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Hartron Communication CSR Executive Interview Questions and Answers
Hartron Communication CSR Executive Interview Experiences
1 interview found
I applied via Naukri.com and was interviewed before Feb 2020. There was 1 interview round.
Interview Questionnaire
7 Questions
- Q1. Tell me 10 special lines about your mother ?
- Q2. Sell me something ?
- Ans.
Introducing the revolutionary new smartwatch that will change the way you live your life.
Stay connected to your phone without ever taking it out of your pocket
Track your fitness goals and monitor your health with ease
Receive notifications and alerts right on your wrist
Customize your watch face and bands to match your style
Compatible with both iOS and Android devices
- Q3. Describe your last movie?
- Q4. What is your favourite holiday destination?
- Q5. Describe the story of your last reading book?
- Q6. Tell me 5 line about metro ?
- Ans.
Metro is a rapid transit system that provides efficient and convenient transportation in urban areas.
Metro systems are typically underground or elevated, with trains running on dedicated tracks.
They offer a faster and more reliable alternative to traditional modes of transportation like buses and cars.
Metro systems are often used by commuters to travel to work or school, as well as by tourists to explore a city.
Some of...
- Q7. Your last birthday celebration ?
Interview Preparation Tips
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Selected
I applied via Naukri.com and was interviewed before Oct 2022. There was 1 interview round.
(5 Questions)
- Q1. My interview is regarding
- Ans. My interview is regarding to introduce my self and introduce your process to handle the customers.problem.
- Q2. Introduce myself
- Q3. Reading the processm
- Q4. Regarding how to handle the customers the problem
- Q5. How.to.given the resolution to customers problem
- Ans.
To provide resolution to customers' problems, it is important to actively listen, empathize, analyze the issue, offer solutions, and follow up.
Actively listen to the customer's problem and let them express their concerns.
Empathize with the customer and acknowledge their frustration or inconvenience.
Analyze the issue by asking relevant questions and gathering necessary information.
Offer appropriate solutions or alternat...
Selected
I applied via Job Fair and was interviewed before Feb 2023. There was 1 interview round.
(2 Questions)
- Q1. About Qualification
- Q2. About Experience
Customer Service Executive Interview Questions & Answers
Tata Communications
Anonymous
posted on 2 Jan 2025
(2 Questions)
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Interview Preparation Tips
I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.
(4 Questions)
- Q1. Electrical Maintenance
- Q2. Customer service
- Q3. Maintenance services
- Q4. Rectify the error
- Ans.
To rectify the error, identify the root cause, implement a solution, and communicate with the customer.
Identify the root cause of the error by analyzing the situation and gathering relevant information.
Implement a solution by taking necessary actions to correct the error and prevent it from happening again.
Communicate with the customer to explain the error, apologize for any inconvenience caused, and provide assurance ...
(2 Questions)
- Q1. Most important things
- Q2. Height recommended
Interview Preparation Tips
Electrical Maintenance
(3 Questions)
- Q1. When will sedhule interviw
- Q2. Will you sedhule technical round
- Q3. When sedhule interviw
(1 Question)
- Q1. How round will take interview
(1 Question)
- Q1. I will be available
I applied via Recruitment Consulltant and was interviewed in Apr 2024. There were 2 interview rounds.
(1 Question)
- Q1. Difference between empathy and sympathy, talking in a random topic for 2 minutes.
(1 Question)
- Q1. Basic comms test but instead of assessment they do it face to face.
Interview Preparation Tips
I was interviewed in Feb 2024.
(1 Question)
- Q1. Salary breakup, PF contribution, What Grievances have you handled briefing,
(1 Question)
- Q1. What was your previous job Responsibilities
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Tata Teleservices
Anonymous
posted on 17 Oct 2022
Selected
I applied via Approached by Company and was interviewed before Oct 2021. There were 2 interview rounds.
(1 Question)
- Q1. About service delivery
Interview Preparation Tips
(1 Question)
- Q1. Very appropriate questions
(1 Question)
- Q1. About yourself why you select
(1 Question)
- Q1. Discussion with salary
Hartron Communication Interview FAQs
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