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Tata Communications Customer Service Executive Interview Questions, Process, and Tips
Updated
25 Dec 2023
Top Tata Communications Customer Service Executive Interview Questions and Answers
- Q1. What is ospf,and how to work.
- Q2. Defrence between BGP and ISIS protocol
- Q3. Route Reflector how does it work.
3 Tata Communications Customer Service Executive Interview Experiences
10 questions found
Sort by:
Popular
Interview experience
Good
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Dec 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Technical Round (3 Questions)
- Q1. What is ospf,and how to work. View Answers (1)
- Q2. Defrence between BGP and ISIS protocol View Answers (1)
- Q3. Please study
RIP,RR, classless and class full, HSRP, access list VLAN EIGRP. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Please study CCNA and CCNP course........
CCNA CCNP.
CCNA CCNP.
Skills evaluated in this interview
3 Interview Rounds
1
One-on-one Round (3 Questions)
- Q1. Explain OSPF states. View Answers (2)
- Q2. Route Reflector how does it work. View Answers (1)
- Q3. BGP scenario based questions. Add Answer
2
One-on-one Round (2 Questions)
- Q1. QinQ how does it work. Add Answer
- Q2. Topology related questions. Add Answer
3
HR Round (1 Question)
- Q1. Tell me about yourself. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Focus on BGP, IGP protocols.
BGP attributes and some switching technologies.
BGP attributes and some switching technologies.
Skills evaluated in this interview
Interview experience
Good
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I was interviewed before Dec 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Technical Round (1 Question)
- Q1. STP and it's types
OSPF
BGP
MPLS Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Need knowledge of basic
Customer Service Executive Jobs at Tata Communications
Top trending discussions
View All
Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about Tata Communications?
Ask anonymously on communities.
Interview questions from similar companies
Customer Service Executive Interview Questions
Tata Communications Transformation Services
AMAN Sawariya
posted on 8 Dec 2024
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Coding Test Round
Html css syntax and properties, basic JavaScript , database queries
2
HR Round (1 Question)
- Q1. Salary expectation Add Answer
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Apr 2023.
3 Interview Rounds
1
One-on-one Round (1 Question)
- Q1. Why you left your last job? Add Answer
2
HR Round (1 Question)
- Q1. What you have done last days? Add Answer
3
Behavioral Round (1 Question)
- Q1. How can you manage irate customers? View Answers (1)
Ankita Zutshi
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Jan 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (3 Questions)
- Q1. Are you comfortable with the occasional travelling? Add Answer
- Q2. How will you pacify an angry customer? Add Answer
- Q3. How will you motivate the customers to stay on the network? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Never say no directly . Negative answer should be given sugar coated.
I applied via Walk-in and was interviewed before Oct 2021.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (1 Question)
- Q1. Tell me about your self Add Answer
3
HR Round (1 Question)
- Q1. About work experience Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Nothing
Customer Service Executive Interview Questions
Tata Communications Transformation Services
Anonymous
posted on 15 Oct 2023
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Apr 2023.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
One-on-one Round (4 Questions)
- Q1. It's about networking Add Answer
- Q2. OSN layers definition View Answers (1)
- Q3. Types of network View Answers (1)
- Q4. Protocols and optical fibre Add Answer
3
Assignment Round
English proficiency exams
4
HR Round (1 Question)
- Q1. Discussion about company, timings and salary Add Answer
Skills evaluated in this interview
I applied via Recruitment Consultant and was interviewed in Feb 2021.
4 Interview Rounds
Interview Questions
- Q1. What pay you want to work with us and how long will you stay?
View Answers (9)
Interview Preparation Tips
Interview preparation tips for other job seekers - They will ask you to translate some English lines in Hindi, just dont feel scared or dont get nervous. Just feel confident and translate it in Hindi.
I applied via Walk-in and was interviewed before Oct 2020.
3 Interview Rounds
Interview Questions
- Q1. Intro,read paragraph an converte into Hindi,what is customer service,what is sale
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Read this all and be confident
Tata Communications Interview FAQs
How many rounds are there in Tata Communications Customer Service Executive interview?
Tata Communications interview process usually has 2-3 rounds. The most common rounds in the Tata Communications interview process are One-on-one Round, Resume Shortlist and Technical.
How to prepare for Tata Communications Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tata Communications. The most common topics and skills that interviewers at Tata Communications expect are Operations, Networking, Network operations, Telecom and Troubleshooting.
What are the top questions asked in Tata Communications Customer Service Executive interview?
Tell us how to improve this page.
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Customer Service Executive Interview Questions from Similar Companies
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Tata Communications Customer Service Executive Reviews and Ratings
based on 130 reviews
Rating in categories
Jr. Customer Service Executive - Customer Service Operations
Hyderabad / Secunderabad
1-2 Yrs
Not Disclosed
|
Network Engineer
1.6k
salaries
|  ₹1 L/yr - ₹6.5 L/yr |
|
Assistant Manager
1.3k
salaries
| ₹5.1 L/yr - ₹18.5 L/yr |
|
Customer Service Executive
990
salaries
| ₹2.4 L/yr - ₹7.6 L/yr |
|
Associate Engineer
888
salaries
| ₹1 L/yr - ₹5.2 L/yr |
|
Manager
773
salaries
| ₹9.8 L/yr - ₹31.5 L/yr |
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