Reliance Communications Customer Care Executive Interview Questions and Answers

Q1. Difference between empathy and sympathy, talking in a random topic for 2 minutes.
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Q1. Basic comms test but instead of assessment they do it face to face.
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Why you want to do this job

Q1. Who much time india got World Cup
Ans. 
India has won the Cricket World Cup twice.
• India won the Cricket World Cup in 1983 and 2011.

• In 1983, India won their first World Cup by defeating the West Indies in the final.

• In 2011, India won their second World Cup by defeating Sri Lanka in the final.

• Both victories were significant achievements for Indian cricket.
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Q2. Who is aur prime minister
Ans. 
The Prime Minister is the head of government in a country and is responsible for leading the executive branch.
• The Prime Minister is the highest-ranking official in the government.

• They are usually elected by the people or appointed by the head of state.

• Their role includes making important decisions, representing the country internationally, and leading the government's policies and programs.

• In some countries, the Prime ...read more
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Q3. What is aur national anthem
Ans. 
The national anthem of our country is a patriotic song that represents our nation's values and history.
• The national anthem is a symbol of national identity and unity.

• It is usually sung or played at important national events and ceremonies.

• The lyrics of the national anthem often reflect the history, culture, and aspirations of the country.

• In our country, the national anthem is 'Jana Gana Mana' composed by Rabindranath T...read more
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Q4. Which is vitamin c Tomato Amla
Ans. 
Vitamin C is found in both tomatoes and amla.
• Tomatoes and amla are both good sources of vitamin C.

• Vitamin C helps boost the immune system and promotes healthy skin.

• Consuming foods rich in vitamin C can help prevent scurvy.

• Both tomatoes and amla can be included in a balanced diet to meet the daily requirement of vitamin C.
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Q1. Tell me something about yourself? Why do you want to do this job ? What are your future aspirations? Family background
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Q1. How would you sell this sim to me ? How would you handle a customer in negative condition of conflict ? What are your future goals ? Why are you looking to this role? How about going into telcom sector?
Ans. 
I would highlight the benefits of the sim, address any concerns, and offer personalized solutions.
• Highlight the features and benefits of the sim, such as unlimited data or international calling options

• Address any concerns the customer may have, such as network coverage or pricing

• Offer personalized solutions based on the customer's needs and preferences, such as a family plan or data rollover option
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Q1. Experience... qualification...expected salary
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Q2. Voice test ...and gave me data for calling
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Q3. Customer query related questions
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Awesome was the profile of this position

Q1. How do you come to know this position
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Q2. By searching your website and then next
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Q1. Mujha idea ko best banana h apne language hindi ma
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Q2. Add costumes sa baat kasa karyaga
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Q1. Customer care questions
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Q1. Customer care call
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Q1. About your self
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