11 Apr 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - teams 

(1 Question)

  • Q1. Past experiences
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare text in advence

Customer Service Associate Interview Questions & Answers

CGS user image Anonymous

posted on 13 Mar 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Feb 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer

Customer Support Executive Interview Questions & Answers

CGS user image Abhi Jeremy

posted on 30 Mar 2023

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Mar 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction with confidence
    • Add your answer
  • Q2. Tell me about networking IT support
  • Ans. 

    Networking IT support involves providing technical assistance to users with network-related issues.

    • Diagnosing and resolving network connectivity issues

    • Configuring network devices such as routers and switches

    • Monitoring network performance and identifying potential issues

    • Providing remote support to users

    • Collaborating with other IT professionals to maintain network security

    • Training users on network best practices

    • Staying u...

    • Answered by AI
    Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Answer the questions for customer
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. How do you handle the customer with high temper
    • Add your answer
Round 5 - HR 

(1 Question)

  • Q1. Follow the instructions give me
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Joining immediately offer letter
Work permit for your life

Skills evaluated in this interview

Customer Care Executive Interview Questions & Answers

CGS user image Idrees Ahmed

posted on 12 Mar 2022

I applied via Naukri.com and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Good

Round 3 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Tell me about yourself.
    • Add your answer
  • Q3. Why are you looking for a change?
    • Add your answer
  • Q4. Where do you see yourself in 5 years?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a great experience. Nice Interview by HR. Very well responsible.
More about working at Fusion

Tell us how to improve this page.

Fusion Interviews By Designations

Interview Questions for Popular Designations

Fusion Customer Support Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

Customer Support Executive Interview Questions from Similar Companies

Tech Mahindra Customer Support Executive Interview Questions
3.6
 • 89 Interviews
Wipro Customer Support Executive Interview Questions
3.7
 • 9 Interviews
TCS Customer Support Executive Interview Questions
3.7
 • 6 Interviews
Infosys Customer Support Executive Interview Questions
3.7
 • 5 Interviews
Hexaware Technologies Customer Support Executive Interview Questions
3.6
 • 4 Interviews
HCLTech Customer Support Executive Interview Questions
3.5
 • 2 Interviews
LTIMindtree Customer Support Executive Interview Questions
3.8
 • 2 Interviews
Mphasis Customer Support Executive Interview Questions
3.4
 • 2 Interviews
CGS Customer Support Executive Interview Questions
3.5
 • 2 Interviews
View all
Fusion Customer Support Executive Salary
based on 14 salaries
₹1.1 L/yr - ₹2.5 L/yr
43% less than the average Customer Support Executive Salary in India
View more details

Fusion Customer Support Executive Reviews and Ratings

based on 2 reviews

3.7/5

Rating in categories

2.7

Skill development

3.3

Work-life balance

3.0

Salary

2.7

Job security

3.3

Company culture

2.7

Promotions

2.7

Work satisfaction

Explore 2 Reviews and Ratings
Fusion Salaries in India
Customer Care Executive
48 salaries
unlock blur

₹1 L/yr - ₹2.5 L/yr

Customer Service Associate
35 salaries
unlock blur

₹1.1 L/yr - ₹2.5 L/yr

Customer Service Executive
34 salaries
unlock blur

₹1 L/yr - ₹3 L/yr

Quality Analyst
19 salaries
unlock blur

₹1.5 L/yr - ₹4.8 L/yr

Team Lead
18 salaries
unlock blur

₹1.8 L/yr - ₹3.8 L/yr

Explore more salaries
Compare Fusion with

TCS

3.7
Compare

Infosys

3.7
Compare

Wipro

3.7
Compare

HCLTech

3.5
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview