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Fusion CSR Executive Interview Questions and Answers

Updated 10 Jul 2024

Fusion CSR Executive Interview Experiences

2 interviews found

CSR Executive Interview Questions & Answers

user image Zpower Batteries

posted on 10 Jul 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. About yourself , introduction round

CSR Executive Interview Questions & Answers

user image Anonymous

posted on 11 Mar 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Job Fair and was interviewed before Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell about yourself . Do you have any sales experience. Have you any idea what is sales.
  • Q2. Why do you need this job.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on your own answers don't be hesitate interviewers only see how confident you are and infront of you etc kinds of situations how you faced all about it just nothing

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Interview Preparation Tips

Round: Resume Shortlist
Experience: I started preparing my resume somewhere around August end. I spoke to a few seniors about it and read quite a few resumes, especially of those seniors who either had a profile similar to mine or had secured jobs in fields of my interest, eg. Consulting, finance, etc. I also attended the Resume Writing Workshop conducted by McKinsey and Co. on campus and cleared a few doubts there.
Tips: I would advise you guys to start preparing your resumes well in advance, it is not something to be kept for the last minute. Being the first form of acquaintance between you and a firm, it is a highly important document and the way you highlight your strong points and attributes can go a long way in shortlisting you from amongst the hundreds of resumes that they have to scan. Also, it is important that you be able to speak on any point in your resume in detail, hence you must be sure of what you are writing in it.

Round: Case Study Interview
Experience: The procedure of selection for Opera Solutions was a set of 4 interviews, each having a case study and some HR questions. The initial shortlist had around 22 candidates, after the first 2 interviews around 10 candidates were selected for the final rounds. Finally 3 candidates were made offers.  There were no GDs, only case interviews. The first interview had a case involving a music company which scouts for amateur talent and launches them. They want to enter India and want you to analyse the market and suggest if its feasible or not. The interviewer gave a lot of data related to market share of pop music, bollywood, devotional music, etc and it suggested that the market share of the genre related to the company is very little. However I think what worked best was that I also pointed out certain solutions which could make it feasible, such as merging with another company in a genre where the given company has core competencies in. I think this was the high point of the interview which I atleast would like to believe compensated for a later interview that I did not do well in. Another interview had a case where a pharmaceutical company in the US wants to enter India. A set of constraints and data was given and I was asked to calculate if it should actually setup a manufacturing facility in India or manufacture in the US and transport to India. I did not do well in this one, I wasn’t being able to come up with a figure. Both the interviews had an HR component where I was asked about my strengths and weaknesses, about Mood Indigo and my academic record. I was asked to describe myself. I was also asked to talk about my co-intern’s project in ITC (she was also interviewing with Opera). In a subsequent interview after the shortlist, I was asked to estimate the market for Maruti cars, domestic air travel. They weren't expecting too much detail, the interviewer was more interested in the approach. point.
Tips: I attended most of the initial PPTs. One does get a good understanding of what a firm does and where exactly do you fit into it, you also understand what they are looking for and what is the extent of their operations. I must admit though that I found my interaction with seniors, especially those working in those firms was more informative and fruitful. They can give clarity in certain grey areas that companies might stay non-committal on.ending across links/documents would help us compile a single point resource) . I prepared for case studies from the material I took from seniors, most of which is available on the LAN. For case studies I prepared with a friend and sometimes in groups of 3. I think this method is better than individual preparation because the other person can point out where you are going wrong, you get a different perspective and at the same time you can prepare in a fashion where one interviews the other and vice versa, so you get slightly comfortable with how an actual interview might feel like. It is however important to ensure that the person you are preparing with is competent and complementary to your skill sets, so that you can improve upon aspects where you might be lacking in.

General Tips: Case studies and HR questions. One should be very comfortable with points mentioned in the resume and should be able to talk at length about any . I guess it'd just be shifting a little from being myself if you know what I mean. A lot of seniors would give you a lot of fundae, but at the end one must remember that unless one is comfortable with a certain way of speaking or certain method of solving cases, it wont look genuine. For example, one need not thrash out every single detail of a case before beginning to solve it, sometimes the interviewer might get impatient or might think you are trying to buy time to think by asking unnecessary details. So if you are the kind of a person who can intuitively draw good conclusions at the outset so as to decide which direction to proceed in and hence which questions to ask, you can surely go ahead and do that, you need not also ask questions that you know are not required. Case interviews are very feel-good interviews, even if you make a mistake you will be guided back on track by the interviewer, hence I personally would recommend that you stick more to your general approach to solving cases (if you know it is a good one and works of course) and not try to change too much just because a certain senior did it in a different way.
College Name: IIT BOMBAY
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Difference between absolute xpath and relative xpath
  • Ans. 

    Absolute xpath specifies the complete path from the root element to the desired element, while relative xpath specifies the path relative to the current element.

    • Absolute xpath starts with a single forward slash (/) and is more specific.

    • Relative xpath starts with a double forward slash (//) and is more flexible.

    • Absolute xpath is more prone to breaking if the structure of the page changes.

    • Relative xpath is easier to main...

  • Answered by AI

Skills evaluated in this interview

I applied via Naukri.com and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire 

7 Questions

  • Q1. Tell me 10 special lines about your mother ?
  • Q2. Sell me something ?
  • Ans. 

    Introducing the revolutionary new smartwatch that will change the way you live your life.

    • Stay connected to your phone without ever taking it out of your pocket

    • Track your fitness goals and monitor your health with ease

    • Receive notifications and alerts right on your wrist

    • Customize your watch face and bands to match your style

    • Compatible with both iOS and Android devices

  • Answered by AI
  • Q3. Describe your last movie?
  • Q4. What is your favourite holiday destination?
  • Q5. Describe the story of your last reading book?
  • Q6. Tell me 5 line about metro ?
  • Ans. 

    Metro is a rapid transit system that provides efficient and convenient transportation in urban areas.

    • Metro systems are typically underground or elevated, with trains running on dedicated tracks.

    • They offer a faster and more reliable alternative to traditional modes of transportation like buses and cars.

    • Metro systems are often used by commuters to travel to work or school, as well as by tourists to explore a city.

    • Some of...

  • Answered by AI
  • Q7. Your last birthday celebration ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just calm and be positive and be confident ...don't loose your confidence ...

I applied via Approached by Company and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. What are your qualifications
  • Q2. Have you any work experience
  • Q3. Are you cappavke of talking in english with customers
  • Ans. 

    Yes, I am fluent in English and can communicate effectively with customers.

    • I am a native English speaker

    • I have experience working in customer service roles where English was the primary language of communication

    • I have received formal education in English language and literature

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be truthfull just give your best

I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I like to say about company is good but management very bad like some senior nature is very i work for Bhargav Gohil he got vendor ship from hipl there nature is very bad for employers

Interview Preparation Tips

Interview preparation tips for other job seekers - Intervie was good nothing was hard

I applied via Walk-in and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 
Round 2 - Group Discussion 

Group discussion with Hr

Round 3 - One-on-one 

(1 Question)

  • Q1. Got one topic and spoked five minutes on the topic.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and in happy mood while interview.

I applied via Recruitment Consultant and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Any topic you want
  • Q2. About yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself, be confident and speak genuinely

I applied via Job Fair and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. You are left that previous organization

Interview Preparation Tips

Interview preparation tips for other job seekers - This is the best organization to grow your communication skill

Fusion Interview FAQs

How many rounds are there in Fusion CSR Executive interview?
Fusion interview process usually has 1-2 rounds. The most common rounds in the Fusion interview process are Resume Shortlist, HR and Technical.

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Fusion CSR Executive Interview Process

based on 2 interviews

Interview experience

4
  
Good
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