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Reliance Communications Customer Care Executive Interview Questions and Answers
Reliance Communications Customer Care Executive Interview Experiences
2 interviews found
Anonymous
Selected
I applied via Referral and was interviewed before Dec 2023. There were 3 interview rounds.
Basic English knowledge
(2 Questions)
- Q1. Tell about your self
- Q2. Is there any experience in this field
(2 Questions)
- Q1. Testing your communication skills
- Q2. Cheking fluency in hindi and English
Interview Preparation Tips
- Strong Communication Skills
- Fluency
- Listening
- Public Speaking
I applied via Job Portal and was interviewed before Apr 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Parsonal information
- Q2. Studdy information
- Q3. Company information
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Selected
I applied via Referral
(1 Question)
- Q1. Flexibility and able to work in night shift
- Ans.
I am flexible and willing to work night shifts to provide excellent customer care.
I am open to working night shifts to accommodate customer needs
I understand the importance of being flexible in a customer care role
I am committed to providing excellent service regardless of the shift timing
Interview Preparation Tips
Selected
I was interviewed in Jan 2025.
(1 Question)
- Q1. Tell me about yourself
(1 Question)
- Q1. What do you do yesterday
Aptitude questions, listening test, speaking test
I applied via Recruitment Consulltant and was interviewed in Apr 2024. There were 2 interview rounds.
(1 Question)
- Q1. Difference between empathy and sympathy, talking in a random topic for 2 minutes.
(1 Question)
- Q1. Basic comms test but instead of assessment they do it face to face.
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Dec 2022. There were 3 interview rounds.
(1 Question)
- Q1. Tell me something about yourself? Why do you want to do this job ? What are your future aspirations? Family background
(1 Question)
- Q1. How would you sell this sim to me ? How would you handle a customer in negative condition of conflict ? What are your future goals ? Why are you looking to this role? How about going into telcom sector?
- Ans.
I would highlight the benefits of the sim, address any concerns, and offer personalized solutions.
Highlight the features and benefits of the sim, such as unlimited data or international calling options
Address any concerns the customer may have, such as network coverage or pricing
Offer personalized solutions based on the customer's needs and preferences, such as a family plan or data rollover option
Interview Preparation Tips
Competitors approach
How would you sell your product ?
Selected
I applied via Referral and was interviewed in Jun 2024. There were 3 interview rounds.
Aptitude test this is often the initial screening round to assess a candidate s problem solving skills logical reasoning and basic knowledge.however without more specific information it's difficult to pinpoint exactly which option is round 1
Assignment round 2 given the projects problem solving & find solution
Case study interview and technical any problem is occurring that time total case studing and find the solution .that is called case study.it is my knowledge.
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before May 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Experience... qualification...expected salary
- Q2. Voice test ...and gave me data for calling
- Q3. Customer query related questions
Interview Preparation Tips
I applied via Company Website and was interviewed in Sep 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Mujha idea ko best banana h apne language hindi ma
- Q2. Add costumes sa baat kasa karyaga
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.
(7 Questions)
- Q1. App kaha se ho
- Q2. Ap ye job q karna chahte h
- Ans.
Financial problems h bht isly urgent join Krna chahte h
- Q3. Phle app kya krte the
- Ans.
Mai teacher thi pr ab jio company join Krna chahte h
- Q4. Ab app kya krte ho
- Q5. Apko ye job q chahiye
- Q6. Ap kn sa languagee me comfortable feel krte ho
- Ans.
Hindi language me pr English v ata h thora
- Q7. Ap urgent hiring chahte h
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Reliance Communications Customer Care Executive Interview Process
based on 3 interviews
Interview experience
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Reliance Communications Customer Care Executive Reviews and Ratings
based on 35 reviews
Rating in categories
|
Assistant Manager
649
salaries
|  ₹1.6 L/yr - ₹8.6 L/yr |
|
Deputy Manager
371
salaries
| ₹3.2 L/yr - ₹12 L/yr |
|
Sales Executive
239
salaries
| ₹0.9 L/yr - ₹4.5 L/yr |
|
Network Engineer
234
salaries
| ₹1.5 L/yr - ₹7.2 L/yr |
|
Jio Point Manager
203
salaries
| ₹2 L/yr - ₹4 L/yr |
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