Upload Button Icon Add office photos

Filter interviews by

TELUS Digital Customer Service Associate Interview Questions and Answers

Updated 9 Aug 2023

TELUS Digital Customer Service Associate Interview Experiences

2 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your last day at your last company.
  • Q2. Tell me about your most memorable day
Round 3 - Aptitude Test 

It was a voice versant about basic grammar and your pronounciation.

Round 4 - One-on-one 

(1 Question)

  • Q1. They will ask about you and your background and also test your IQ

I applied via Naukri.com and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How to change gmail password what is web browser how to add account in gmail
  • Ans. 

    To change Gmail password, open Gmail in a web browser, click on the profile picture, select 'Google Account', go to 'Security', and click on 'Password'. To add an account in Gmail, click on the profile picture, select 'Add another account', and follow the prompts.

    • Open Gmail in a web browser

    • Click on the profile picture

    • Select 'Google Account'

    • Go to 'Security'

    • Click on 'Password' to change password

    • Click on 'Add another acco

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - it was an awsome interview experience

Customer Service Associate Interview Questions Asked at Other Companies

Q1. Situational: If customer gets damaged product and he is saying he ... read more
asked in Amazon
Q2. What is the difference between a good customer service and bad cu ... read more
Q3. If the customer is not satisfied with your answer so what will yo ... read more
Q4. What do you understand by customer care service?
Q5. Why customer care service is important for a company?

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Almost every interview starts with your introduction, then your thought processing is checked and then your respond to a situation and your confidence in overall questioning.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and clear about yourself, have a good listening and evaluation skills.

Your thought process should be clear and focused on situation.

Be confident for whatever you say, even it seems wrong.

Congratulations, you'll crack the interview.

I applied via gautam consultancy and was interviewed before Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Why you want to join concentrix ?
  • Q2. Tell me about your hobbies?
  • Q3. Tell me about your first job?
  • Q4. Asking about bpo

Interview Preparation Tips

Interview preparation tips for other job seekers - in concenteix company an interviewer should must asked about why you want to join concentrix. So be prepared about the company.

I applied via Company Website and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked about myself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and concise

I applied via Naukri.com and was interviewed before Aug 2020. There were 7 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. If I tell that, it won’t be thrill, u will not prepare so directly attend and know abt the questions

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best

I applied via Walk-in and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Salary expectations
  • Q2. As per my experience and knowledge I have to earn more then current package.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence

I applied via Referral and was interviewed before Jun 2021. There was 0 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to be fluent and confident. Specially they asked the question related to the tenses. So listen their questions carefully and answers according to the tense which they asked.

I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. I was asked below questions : please introduce yourself,introduce to you favourite place,your words on indias educational system,if cx is very irritated what will you do,if cx is asking anything and you d...

Interview Preparation Tips

Interview preparation tips for other job seekers - It was awesome

I applied via Referral and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About yourself?

Interview Preparation Tips

Interview preparation tips for other job seekers - So, this is specially for the freshers, who prepares for an interview, however its not much needed to prepare. You just have to keep 5 points in your mind, whenever you are appearing for an interview.
1. Always be presentable and appear in formals for the interviews. As how pleasing and well-dressed you are also matters in a cooperative world.
2. Be confident while interrogation and give your answers confidently. It doesn't matters if you are wrong, but be confident and always keep an positive eye contact with the interviewer while answering.
3. Always try to understand the questions first and then answer smartly. Try to find out the intentions of the interviewer that what answers they're expecting or what could be the reason behind that question.
4. Always keep a smile on your face whenever you're going for the interviews. It'll feel you and the person as well with lots of positivity.
5. Last but not the least, whenever the question about yourself or about your intro is asked, you need to speak out about your own, don't include anything about your family or anything other, until and unless asked. In about yourself, you can include, your strengths, hobbies, academic qualifications, any certifications or whatever you want to share. Never get too personal or speak about the personal things, it shows your weaknesses and that you don't have to reveal.

Just follow these tips, if you find it useful and as an HR advising it thoroughly works and you'll crack the interview easily with an excellent impression over the interviewers.

TELUS Digital Interview FAQs

How many rounds are there in TELUS Digital Customer Service Associate interview?
TELUS Digital interview process usually has 4 rounds. The most common rounds in the TELUS Digital interview process are Aptitude Test, One-on-one Round and Resume Shortlist.
What are the top questions asked in TELUS Digital Customer Service Associate interview?

Some of the top questions asked at the TELUS Digital Customer Service Associate interview -

  1. how to change gmail password what is web browser how to add account in gm...read more
  2. They will ask about you and your background and also test your...read more

Tell us how to improve this page.

TELUS Digital Customer Service Associate Interview Process

based on 1 interview

Interview experience

3
  
Average
View more
TELUS Digital Customer Service Associate Salary
based on 29 salaries
₹2 L/yr - ₹4.2 L/yr
8% more than the average Customer Service Associate Salary in India
View more details

TELUS Digital Customer Service Associate Reviews and Ratings

based on 12 reviews

4.2/5

Rating in categories

4.0

Skill development

4.1

Work-life balance

3.3

Salary

3.9

Job security

3.9

Company culture

3.9

Promotions

3.7

Work satisfaction

Explore 12 Reviews and Ratings
Module Lead
431 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Software Engineer
264 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Softwaretest Engineer
230 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Application Developer
224 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Team Lead
220 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare TELUS Digital with

Concentrix Corporation

3.8
Compare

Foundever

3.6
Compare

Wipro

3.7
Compare

Genpact

3.8
Compare
Did you find this page helpful?
Yes No
write
Share an Interview