Upload Button Icon Add office photos

Tata Teleservices

Compare button icon Compare button icon Compare

Filter interviews by

Tata Teleservices Customer Service Executive Interview Questions and Answers

Updated 31 May 2024

Tata Teleservices Customer Service Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. About service delivery

Interview Preparation Tips

Interview preparation tips for other job seekers - Explain how to deliver service to customer

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Adsdfasf esdfgg gsdfdsf sdfsdf
  • Q2. Vsdfgdg ghsdfsd gfafdf
Round 2 - Technical 

(2 Questions)

  • Q1. Afdfad dfasdfad fadfdas dfasddf
  • Q2. A
Round 3 - HR 

(1 Question)

  • Q1. Aadf adf adfasd adsf

Interview Preparation Tips

Interview preparation tips for other job seekers - don't join service delivery department by any chance work environment is very bad higher management like DGM, AVP and VP doesn't look for employee well being.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Technical 

(4 Questions)

  • Q1. Electrical Maintenance
  • Q2. Customer service
  • Q3. Maintenance services
  • Q4. Rectify the error
  • Ans. 

    To rectify the error, identify the root cause, implement a solution, and communicate with the customer.

    • Identify the root cause of the error by analyzing the situation and gathering relevant information.

    • Implement a solution by taking necessary actions to correct the error and prevent it from happening again.

    • Communicate with the customer to explain the error, apologize for any inconvenience caused, and provide assurance ...

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. Most important things
  • Q2. Height recommended

Interview Preparation Tips

Interview preparation tips for other job seekers - Customer service
Electrical Maintenance
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Work experience and performance
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Are you comfortable with the occasional travelling?
  • Q2. How will you pacify an angry customer?
  • Q3. How will you motivate the customers to stay on the network?

Interview Preparation Tips

Interview preparation tips for other job seekers - Never say no directly . Negative answer should be given sugar coated.

I applied via Company Website and was interviewed before Jan 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. When you will be joined n what are the languages you are knowing
  • Ans. 

    I am fluent in English and Spanish.

    • Fluent in English and Spanish

    • Able to communicate effectively in both languages

    • Experience working with Spanish-speaking customers

  • Answered by AI
  • Q2. I answered them in confidence as i aware those languages

Interview Preparation Tips

Interview preparation tips for other job seekers - If you have the courage to work any where in any condition you are always Welcome to any industry.They just need a person who was flexible for BPO industries.
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. What is ospf,and how to work.
  • Ans. 

    OSPF is a routing protocol used in computer networks to determine the best path for data to travel.

    • OSPF stands for Open Shortest Path First.

    • It is a link-state routing protocol.

    • It uses Dijkstra's algorithm to calculate the shortest path.

    • OSPF routers exchange information about their connected links to build a topology map of the network.

    • This allows the routers to determine the best path for data to travel.

    • OSPF is commonl...

  • Answered by AI
  • Q2. Defrence between BGP and ISIS protocol
  • Ans. 

    BGP and ISIS are routing protocols used in computer networks.

    • BGP is used for routing between different autonomous systems while ISIS is used for routing within a single autonomous system.

    • BGP uses path vector protocol while ISIS uses link-state protocol.

    • BGP is more scalable and complex than ISIS.

    • BGP is used in the internet while ISIS is used in enterprise networks.

    • BGP supports both IPv4 and IPv6 while ISIS only supports

  • Answered by AI
  • Q3. Please study RIP,RR, classless and class full, HSRP, access list VLAN EIGRP.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please study CCNA and CCNP course........
CCNA CCNP.

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. What is your name?
  • Ans. This is kamar Ahmed
  • Answered Anonymously
  • Q2. You are is from?
  • Ans. Dehli
  • Answered Anonymously
  • Q3. What are your hobbies?
  • Ans. 

    My hobbies Is Reading and sports and traveling.

  • Answered Anonymously
  • Q4. What is your work experience?
  • Ans. 

    My work experience 1 year and growth your company.

  • Answered Anonymously
  • Q5. Why do you want a job
  • Ans. 

    I want a job because I need a job.

  • Answered Anonymously

I applied via Walk-in and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about your self
Round 3 - HR 

(1 Question)

  • Q1. About work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing

I applied via Recruitment Consultant and was interviewed in Feb 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What pay you want to work with us and how long will you stay?

Interview Preparation Tips

Interview preparation tips for other job seekers - They will ask you to translate some English lines in Hindi, just dont feel scared or dont get nervous. Just feel confident and translate it in Hindi.

Tata Teleservices Interview FAQs

How many rounds are there in Tata Teleservices Customer Service Executive interview?
Tata Teleservices interview process usually has 2 rounds. The most common rounds in the Tata Teleservices interview process are Resume Shortlist and Technical.

Tell us how to improve this page.

Tata Teleservices Customer Service Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

Interview Questions from Similar Companies

Jio Interview Questions
3.9
 • 1.7k Interviews
Bharti Airtel Interview Questions
4.0
 • 843 Interviews
Vodafone Idea Interview Questions
4.1
 • 551 Interviews
HFCL Limited Interview Questions
4.0
 • 60 Interviews
BT E Serv Interview Questions
4.1
 • 42 Interviews
Tikona Infinet Interview Questions
3.5
 • 29 Interviews
Dish Network Interview Questions
3.5
 • 29 Interviews
View all
Tata Teleservices Customer Service Executive Salary
based on 15 salaries
₹0.9 L/yr - ₹6 L/yr
6% less than the average Customer Service Executive Salary in India
View more details

Tata Teleservices Customer Service Executive Reviews and Ratings

based on 6 reviews

4.0/5

Rating in categories

4.0

Skill development

3.1

Work-life balance

3.9

Salary

4.8

Job security

4.9

Company culture

4.0

Promotions

4.0

Work satisfaction

Explore 6 Reviews and Ratings
Assistant Manager
191 salaries
unlock blur

₹2.7 L/yr - ₹9.1 L/yr

Manager
185 salaries
unlock blur

₹7.5 L/yr - ₹20 L/yr

Deputy Manager
169 salaries
unlock blur

₹5 L/yr - ₹13.1 L/yr

Senior Executive
82 salaries
unlock blur

₹1.8 L/yr - ₹6 L/yr

Senior Manager
77 salaries
unlock blur

₹11.9 L/yr - ₹30 L/yr

Explore more salaries
Compare Tata Teleservices with

Bharti Airtel

4.0
Compare

Vodafone Idea

4.1
Compare

Jio

3.9
Compare

Bharat Sanchar Nigam

3.9
Compare
Did you find this page helpful?
Yes No
write
Share an Interview