AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter interviews by
Tata Communications Transformation Services Customer Service Executive Interview Questions, Process, and Tips
Top Tata Communications Transformation Services Customer Service Executive Interview Questions and Answers
- Q1. How does MICROWAVE WORKS/ WHAT INFO NEEDED TO SETUP LINKS/ FACTORS WHICH EFFECT PERFORMANCE/ WHAT IS INTERFERENCE AND HOW TO NEGLECT IT
- Q2. WHAT IS BB6630/5216/DUS/DUG/DUW?
- Q3. Connectivity FROM BBU TO ANTENNA
Tata Communications Transformation Services Customer Service Executive Interview Experiences
7 interviews found
AMAN Sawariya
Html css syntax and properties, basic JavaScript , database queries
(1 Question)
- Q1. Salary expectation
Anonymous
Selected
I applied via Referral and was interviewed in Apr 2023. There were 4 interview rounds.
(4 Questions)
- Q1. It's about networking
- Q2. OSN layers definition
- Ans.
OSI layers refer to the Open Systems Interconnection model, which defines a networking framework to implement protocols in seven layers.
OSI stands for Open Systems Interconnection
There are seven layers in the OSI model: Physical, Data Link, Network, Transport, Session, Presentation, and Application
Each layer has specific functions and communicates with the adjacent layers
Example: Physical layer deals with physical conn...
- Q3. Types of network
- Ans.
Types of network include LAN, WAN, MAN, WLAN, and VPN.
LAN (Local Area Network) - used in small geographical areas like homes or offices
WAN (Wide Area Network) - covers large geographical areas like cities or countries
MAN (Metropolitan Area Network) - spans a city or large campus
WLAN (Wireless Local Area Network) - uses wireless technology for connectivity
VPN (Virtual Private Network) - provides secure access over a pub
- Q4. Protocols and optical fibre
English proficiency exams
(1 Question)
- Q1. Discussion about company, timings and salary
Skills evaluated in this interview
chandrasekar magesh
Round wad good in that topic, very excited.
(2 Questions)
- Q1. What is Telecom
- Ans.
Telecom refers to the technology and industry related to communication over long distances using various mediums such as telephone lines, satellites, and fiber optics.
Telecom stands for telecommunications, which involves the transmission of information over long distances.
It includes various technologies such as telephone networks, internet services, and wireless communication.
Examples of telecom companies include AT&T...
- Q2. What is Gpon technology
- Ans.
GPON (Gigabit Passive Optical Network) is a technology used in telecommunications networks for delivering high-speed internet, TV, and phone services.
GPON uses passive optical splitters to divide the fiber optic signal among multiple users.
It provides higher bandwidth and longer reach compared to traditional copper-based networks.
GPON technology is commonly used by ISPs to deliver fiber-to-the-home (FTTH) services.
Exam...
(1 Question)
- Q1. It was an good experience in that time.
Skills evaluated in this interview
(2 Questions)
- Q1. Alcatel Mux configuration Alcatel Mux Alarm Alcatel ISA card configuration Alcatel ISA card capacity Alcatel Alarm troubleshooting
- Q2. Alcatel Alarm rectification
Objective type question
Repeat type question
Unseen passage type question
Interview Preparation Tips
Tata Communications Transformation Services interview questions for designations
I applied via Campus Placement and was interviewed before Jun 2023. There were 4 interview rounds.
General aptitute - quants, verbal, and reasoning
Generic - based on current events
(2 Questions)
- Q1. Questions based on networking
- Q2. Based on projects done and whatever is mentioned in resume
(2 Questions)
- Q1. Tell me something about yourself
- Q2. If comfortable with night shifts
Get interview-ready with Top Tata Communications Transformation Services Interview Questions
I applied via AmbitionBox and was interviewed before Sep 2021. There were 2 interview rounds.
(4 Questions)
- Q1. How does MICROWAVE WORKS/ WHAT INFO NEEDED TO SETUP LINKS/ FACTORS WHICH EFFECT PERFORMANCE/ WHAT IS INTERFERENCE AND HOW TO NEGLECT IT
- Ans.
Microwave works by emitting electromagnetic waves that heat up food. To set up links, you need to know the frequency and bandwidth. Interference can be caused by other electronic devices or physical obstacles.
Microwave ovens emit electromagnetic waves that cause water molecules in food to vibrate and generate heat
To set up links, you need to know the frequency and bandwidth of the microwave signal
Factors that affect pe...
- Q2. WHAT IS BB6630/5216/DUS/DUG/DUW?
- Ans.
BB6630/5216/DUS/DUG/DUW is not a known term or acronym in the customer service industry.
This term is not related to customer service or any common industry.
It may be a product code or internal reference within a specific company.
Without more context, it is impossible to provide a specific answer.
It is important to ask for clarification or additional information when faced with unfamiliar terms.
- Q3. Connectivity FROM BBU TO ANTENNA
- Ans.
Connectivity from BBU to antenna is established through a coaxial cable.
BBU (Baseband Unit) is connected to the antenna through a coaxial cable.
The coaxial cable carries the radio frequency signals from the BBU to the antenna.
The type and length of the coaxial cable used depends on the distance between the BBU and the antenna.
The quality of the coaxial cable used affects the signal strength and overall performance of t...
- Q4. TDD/FDD, GPS, 3G/2G/4G DIFFERENCE
(3 Questions)
- Q1. Tell us about Your hobbies
- Q2. One achievement/ one Mistake that changed your life
- Q3. Why we should hire you
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jan 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. IP, IPVPN, Routers, Switches, Mobile Network, Fiber Optic cable, Maintenance and Configurations of Network
Interview Preparation Tips
2. Spoken English is very important
3. Study deeply about OSI Layers(Very important)
You are good to go ?
Top trending discussions
Interview questions from similar companies
I applied via Walk-in and was interviewed before Dec 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Tell me about yourself
- Q2. How did you spend yesterday/weekend?
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.
(1 Question)
- Q1. Why do you want us to hire you?
- Ans. It is a renowned company. Working for you would give me the opportunity to build upon my experience and skills in communication & sales as part of what I know would be a really inspiring and rewarding environment, based upon what I’ve heard about your company.
Interview Preparation Tips
- Google search
1. Share some fun facts & showcase your personality while introducing yourself.
2. Then focus on how you can help the company & how the company can help you in building your career.
3. Be negotiable” to demonstrate your flexibility in terms of salary.
4. Make sure the position aligns with your long-term goals.
All the best!
I applied via Recruitment Consulltant and was interviewed before Apr 2021. There was 1 interview round.
(10 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. Why should we hire you?
- Q5. Why are you looking for a change?
- Q6. Where do you see yourself in 5 years?
- Q7. What are your strengths and weaknesses?
- Q8. Tell me about yourself.
- Q9. Why do you think that you are fit for this job that you have applied for?
- Q10. Would you be able to keep speaking to our customers just like you speak to your friends for long hours without getting tired?
Interview Preparation Tips
- Personality Development
- Communication Skills
- Fluent English Speaking
- Computer Basics
So, my suggestion is that some good companies might check on your patience levels by making you wait for long hours at the interview itself but don`t run away saying that it`s taking too long.. Be cool & patient so that the popular saying "Patience Pays" would come to pass in your job hunt.
Tata Communications Transformation Services Interview FAQs
Tell us how to improve this page.
Tata Communications Transformation Services Interviews By Designations
- Tata Communications Transformation Services Customer Service Executive Interview Questions
- Tata Communications Transformation Services Junior Customer Service Executive Interview Questions
- Tata Communications Transformation Services NOC Engineer Interview Questions
- Tata Communications Transformation Services Network Engineer Interview Questions
- Tata Communications Transformation Services Senior Customer Service Executive Interview Questions
- Tata Communications Transformation Services Senior Engineer Interview Questions
- Tata Communications Transformation Services Assistant Manager Interview Questions
- Tata Communications Transformation Services Executive Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Care Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Support Executive Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Customer Support Associate Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Executive Interview Questions
- Customer Service Representative Interview Questions
- Show more
Tata Communications Transformation Services Customer Service Executive Interview Process
based on 6 interviews
3 Interview rounds
- Resume Shortlist Round
- HR Round - 1
- HR Round - 2
Customer Service Executive Interview Questions from Similar Companies
Tata Communications Transformation Services Customer Service Executive Reviews and Ratings
based on 84 reviews
Rating in categories
|
Customer Service Executive
587
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Network Engineer
562
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Assistant Manager
474
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Senior Customer Service Executive
368
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Junior Customer Service Executive
297
salaries
| ₹0 L/yr - ₹0 L/yr |
Tech Mahindra
Wipro
HCLTech
Infosys
- Home >
- Interviews >
- Tata Communications Transformation Services Interview Questions >
- Tata Communications Transformation Services Customer Service Executive Interview Questions
