Fusion CSR Executive Interview Questions and Answers

Q1. What's your interest, hobby, Tell me about yourself.
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Q1. Personal interview
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Q1. Privious company experience and bla bla
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Q1. Mock call with angry customer
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Q2. Communication skills
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Q1. 1 introduction part 2 how was your yesterday
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Q2. Yesturday, i woke up early in the morning around 7 am. I brushed my teeth and freshed up. I had has break fast, after this, I got ready for the class, I went my institute and I study for around 2 hours, a...read more
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Q1. What do you understand about e-commerce
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Q2. What is customer service
Ans. 
Customer service is the support and assistance provided to customers before, during, and after a purchase.
• Customer service involves addressing customer needs and concerns

• It includes providing information about products or services

• It also involves resolving customer complaints and issues

• Examples include answering phone calls, responding to emails, and providing in-person assistance

• Good customer service can lead to custo
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Q1. They check your communication skills how can you deliver your answer to the clients.
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Q2. Tell me about yourself.
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Q3. They give you any topic you need to speak atleast 2-3 minutes.
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In 2016 I was in my college day at that time . Group discussion we got one topic their were 2 team we were debating on a social topic. Interviewer was noticing the communication skills and confidence . It went smooth.

Well this was pen paper round all numerical and gramma question It was based normal apptitude test.

Q1. This was the third and the last round I went through the interview process this was telephonic round.. it was easy going. Tell me about your self? Where do you want to see yourself in 5 years? Why do we h...read more
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