Add office photos
Filter interviews by
Tata Teleservices Customer Service Executive Interview Questions and Answers
Updated
31 May 2024
1 interview found
Sort by:
Popular
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed before Oct 2021.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Technical Round (1 Question)
- Q1. About service delivery Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Explain how to deliver service to customer
Top trending discussions
View All
Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about Tata Teleservices?
Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Good
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Dec 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Technical Round (3 Questions)
- Q1. What is ospf,and how to work. View Answers (1)
- Q2. Defrence between BGP and ISIS protocol View Answers (1)
- Q3. Please study
RIP,RR, classless and class full, HSRP, access list VLAN EIGRP. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Please study CCNA and CCNP course........
CCNA CCNP.
CCNA CCNP.
Skills evaluated in this interview
Ankita Zutshi
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Jan 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (3 Questions)
- Q1. Are you comfortable with the occasional travelling? Add Answer
- Q2. How will you pacify an angry customer? Add Answer
- Q3. How will you motivate the customers to stay on the network? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Never say no directly . Negative answer should be given sugar coated.
I applied via Walk-in and was interviewed before Oct 2021.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
One-on-one Round (1 Question)
- Q1. Tell me about your self Add Answer
3
HR Round (1 Question)
- Q1. About work experience Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Nothing
Customer Service Executive Interview Questions
Reliance Communications
Anonymous
posted on 10 Jan 2020
I applied via Company Website and was interviewed before Jan 2019.
4 Interview Rounds
Interview Questions
- Q1. When you will be joined n what are the languages you are knowing
View Answers (1)
- Q2. I answered them in confidence as i aware those languages
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - If you have the courage to work any where in any condition you are always Welcome to any industry.They just need a person who was flexible for BPO industries.
3 Interview Rounds
1
One-on-one Round (3 Questions)
- Q1. Explain OSPF states. View Answers (2)
- Q2. Route Reflector how does it work. View Answers (1)
- Q3. BGP scenario based questions. Add Answer
2
One-on-one Round (2 Questions)
- Q1. QinQ how does it work. Add Answer
- Q2. Topology related questions. Add Answer
3
HR Round (1 Question)
- Q1. Tell me about yourself. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Focus on BGP, IGP protocols.
BGP attributes and some switching technologies.
BGP attributes and some switching technologies.
Skills evaluated in this interview
I applied via Recruitment Consultant and was interviewed in Feb 2021.
4 Interview Rounds
Interview Questions
- Q1. What pay you want to work with us and how long will you stay?
View Answers (9)
Interview Preparation Tips
Interview preparation tips for other job seekers - They will ask you to translate some English lines in Hindi, just dont feel scared or dont get nervous. Just feel confident and translate it in Hindi.
I applied via Walk-in and was interviewed before Oct 2020.
3 Interview Rounds
Interview Questions
- Q1. Intro,read paragraph an converte into Hindi,what is customer service,what is sale
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Read this all and be confident
Interview experience
Good
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I was interviewed before Dec 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
Technical Round (1 Question)
- Q1. STP and it's types
OSPF
BGP
MPLS Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Need knowledge of basic
I applied via Referral and was interviewed before Jul 2020.
1 Interview Round
Interview Questions
- Q1. Firstly, I joined the group discussion and it was the first round of my interview. Then there the HR asked to us on a topic ( irrespective to the job, miscellan...read more
View Answers (2)
- Q2. Q. Why do you want to join our company?
View Answers (2)
- Q3. Q. What are your strength?
View Answers (2)
- Q4. How would you handle the customer?
View Answers (2)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident, talk to HR with proper eye contact
Tata Teleservices Interview FAQs
How many rounds are there in Tata Teleservices Customer Service Executive interview?
Tata Teleservices interview process usually has 2 rounds. The most common rounds in the Tata Teleservices interview process are Resume Shortlist and Technical.
Tell us how to improve this page.
Tata Teleservices Interviews By Designations
- Tata Teleservices Assistant Manager Interview Questions
- Tata Teleservices Manager Interview Questions
- Tata Teleservices Account Assistant Interview Questions
- Tata Teleservices Analyst Interview Questions
- Tata Teleservices Back Officer Interview Questions
- Tata Teleservices BPO Executive Interview Questions
- Tata Teleservices Caller Interview Questions
- Tata Teleservices Customer Service Executive Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Care Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Support Executive Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Customer Support Associate Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Executive Interview Questions
- Customer Service Representative Interview Questions
- Show more
Interview Questions from Similar Companies
6%
less
than the average Customer Service Executive Salary in India
View more details
Tata Teleservices Customer Service Executive Reviews and Ratings
based on 6 reviews
Rating in categories
|
Assistant Manager
220
salaries
|  ₹2.7 L/yr - ₹9.1 L/yr |
|
Manager
208
salaries
| ₹8 L/yr - ₹18.2 L/yr |
|
Deputy Manager
193
salaries
| ₹5 L/yr - ₹13.1 L/yr |
|
Senior Manager
94
salaries
| ₹11.9 L/yr - ₹30 L/yr |
|
Senior Executive
92
salaries
| ₹1.8 L/yr - ₹6 L/yr |
Explore more salaries
Compare Tata Teleservices with
Bharti Airtel
Compare
Vodafone Idea
Compare
Jio
Compare
Bharat Sanchar Nigam
Compare
Calculate your in-hand salary
Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and
get your in-hand salary
Did you find this page helpful?
Yes No
- Home >
- Interviews >
- Tata Teleservices Interview Questions >
- Tata Teleservices Customer Service Executive Interview Questions
Share an Interview