Tata Communications Transformation Services Customer Service Executive Interview Questions, Process, and Tips

Html css syntax and properties, basic JavaScript , database queries

Q1. Salary expectation
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Q1. It's about networking
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Q2. OSN layers definition
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OSI layers refer to the Open Systems Interconnection model, which defines a networking framework to implement protocols in seven layers.
• OSI stands for Open Systems Interconnection

• There are seven layers in the OSI model: Physical, Data Link, Network, Transport, Session, Presentation, and Application

• Each layer has specific functions and communicates with the adjacent layers

• Example: Physical layer deals with physical conn...read more
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Q3. Types of network
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Types of network include LAN, WAN, MAN, WLAN, and VPN.
• LAN (Local Area Network) - used in small geographical areas like homes or offices

• WAN (Wide Area Network) - covers large geographical areas like cities or countries

• MAN (Metropolitan Area Network) - spans a city or large campus

• WLAN (Wireless Local Area Network) - uses wireless technology for connectivity

• VPN (Virtual Private Network) - provides secure access over a pub
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Q4. Protocols and optical fibre
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English proficiency exams

Q1. Discussion about company, timings and salary
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Round wad good in that topic, very excited.

Q1. What is Telecom
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Telecom refers to the technology and industry related to communication over long distances using various mediums such as telephone lines, satellites, and fiber optics.
• Telecom stands for telecommunications, which involves the transmission of information over long distances.

• It includes various technologies such as telephone networks, internet services, and wireless communication.

• Examples of telecom companies include AT&T...read more
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Q2. What is Gpon technology
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GPON (Gigabit Passive Optical Network) is a technology used in telecommunications networks for delivering high-speed internet, TV, and phone services.
• GPON uses passive optical splitters to divide the fiber optic signal among multiple users.

• It provides higher bandwidth and longer reach compared to traditional copper-based networks.

• GPON technology is commonly used by ISPs to deliver fiber-to-the-home (FTTH) services.

• Exam...read more
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Q1. It was an good experience in that time.
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Q1. Alcatel Mux configuration Alcatel Mux Alarm Alcatel ISA card configuration Alcatel ISA card capacity Alcatel Alarm troubleshooting
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Q2. Alcatel Alarm rectification
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