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Bharti Airtel CSR Executive Interview Questions and Answers
Bharti Airtel CSR Executive Interview Experiences
2 interviews found
Selected
I applied via Naukri.com and was interviewed before Oct 2022. There was 1 interview round.
(5 Questions)
- Q1. My interview is regarding
- Ans. My interview is regarding to introduce my self and introduce your process to handle the customers.problem.
- Q2. Introduce myself
- Q3. Reading the processm
- Q4. Regarding how to handle the customers the problem
- Q5. How.to.given the resolution to customers problem
- Ans.
To provide resolution to customers' problems, it is important to actively listen, empathize, analyze the issue, offer solutions, and follow up.
Actively listen to the customer's problem and let them express their concerns.
Empathize with the customer and acknowledge their frustration or inconvenience.
Analyze the issue by asking relevant questions and gathering necessary information.
Offer appropriate solutions or alternat...
Selected
I was interviewed before Jan 2023.
(2 Questions)
- Q1. Information about my self
- Q2. What is ur name
- Ans.
My name is John Doe.
Full name is John Doe
Common name in English-speaking countries
Used as a placeholder name
About computer knowlege
My qualification adhar card bank copy
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(1 Question)
- Q1. Heuxhsudjxuxhxgdysusuhdhdh
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Anonymous
posted on 2 Jan 2025
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Interview Preparation Tips
I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.
(4 Questions)
- Q1. Electrical Maintenance
- Q2. Customer service
- Q3. Maintenance services
- Q4. Rectify the error
- Ans.
To rectify the error, identify the root cause, implement a solution, and communicate with the customer.
Identify the root cause of the error by analyzing the situation and gathering relevant information.
Implement a solution by taking necessary actions to correct the error and prevent it from happening again.
Communicate with the customer to explain the error, apologize for any inconvenience caused, and provide assurance ...
(2 Questions)
- Q1. Most important things
- Q2. Height recommended
Interview Preparation Tips
Electrical Maintenance
(3 Questions)
- Q1. When will sedhule interviw
- Q2. Will you sedhule technical round
- Q3. When sedhule interviw
(1 Question)
- Q1. How round will take interview
(1 Question)
- Q1. I will be available
Selected
I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.
(1 Question)
- Q1. Related to your previous experience
(2 Questions)
- Q1. Completely based on your experience
- Q2. Based on your experience
I applied via Company Website and was interviewed in Sep 2022. There were 2 interview rounds.
Interview Questionnaire
5 Questions
- Q1. What is company revenue
- Ans.
Company revenue refers to the total amount of money earned by a company through its sales and other sources of income.
It includes all the revenue generated by the company from its products or services
It also includes revenue from other sources such as investments, interest, and royalties
Company revenue is an important metric for measuring the financial health and performance of a company
Examples of companies with high
- Q2. How many types of company product
- Ans.
There are multiple types of company products depending on the industry and market.
The types of company products vary depending on the industry and market.
Some companies may have multiple product lines or categories.
Examples of product types include physical goods, digital products, and services.
Companies may also have different product offerings for different customer segments.
The number of product types can range from
- Q3. New harring person watching to attitude
- Q4. New hiring person talking to clearly
- Q5. New hirings person watching to speak body to match
Interview Preparation Tips
- Graduate
- Bsc
- Marketing
- mba
And customer to talk to eyes to eyes fully confident.
(2 Questions)
- Q1. Detailed Interview - Detailing on Telecom Network
- Q2. How much you know about Telecom
Interview Preparation Tips
(2 Questions)
- Q1. Back work discuss and excel
- Q2. Back work discuss and excel work
Interview Preparation Tips
Interview Questionnaire
3 Questions
- Q1. You do speak up more. R u introvert?
- Q2. It's a Store Promoter job. R you willing to do this?
- Q3. We shall call you if you get selected.
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Bharti Airtel CSR Executive Interview Process
based on 3 interviews
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Bharti Airtel CSR Executive Reviews and Ratings
based on 6 reviews
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