AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter interviews by
Bharti Airtel CSR Executive Interview Questions and Answers
Bharti Airtel CSR Executive Interview Experiences
2 interviews found
Selected
I applied via Naukri.com and was interviewed before Oct 2022. There was 1 interview round.
(5 Questions)
- Q1. My interview is regarding
- Ans. My interview is regarding to introduce my self and introduce your process to handle the customers.problem.
- Q2. Introduce myself
- Q3. Reading the processm
- Q4. Regarding how to handle the customers the problem
- Q5. How.to.given the resolution to customers problem
- Ans.
To provide resolution to customers' problems, it is important to actively listen, empathize, analyze the issue, offer solutions, and follow up.
Actively listen to the customer's problem and let them express their concerns.
Empathize with the customer and acknowledge their frustration or inconvenience.
Analyze the issue by asking relevant questions and gathering necessary information.
Offer appropriate solutions or alternat...
Selected
I was interviewed before Jan 2023.
(2 Questions)
- Q1. Information about my self
- Q2. What is ur name
- Ans.
My name is John Doe.
Full name is John Doe
Common name in English-speaking countries
Used as a placeholder name
About computer knowlege
My qualification adhar card bank copy
Gaggsjshzyysjxyshdtsjd
(1 Question)
- Q1. Heuxhsudjxuxhxgdysusuhdhdh
Interview questions from similar companies
Customer Service Executive Interview Questions & Answers
Tata Communications
Anonymous
posted on 2 Jan 2025
(2 Questions)
- Q1. Adsdfasf esdfgg gsdfdsf sdfsdf
- Q2. Vsdfgdg ghsdfsd gfafdf
(2 Questions)
- Q1. Afdfad dfasdfad fadfdas dfasddf
- Q2. A
(1 Question)
- Q1. Aadf adf adfasd adsf
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.
(1 Question)
- Q1. Related to your previous experience
(2 Questions)
- Q1. Completely based on your experience
- Q2. Based on your experience
I applied via Company Website and was interviewed in Sep 2022. There were 2 interview rounds.
Interview Questionnaire
5 Questions
- Q1. What is company revenue
- Ans.
Company revenue refers to the total amount of money earned by a company through its sales and other sources of income.
It includes all the revenue generated by the company from its products or services
It also includes revenue from other sources such as investments, interest, and royalties
Company revenue is an important metric for measuring the financial health and performance of a company
Examples of companies with high
- Q2. How many types of company product
- Ans.
There are multiple types of company products depending on the industry and market.
The types of company products vary depending on the industry and market.
Some companies may have multiple product lines or categories.
Examples of product types include physical goods, digital products, and services.
Companies may also have different product offerings for different customer segments.
The number of product types can range from
- Q3. New harring person watching to attitude
- Q4. New hiring person talking to clearly
- Q5. New hirings person watching to speak body to match
Interview Preparation Tips
- Graduate
- Bsc
- Marketing
- mba
And customer to talk to eyes to eyes fully confident.
(2 Questions)
- Q1. Detailed Interview - Detailing on Telecom Network
- Q2. How much you know about Telecom
Interview Preparation Tips
(2 Questions)
- Q1. Back work discuss and excel
- Q2. Back work discuss and excel work
Interview Preparation Tips
I applied via Referral and was interviewed in Jun 2021. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. How you know that job
- Q2. What do you expect
- Q3. No expectations but I want expect mobe
Interview Preparation Tips
Interview Questionnaire
3 Questions
- Q1. You do speak up more. R u introvert?
- Q2. It's a Store Promoter job. R you willing to do this?
- Q3. We shall call you if you get selected.
Customer Care Executive Interview Questions & Answers
Bharat Sanchar Nigam
Anonymous
posted on 16 Jun 2022
I applied via Walk-in and was interviewed before Jun 2021. There were 2 interview rounds.
(5 Questions)
- Q1. How to solve customer problem
- Ans.
To solve customer problems, listen actively, empathize, offer solutions, and follow up.
Listen actively to the customer's problem
Empathize with the customer's situation
Offer solutions that address the customer's needs
Follow up to ensure the problem is resolved to the customer's satisfaction
- Q2. How to good service to customers
- Ans.
Good customer service involves listening to customers, being empathetic, and providing timely and effective solutions.
Listen actively to customers and understand their needs
Be empathetic and show genuine concern for their issues
Provide timely and effective solutions to their problems
Communicate clearly and effectively
Follow up to ensure customer satisfaction
Personalize the service to meet individual needs
Be courteous a
- Q3. What to do so that the customer likes our services more
- Ans.
To improve customer satisfaction, we should focus on providing personalized and timely solutions to their problems.
Listen actively to their concerns and empathize with their situation
Offer customized solutions that cater to their specific needs
Provide prompt and efficient service to minimize wait times
Follow up with customers to ensure their issues have been resolved
Offer incentives or rewards for loyal customers
Contin...
- Q4. Why whould the customer want to take our services
- Q5. Solve the customer problem
Interview Preparation Tips
- Customer Service
- Customer problem regarding
- Problem solution
Bharti Airtel Interview FAQs
Tell us how to improve this page.
Bharti Airtel Interviews By Designations
- Bharti Airtel Territory Sales Manager Interview Questions
- Bharti Airtel Accounts Manager Interview Questions
- Bharti Airtel Sales Executive Interview Questions
- Bharti Airtel Network Engineer Interview Questions
- Bharti Airtel Territory Manager Interview Questions
- Bharti Airtel Store Manager Interview Questions
- Bharti Airtel Assistant Manager Interview Questions
- Bharti Airtel Customer Relationship Officer Interview Questions
- Show more
Interview Questions for Popular Designations
- Senior Csr Executive Interview Questions
- Executive Interview Questions
- Sales Executive Interview Questions
- Senior Executive Interview Questions
- Executive Accountant Interview Questions
- HR Executive Interview Questions
- Operations Executive Interview Questions
- Business Development Executive Interview Questions
- Show more
Bharti Airtel CSR Executive Interview Process
based on 3 interviews
Interview experience
Interview Questions from Similar Companies
Fast track your campus placements
Bharti Airtel CSR Executive Reviews and Ratings
based on 6 reviews
Rating in categories
|
Assistant Manager
2.2k
salaries
|  ₹3 L/yr - ₹13 L/yr |
|
Network Engineer
1.5k
salaries
| ₹1.9 L/yr - ₹6.9 L/yr |
|
Manager
1.3k
salaries
| ₹5.9 L/yr - ₹22 L/yr |
|
Territory Sales Manager
1.2k
salaries
| ₹2.9 L/yr - ₹10.6 L/yr |
|
Senior Executive
1.2k
salaries
| ₹2.1 L/yr - ₹9.6 L/yr |
Jio
Vodafone Idea
TCS
Infosys
- Home >
- Interviews >
- Bharti Airtel Interview Questions >
- Bharti Airtel CSR Executive Interview Questions
