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TELUS Digital

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3.7

based on 1.2k Reviews

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TELUS Digital CSR Executive Interview Questions and Answers

Updated 28 Aug 2023

TELUS Digital CSR Executive Interview Experiences

2 interviews found

CSR Executive Interview Questions & Answers

user image Anonymous

posted on 28 Aug 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Just be fluent and be ready for night shifts
    • Add your answer
  • Q2. Tell me about your self
    • Add your answer
  • Q3. They will give a situation and ask you to speak for some time
    • Add your answer
  • Q4. One online test will be there
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. They will just explain you about the Salary part
    • Add your answer

CSR Executive Interview Questions & Answers

user image Anonymous

posted on 13 Nov 2022

I applied via Walk-in and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction, tell me about your self
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. What is customer service?
  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer queries and concerns promptly and efficiently.

    • It includes providing information about products or services, handling complaints, and resolving issues.

    • Good customer service can lead to customer loyalty and positive word-of-mouth marketing.

    • Examples of good customer servic...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, normal questions will be asked just to check the communications

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Top trending discussions

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Interview Tips & Stories
1w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Interview questions from similar companies

CSR Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 6 Jan 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. The round was okayish not so hard one it was all over good experience
    • Add your answer
  • Q2. How many people are their in ur family
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good to work with this company i like the enviornment.

CSR Executive Interview Questions & Answers

Infosys user image Anonymous

posted on 8 Jul 2022

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self Introduction, Why BPO industry, flexible for night shifts,
  • Ans. While introduction, please do not tell that you are born and bought from Bangalore, rather can say born and raised from Bangalore, Incase if the HR askes for your hobbies, if you are telling that you reading books, before that ensure that you had read some books, otherwise please avoid, Next, if the HR is telling regarding the positions that are open for, don't ask if its voice or non voice, because for both posit...
    • Answered Anonymously
    Add your answer
Round 2 - Aptitude Test 

Prepare for language test, like grammar, then aptitude questions, essay writing,

Round 3 - One-on-one 

(1 Question)

  • Q1. Again self introduction, for freshers, probably you may be asked to speak on topic to check your thought flow, pronouction, sentence making, grammar. Again for experience, you need to briefly explain the...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - For freshers, please do relax otherwise will start fumbling with words.
For experience, please ensure that you go through the resume and give the valid reason for leaving the previous job.

CSR Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 8 Feb 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Background experience,family,education
    • Add your answer
  • Q2. Vocabulary
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Family background education
    • Add your answer

CSR Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 12 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. What experiences do you have?
    • Add your answer
Round 2 - Aptitude Test 

Amcat test. Contains written test as well as voice versent .

CSR Executive Interview Questions & Answers

Foundever user image Anonymous

posted on 1 Nov 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Assignment 

I completed my assessment test with a score of 72 therefore they didn't selected me because their requirements were 75, However the assessment test is moderate if you have clear voice and accent you will score good and has a very good learning opportunity.

Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself .
    • Add your answer
  • Q2. Why do you want to work with us.
    • Add your answer

Interview Preparation Tips

Topics to prepare for Foundever CSR Executive interview:
  • Communication Skills
Interview preparation tips for other job seekers - Be professional and prepare good communication before applying.

CSR Executive Interview Questions & Answers

Foundever user image Anonymous

posted on 11 Apr 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Explain about yourself
    • Add your answer
  • Q2. How long do you plan to stay in foundever
    • Add your answer

CSR Executive Interview Questions & Answers

Foundever user image Anonymous

posted on 18 Jul 2023

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Versatile test with 3-4 sections
    • Add your answer
  • Q2. Reading and listening
    • Add your answer
  • Q3. Speaking to check the pronunciation and vocabulary
    • Add your answer
Round 3 - Aptitude Test 

Technical questions with MCQ to check technical knowledge

CSR Executive Interview Questions & Answers

Foundever user image Anonymous

posted on 28 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. About qualification
    • Add your answer
  • Q2. What do you in free time
  • Ans. 

    In my free time, I enjoy reading books, practicing yoga, and volunteering at local charities.

    • Reading books helps me relax and expand my knowledge on various topics

    • Practicing yoga helps me stay physically and mentally healthy

    • Volunteering at local charities allows me to give back to the community and make a positive impact

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be loud,clear and confident
More about working at TELUS Digital

TELUS Digital Interview FAQs

How many rounds are there in TELUS Digital CSR Executive interview?
TELUS Digital interview process usually has 3 rounds. The most common rounds in the TELUS Digital interview process are Resume Shortlist, HR and One-on-one Round.
What are the top questions asked in TELUS Digital CSR Executive interview?

Some of the top questions asked at the TELUS Digital CSR Executive interview -

  1. What is customer servi...read more
  2. They will give a situation and ask you to speak for some t...read more
  3. Just be fluent and be ready for night shi...read more

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TELUS Digital CSR Executive Interview Process

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Good
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TELUS Digital CSR Executive Salary
based on 25 salaries
₹2.5 L/yr - ₹4 L/yr
At par with the average CSR Executive Salary in India
View more details

TELUS Digital CSR Executive Reviews and Ratings

based on 6 reviews

3.3/5

Rating in categories

3.4

Skill development

3.1

Work-life balance

2.9

Salary

3.4

Job security

3.9

Company culture

2.5

Promotions

3.0

Work satisfaction

Explore 6 Reviews and Ratings
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