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Reliance Communications Customer Care Executive Interview Questions and Answers
Reliance Communications Customer Care Executive Interview Experiences
2 interviews found
Anonymous
Selected
I applied via Referral and was interviewed before Dec 2023. There were 3 interview rounds.
Basic English knowledge
(2 Questions)
- Q1. Tell about your self
- Q2. Is there any experience in this field
(2 Questions)
- Q1. Testing your communication skills
- Q2. Cheking fluency in hindi and English
Interview Preparation Tips
- Strong Communication Skills
- Fluency
- Listening
- Public Speaking
I applied via Job Portal and was interviewed before Apr 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Parsonal information
- Q2. Studdy information
- Q3. Company information
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
I applied via Recruitment Consulltant and was interviewed in Apr 2024. There were 2 interview rounds.
(1 Question)
- Q1. Difference between empathy and sympathy, talking in a random topic for 2 minutes.
(1 Question)
- Q1. Basic comms test but instead of assessment they do it face to face.
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Dec 2022. There were 3 interview rounds.
(1 Question)
- Q1. Tell me something about yourself? Why do you want to do this job ? What are your future aspirations? Family background
(1 Question)
- Q1. How would you sell this sim to me ? How would you handle a customer in negative condition of conflict ? What are your future goals ? Why are you looking to this role? How about going into telcom sector?
- Ans.
I would highlight the benefits of the sim, address any concerns, and offer personalized solutions.
Highlight the features and benefits of the sim, such as unlimited data or international calling options
Address any concerns the customer may have, such as network coverage or pricing
Offer personalized solutions based on the customer's needs and preferences, such as a family plan or data rollover option
Interview Preparation Tips
Competitors approach
How would you sell your product ?
Selected
I applied via Walk-in and was interviewed before May 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Experience... qualification...expected salary
- Q2. Voice test ...and gave me data for calling
- Q3. Customer query related questions
Interview Preparation Tips
I applied via Company Website and was interviewed in Sep 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Mujha idea ko best banana h apne language hindi ma
- Q2. Add costumes sa baat kasa karyaga
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed before Aug 2022. There were 4 interview rounds.
(1 Question)
- Q1. Customer care questions
(1 Question)
- Q1. Customer care call
(1 Question)
- Q1. About your self
I applied via Referral and was interviewed in Sep 2021. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. What is your future goal
- Q2. How can you manage stress level when you are at work
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Jan 2022. There were 4 interview rounds.
Discussion was about "EUTHANESIA" mercy killing of patient suffering from incurable disease
Quantitative and logical reasoning test
(3 Questions)
- Q1. 1: Wanting to know about my strengths weak ess
- Ans. 1:Strengths ;Hard working calm and consistent 2: Weakness; At times can't excel under pressure
- Q2. Whether i would be comfortable with shifts
- Q3. Yes i certainly would be
Interview Preparation Tips
the point and always wear a smile as that one smile can get a person in agitated mode calm down
I applied via Referral and was interviewed in Jun 2021. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. How you know that job
- Q2. What do you expect
- Q3. No expectations but I want expect mobe
Interview Preparation Tips
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Reliance Communications Customer Care Executive Reviews and Ratings
based on 35 reviews
Rating in categories
|
Assistant Manager
693
salaries
|  ₹1.8 L/yr - ₹8.6 L/yr |
|
Deputy Manager
293
salaries
| ₹2.8 L/yr - ₹11.8 L/yr |
|
Sales Executive
252
salaries
| ₹0.9 L/yr - ₹4.5 L/yr |
|
Network Engineer
242
salaries
| ₹1.5 L/yr - ₹7.2 L/yr |
|
Senior Executive
191
salaries
| ₹2 L/yr - ₹6 L/yr |
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