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BT E Serv Customer Care Executive Interview Questions and Answers

Updated 17 May 2024

BT E Serv Customer Care Executive Interview Experiences

1 interview found

Interview experience
2
Poor
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Difference between empathy and sympathy, talking in a random topic for 2 minutes.
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic comms test but instead of assessment they do it face to face.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don’t waste your time. They reject you for the smallest things saying you are nor good enough. I was there till 5. Went there at 10 only 2 rounds happened for me and i was rejected for comms even being a previous employee for 3.5 in Amazon for international voice process.

Interview questions from similar companies

I appeared for an interview before Jan 2016.

Interview Questionnaire 

1 Question

  • Q1. My weakness

Interview Preparation Tips

Round: HR Interview
Experience: It is very difficult for everyone to tell someone about the weakness

College Name: RKGIT

I applied via Job Portal and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Parsonal information
  • Q2. Studdy information
  • Q3. Company information

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is best part of joining
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - Assignment 

Basic English knowledge

Round 2 - HR 

(2 Questions)

  • Q1. Tell about your self
  • Q2. Is there any experience in this field
Round 3 - Behavioral 

(2 Questions)

  • Q1. Testing your communication skills
  • Q2. Cheking fluency in hindi and English

Interview Preparation Tips

Topics to prepare for Reliance Communications Customer Care Executive interview:
  • Strong Communication Skills
  • Fluency
  • Listening
  • Public Speaking
Interview preparation tips for other job seekers - Try to work in your communication skills. It will help you to get the job. Very friendly interviews.

I applied via AngelList and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Aptitude Test 

It is easy nd one can crack it in round 1

Round 2 it is tough but we can Clear it already nd can be done by anyone

Round 2 - HR 

(1 Question)

  • Q1. Where do you see yourself in 5 years?
Round 3 - Technical 

(1 Question)

  • Q1. How aren't you have the

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice one nd i love giving it with my best nd get the job with full explanation

I applied via AngelList and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Aptitude Test 

It is easy nd one can crack it in round 1

Round 2 it is tough but we can Clear it already nd can be done by anyone

Round 2 - HR 

(1 Question)

  • Q1. Where do you see yourself in 5 years?
Round 3 - Technical 

(1 Question)

  • Q1. How aren't you have the

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice one nd i love giving it with my best nd get the job with full explanation

I applied via Referral and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. How choose this job.how useful to your studies and work

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well only answer to the points.tell acurate points ,give confidence you can ready to do and face any type of work

I applied via Company Website and was interviewed before Jan 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. When you will be joined n what are the languages you are knowing
  • Ans. 

    I am fluent in English and Spanish.

    • Fluent in English and Spanish

    • Able to communicate effectively in both languages

    • Experience working with Spanish-speaking customers

  • Answered by AI
  • Q2. I answered them in confidence as i aware those languages

Interview Preparation Tips

Interview preparation tips for other job seekers - If you have the courage to work any where in any condition you are always Welcome to any industry.They just need a person who was flexible for BPO industries.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. About service delivery

Interview Preparation Tips

Interview preparation tips for other job seekers - Explain how to deliver service to customer
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What are Your Controls and Limitations?
  • Ans. 

    I have strong controls in place to ensure compliance and mitigate risks, but I also recognize my limitations and seek input from others when needed.

    • Implementing robust internal controls to ensure compliance with regulations and company policies

    • Regularly reviewing and updating risk management strategies

    • Seeking input from team members and experts in areas where I may have limitations

    • Being open to feedback and continuousl...

  • Answered by AI
  • Q2. Elaborate the SAP Working and Treatment of Accounting Principles in Following ERP?
  • Ans. 

    SAP ERP system integrates accounting principles to streamline financial processes.

    • SAP ERP system allows for the customization of accounting principles to align with company standards.

    • It automates financial transactions and reporting, improving accuracy and efficiency.

    • SAP ERP provides real-time financial data for better decision-making.

    • Examples of accounting principles integrated in SAP ERP include GAAP, IFRS, and local...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - na

Skills evaluated in this interview

BT E Serv Interview FAQs

How many rounds are there in BT E Serv Customer Care Executive interview?
BT E Serv interview process usually has 2 rounds. The most common rounds in the BT E Serv interview process are HR and One-on-one Round.

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BT E Serv Customer Care Executive Interview Process

based on 1 interview

Interview experience

2
  
Poor
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BT E Serv Customer Care Executive Reviews and Ratings

based on 3 reviews

1.8/5

Rating in categories

1.8

Skill development

2.1

Work-life balance

1.5

Salary

2.1

Job security

1.5

Company culture

1.5

Promotions

1.5

Work satisfaction

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