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BT E Serv

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4.1

based on 473 Reviews

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BT E Serv Customer Care Executive Interview Questions and Answers

Updated 17 May 2024

BT E Serv Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 17 May 2024

Interview experience
2
Poor
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Difference between empathy and sympathy, talking in a random topic for 2 minutes.
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic comms test but instead of assessment they do it face to face.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don’t waste your time. They reject you for the smallest things saying you are nor good enough. I was there till 5. Went there at 10 only 2 rounds happened for me and i was rejected for comms even being a previous employee for 3.5 in Amazon for international voice process.

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Interview Tips & Stories
2w
gandalfthepurple
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works at
MicroEnergy Credits, Corp.
SQL and Python Interview Tips needed ASAP!
My SQL and Python technical round is in 3 days and I need a list of important topics to practice for Python. I have worked on NumPy and Pandas libraries at my current workplace. Need an exhaustive list of topics that you guys have been asked in DA/BA role interviews. The interview is for a Big4 company. Any help is much appreciated!
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Reliance Communications user image Anonymous

posted on 8 Dec 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - Assignment 

Basic English knowledge

Round 2 - HR 

(2 Questions)

  • Q1. Tell about your self
    • Add your answer
  • Q2. Is there any experience in this field
    • Add your answer
Round 3 - Behavioral 

(2 Questions)

  • Q1. Testing your communication skills
    • Add your answer
  • Q2. Cheking fluency in hindi and English
    • Add your answer

Interview Preparation Tips

Topics to prepare for Reliance Communications Customer Care Executive interview:
  • Strong Communication Skills
  • Fluency
  • Listening
  • Public Speaking
Interview preparation tips for other job seekers - Try to work in your communication skills. It will help you to get the job. Very friendly interviews.

Customer Care Executive Interview Questions & Answers

Teleysia Networks user image Anonymous

posted on 4 Apr 2022

I applied via AngelList and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Aptitude Test 

It is easy nd one can crack it in round 1

Round 2 it is tough but we can Clear it already nd can be done by anyone

Round 2 - HR 

(1 Question)

  • Q1. Where do you see yourself in 5 years?
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. How aren't you have the
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice one nd i love giving it with my best nd get the job with full explanation

Customer Service Executive Interview Questions & Answers

Tata Teleservices user image Anonymous

posted on 17 Oct 2022

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. About service delivery
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Explain how to deliver service to customer

Customer Service Executive Interview Questions & Answers

Mobily Infotech user image Anonymous

posted on 5 Oct 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What you know about mobily?
  • Ans. 

    Mobily is a leading telecommunications company in Saudi Arabia.

    • One of the top telecom companies in Saudi Arabia

    • Offers a wide range of services including mobile, internet, and landline

    • Known for its innovative products and customer service

    • Competes with other major telecom companies like STC and Zain

    • Answered by AI
    View 1 more answer
  • Q2. What's your name?
  • Ans. 

    My name is John Smith.

    • Full name is John Smith

    • Common name

    • Easy to remember

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - That's good and thanks for looking a job after student you're.

Customer Care Executive Interview Questions & Answers

Reliance Communications user image Anonymous

posted on 2 Apr 2021

I applied via Job Portal and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Parsonal information
    • Add your answer
  • Q2. Studdy information
    • Add your answer
  • Q3. Company information
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is best part of joining

Customer Care Executive Interview Questions & Answers

Teleysia Networks user image Anonymous

posted on 4 Apr 2022

I applied via AngelList and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Aptitude Test 

It is easy nd one can crack it in round 1

Round 2 it is tough but we can Clear it already nd can be done by anyone

Round 2 - HR 

(1 Question)

  • Q1. Where do you see yourself in 5 years?
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. How aren't you have the
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice one nd i love giving it with my best nd get the job with full explanation

Customer Care Executive Interview Questions & Answers

Reliance Communications user image Anonymous

posted on 8 Dec 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - Assignment 

Basic English knowledge

Round 2 - HR 

(2 Questions)

  • Q1. Tell about your self
    • Add your answer
  • Q2. Is there any experience in this field
    • Add your answer
Round 3 - Behavioral 

(2 Questions)

  • Q1. Testing your communication skills
    • Add your answer
  • Q2. Cheking fluency in hindi and English
    • Add your answer

Interview Preparation Tips

Topics to prepare for Reliance Communications Customer Care Executive interview:
  • Strong Communication Skills
  • Fluency
  • Listening
  • Public Speaking
Interview preparation tips for other job seekers - Try to work in your communication skills. It will help you to get the job. Very friendly interviews.

Customer Care Executive Interview Questions & Answers

Teleysia Networks user image Anonymous

posted on 4 Apr 2022

I applied via AngelList and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Aptitude Test 

It is easy nd one can crack it in round 1

Round 2 it is tough but we can Clear it already nd can be done by anyone

Round 2 - HR 

(1 Question)

  • Q1. Where do you see yourself in 5 years?
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. How aren't you have the
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice one nd i love giving it with my best nd get the job with full explanation

Voice Process Customer Care Executive Interview Questions & Answers

Reliance Communications user image Anonymous

posted on 7 Oct 2022

I applied via Referral and was interviewed in Sep 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Translation of paragraph
  • Ans. 

    The question requires the translation of a paragraph.

    • The question asks for the translation of a paragraph.

    • The answer should provide the translated version of the paragraph.

    • It is important to ensure accuracy in the translation.

    • The answer can include any additional context or information related to the paragraph.

    • Answered by AI
    Add your answer
  • Q2. Paragraph translation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a good job except the work pressure from the TL's and some HR's
More about working at BT E Serv

BT E Serv Interview FAQs

How many rounds are there in BT E Serv Customer Care Executive interview?
BT E Serv interview process usually has 2 rounds. The most common rounds in the BT E Serv interview process are HR and One-on-one Round.

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BT E Serv Customer Care Executive Interview Process

based on 1 interview

Interview experience

2
  
Poor
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BT E Serv Customer Care Executive Reviews and Ratings

based on 3 reviews

1.8/5

Rating in categories

1.8

Skill development

2.1

Work-life balance

1.5

Salary

2.1

Job security

1.5

Company culture

1.5

Promotions

1.5

Work satisfaction

Explore 3 Reviews and Ratings
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