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39 Tata Communications Jobs

Customer Service Executive - Service Delivery & Management

1-4 years

₹ 3.28104 - 5.3L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Pune

1 vacancy

Customer Service Executive - Service Delivery & Management

Tata Communications

posted 5mon ago

Job Description

Job Description

Responsible for project execution and daily co-ordination to ensure that customer orders are delivered within the committed timelines. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcome.

Responsibilities

Proactively monitoring project progress
Resolving issues and initiating appropriate corrective action
Creating reports and project documentation
Analysing databases, doing quantitative and qualitative research
Regularly participates in important projects or activities as a full contributing team member.
Respond to customer queries in a timely manner.
Update Project Management Workflow and Project document repository


Employment Type: Full Time, Permanent

Functional Areas: Banking/Insurance

Read full job description

Tata Communications Interview Questions & Tips

Prepare for Tata Communications Customer Service Executive roles with real interview advice

Top Tata Communications Customer Service Executive Interview Questions

Q1. What is BGP? What is spilit horizon rule? How you configure BGP route reflector? Tell BGP path selection algorithm? ebgp multihop concept? O ... read more
Q2. What is floating routing and how we can configure it
Q3. To maintain SIEM solution which are the daily activities that you will perform?
View all 136 questions

What people at Tata Communications are saying

4.1
 Rating based on 134 Customer Service Executive reviews

Likes

Everything is good till your project going on with client

  • Salary - Excellent
  • +4 more
Dislikes

There no any internal position for you if you'r project is closed Example i worked on TCTS-VIL project after end this project I apply IJP call hiring managers but no response even not a single interview I understand that if you don't have reference you can't get IJP & internal jobs as no one ready to take interview

  • Job security - Bad
  • +1 more
Read 134 Customer Service Executive reviews

Customer Service Executive salary at Tata Communications

reported by 933 employees with 1-8 years exp.
₹2.4 L/yr - ₹7 L/yr
57% more than the average Customer Service Executive Salary in India
View more details

What Tata Communications employees are saying about work life

based on 3.4k employees
72%
60%
59%
89%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Tata Communications Benefits

Work From Home
Health Insurance
Cafeteria
Soft Skill Training
Job Training
Team Outings +6 more
View more benefits

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