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Reliance Communications CSR Executive Interview Questions and Answers
Reliance Communications CSR Executive Interview Experiences
2 interviews found
Selected
I applied via Job Fair and was interviewed before Feb 2023. There was 1 interview round.
(2 Questions)
- Q1. About Qualification
- Q2. About Experience
I applied via Monster and was interviewed before May 2021. There were 2 interview rounds.
Interview
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Selected
I applied via Naukri.com and was interviewed before Oct 2022. There was 1 interview round.
(5 Questions)
- Q1. My interview is regarding
- Ans. My interview is regarding to introduce my self and introduce your process to handle the customers.problem.
- Q2. Introduce myself
- Q3. Reading the processm
- Q4. Regarding how to handle the customers the problem
- Q5. How.to.given the resolution to customers problem
- Ans.
To provide resolution to customers' problems, it is important to actively listen, empathize, analyze the issue, offer solutions, and follow up.
Actively listen to the customer's problem and let them express their concerns.
Empathize with the customer and acknowledge their frustration or inconvenience.
Analyze the issue by asking relevant questions and gathering necessary information.
Offer appropriate solutions or alternat...
Customer Service Executive Interview Questions & Answers
Tata Communications
Anonymous
posted on 2 Jan 2025
(2 Questions)
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(1 Question)
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Interview Preparation Tips
I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.
(4 Questions)
- Q1. Electrical Maintenance
- Q2. Customer service
- Q3. Maintenance services
- Q4. Rectify the error
- Ans.
To rectify the error, identify the root cause, implement a solution, and communicate with the customer.
Identify the root cause of the error by analyzing the situation and gathering relevant information.
Implement a solution by taking necessary actions to correct the error and prevent it from happening again.
Communicate with the customer to explain the error, apologize for any inconvenience caused, and provide assurance ...
(2 Questions)
- Q1. Most important things
- Q2. Height recommended
Interview Preparation Tips
Electrical Maintenance
(3 Questions)
- Q1. When will sedhule interviw
- Q2. Will you sedhule technical round
- Q3. When sedhule interviw
(1 Question)
- Q1. How round will take interview
(1 Question)
- Q1. I will be available
I applied via Recruitment Consulltant and was interviewed in Apr 2024. There were 2 interview rounds.
(1 Question)
- Q1. Difference between empathy and sympathy, talking in a random topic for 2 minutes.
(1 Question)
- Q1. Basic comms test but instead of assessment they do it face to face.
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Tata Teleservices
Anonymous
posted on 17 Oct 2022
Selected
I applied via Approached by Company and was interviewed before Oct 2021. There were 2 interview rounds.
(1 Question)
- Q1. About service delivery
Interview Preparation Tips
(1 Question)
- Q1. Very appropriate questions
(1 Question)
- Q1. About yourself why you select
(1 Question)
- Q1. Discussion with salary
Selected
I applied via Apna Jobs and was interviewed before Mar 2022. There was 1 interview round.
(2 Questions)
- Q1. Easy to crack simple question were asked
- Q2. Be honest, confidence
Interview Preparation Tips
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Reliance Communications Interviews By Designations
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Reliance Communications CSR Executive Interview Process
based on 1 interview
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Reliance Communications CSR Executive Reviews and Ratings
based on 6 reviews
Rating in categories
|
Assistant Manager
649
salaries
|  ₹1.6 L/yr - ₹8.6 L/yr |
|
Deputy Manager
371
salaries
| ₹3.2 L/yr - ₹12 L/yr |
|
Sales Executive
239
salaries
| ₹0.9 L/yr - ₹4.5 L/yr |
|
Network Engineer
234
salaries
| ₹1.5 L/yr - ₹7.2 L/yr |
|
Jio Point Manager
203
salaries
| ₹2 L/yr - ₹4 L/yr |
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