Tata Communications Junior Customer Service Executive Interview Questions and Answers

Q1. Which is no.1 telecommunications industry
Ans. 
The no.1 telecommunications industry is AT&T.
• AT&T is a multinational conglomerate that provides telecommunications, media, and technology services.

• It is one of the largest telecommunications companies in the world, offering a wide range of services such as wireless communication, internet, and TV services.

• AT&T has a long history in the telecommunications industry and continues to innovate and expand its offerings.
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Q2. Where do you see you self in 5 years
Ans. 
In 5 years, I see myself as a Senior Customer Service Executive, leading a team and implementing innovative strategies to enhance customer satisfaction.
• Continuing to excel in customer service skills and knowledge

• Taking on more responsibilities and leadership roles within the company

• Implementing new customer service strategies and initiatives

• Mentoring and training junior customer service executives

• Contributing to the ov...read more
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Q3. How do you plan your day
Ans. 
I plan my day by prioritizing tasks, creating a schedule, and setting goals.
• I start by making a to-do list of all the tasks that need to be completed

• I prioritize tasks based on deadlines and importance

• I create a schedule with time blocks for each task

• I set specific goals for the day to stay focused and motivated

• I regularly review and adjust my plan as needed
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Q4. Any thing about telecommunication you might wanna share
Ans. 
Telecommunication is the transmission of information over long distances using technology.
• Telecommunication involves the use of various devices and networks to transmit data, voice, and video.

• Examples of telecommunication technologies include telephone networks, internet services, and satellite communication.

• Telecommunication plays a crucial role in connecting people globally and enabling communication across different...read more
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Q1. Network layers types
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Q2. 4 G and 5 G difference
Ans. 
5G is the fifth generation of wireless technology, offering faster speeds and lower latency compared to 4G.
• 5G is the latest generation of wireless technology, succeeding 4G.

• 5G offers faster download and upload speeds compared to 4G.

• 5G has lower latency, meaning faster response times for data transmission.

• 5G enables new technologies like IoT, AR/VR, and autonomous vehicles.

• 5G requires more infrastructure and has shorter
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English test assignment

Verbal, Technical questions

Q1. Basic questions really thanx for the interview it was very helpful to beginners. TCS is very good company, i am so happy to join in this company.
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Q1. Only for English test
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Q1. Test basic tech knowledge
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Q1. Advanced tech interview
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Q1. Salary discussion and joining process
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