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Fusion

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Fusion Senior Customer Care Associate Interview Questions and Answers

Updated 13 Mar 2023

Fusion Senior Customer Care Associate Interview Experiences

1 interview found

Senior Customer Care Associate Interview Questions & Answers

user image Anonymous

posted on 13 Mar 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. General questions work experience Check communication skills
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me something about your work experience Questions about memorable day in your life
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be nervous be confident while giving interview

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Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 1 Aug 2022

I applied via Naukri.com and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Details about old company
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Technical questions we’re asked
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join jobs are not what is potrade in the interview

Customer Service Associate Interview Questions & Answers

TCS user image Anonymous

posted on 9 Nov 2021

I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Got a call by a customer and they complain about water got spoiled? How to solve that issue?
    • Add your answer
  • Q2. My answer was ill say sorry about the inconvinence about the product and then ill be sending one of our executive to them to check on the product weathee it got spoiled or not if it is spoiled ill give the...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always keep your mind calm and answer the questions if u dont have any idea about the question on what interviewer is asking answer them that uk abt it or not but dont be tensed or worried

Customer Service Associate Interview Questions & Answers

Wipro user image Anonymous

posted on 28 Feb 2021

I applied via Walk-in and was interviewed before Feb 2020. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Why do you think you are appropriate for this job?
    • Add your answer
  • Q2. I am a fresher and it's a great opportunity for me to work in a such a big organisation and starting my career with Wipro.. And as an answer to your question about the designation then I would say that lea...
    • Add your answer
  • Q3. Why this job is important for you?
    • Add your answer
  • Q4. As everyone want to get established in life I too have a dream of self establishment and starting my career with this big Organisation with a good salary which I was told I would get if I am selected is li...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to be confident. Try to be optimistic and show your strength as your weakness if they ask you about your weakness.

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 27 Jan 2022

I applied via Referral and was interviewed before Jan 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
    • View 1 more answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Care Executive interview:
  • Customer Service
Interview preparation tips for other job seekers - Keep calm while nervousness faced during the interview. It will be fine if you comfortable in English or Hindi any language you can in talk while interview because they want to see our communication skill are good or not so be prepared.

Customer Service Associate Interview Questions & Answers

Wipro user image Anonymous

posted on 15 Sep 2020

I applied via Referral and was interviewed in Mar 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is communication skill
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - We have to improve our personality to apply any job, and develope your skills always, adaptability skills etc

Customer Service Associate Interview Questions & Answers

Wipro user image Anonymous

posted on 8 Oct 2020

I applied via Recruitment Consultant and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about ur self
    • Add your answer
  • Q2. Tell me about the bpo
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting a third-party company to handle specific business processes.

    • BPOs can handle a variety of processes such as customer service, technical support, and data entry.

    • Companies outsource to BPOs to save costs and improve efficiency.

    • BPOs are often located in countries with lower labor costs, such as India and the Philippines.

    • BPOs may operate onshore, nearshore...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - keep clam and answer smartly

Customer Service Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 14 Apr 2022

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Recruiter will take one on one interview and will ask some questions like introduce yourself, family background, education. Will check fluency.
    • Add your answer
Round 2 - HR 

(4 Questions)

  • Q1. What is your family background?
    • Add your answer
  • Q2. Why should we hire you?
    • Add your answer
  • Q3. Tell me about yourself.
    • Add your answer
  • Q4. Language test will ask about English and Hindi language.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be fluent, straight forward with polite voice with accurate grammar.

Customer Service Associate Interview Questions & Answers

Tech Mahindra user image

posted on 17 Apr 2022

I applied via Walk-in and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR 

(8 Questions)

  • Q1. Why should we hire you?
    • Add your answer
  • Q2. Why are you looking for a change?
    • Add your answer
  • Q3. Tell me about yourself.
    • Add your answer
  • Q4. What are your salary expectations?
    • Add your answer
  • Q5. What is your family background?
    • Add your answer
  • Q6. Share details of your previous job.
    • Add your answer
  • Q7. Where do you see yourself in 5 years?
    • Add your answer
  • Q8. What are your strengths and weaknesses?
    • Add your answer

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Service Associate interview:
  • Effective Communication Skills
Interview preparation tips for other job seekers - ALWAYS KEEP CALM WHILE U ENTERING OR FACING INTERVIEW,ELABORATE YOUR OWN SKILL WHICH U LEARNT OR WHAT U GRASP ACCORDING TO UR EXPERIENCES

Customer Service Associate Interview Questions & Answers

Wipro user image Anonymous

posted on 15 Aug 2021

I applied via Walk-in and was interviewed before Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. If given a chance how will you prove your leadership qualities
  • Ans. I will measure my employees performance by giving them chance in every new project.
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence is the key and don't get nervous by any difficult questions asked.
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More about working at Fusion

Fusion Interview FAQs

How many rounds are there in Fusion Senior Customer Care Associate interview?
Fusion interview process usually has 3 rounds. The most common rounds in the Fusion interview process are Resume Shortlist, HR and One-on-one Round.

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Fusion Senior Customer Care Associate Interview Process

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Interview experience

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