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Reliance Communications Customer Service Executive Interview Questions and Answers

Updated 10 Jan 2020

1 interview found

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I applied via Company Website and was interviewed before Jan 2019.

4 Interview Rounds

Interview Questions

  • Q1. When you will be joined n what are the languages you are knowing View Answers (1)
  • Q2. I answered them in confidence as i aware those languages Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you have the courage to work any where in any condition you are always Welcome to any industry.They just need a person who was flexible for BPO industries.

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed before Oct 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (1 Question)

  • Q1. About service delivery

Interview Preparation Tips

Interview preparation tips for other job seekers - Explain how to deliver service to customer
Interview experience
4
 Good
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Dec 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Technical Round (3 Questions)

  • Q1. What is ospf,and how to work.
  • Q2. Defrence between BGP and ISIS protocol
  • Q3. Please study RIP,RR, classless and class full, HSRP, access list VLAN EIGRP.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please study CCNA and CCNP course........
CCNA CCNP.

Skills evaluated in this interview

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. Are you comfortable with the occasional travelling?
  • Q2. How will you pacify an angry customer?
  • Q3. How will you motivate the customers to stay on the network?

Interview Preparation Tips

Interview preparation tips for other job seekers - Never say no directly . Negative answer should be given sugar coated.

I applied via Walk-in and was interviewed before Oct 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Tell me about your self
3

HR Round (1 Question)

  • Q1. About work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing

3 Interview Rounds

1

One-on-one Round (3 Questions)

  • Q1. Explain OSPF states.
  • Q2. Route Reflector how does it work.
  • Q3. BGP scenario based questions.
2

One-on-one Round (2 Questions)

  • Q1. QinQ how does it work.
  • Q2. Topology related questions.
3

HR Round (1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on BGP, IGP protocols.
BGP attributes and some switching technologies.

Skills evaluated in this interview

I applied via Recruitment Consultant and was interviewed in Feb 2021.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - They will ask you to translate some English lines in Hindi, just dont feel scared or dont get nervous. Just feel confident and translate it in Hindi.

I applied via Walk-in and was interviewed before Oct 2020.

3 Interview Rounds

Interview Questions

  • Q1. Intro,read paragraph an converte into Hindi,what is customer service,what is sale Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Read this all and be confident
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I was interviewed before Dec 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

Technical Round (1 Question)

  • Q1. STP and it's types OSPF BGP MPLS

Interview Preparation Tips

Interview preparation tips for other job seekers - Need knowledge of basic

I applied via Referral and was interviewed before Jul 2020.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, talk to HR with proper eye contact

Reliance Communications Interview FAQs

What are the top questions asked in Reliance Communications Customer Service Executive interview?

Some of the top questions asked at the Reliance Communications Customer Service Executive interview -

  1. When you will be joined n what are the languages you are know...read more
  2. I answered them in confidence as i aware those languag...read more

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based on 1 Reliance Communications interview
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Reliance Communications Customer Service Executive Salary
based on 59 salaries
₹1 L/yr - ₹4 L/yr
28% less than the average Customer Service Executive Salary in India
View more details

Reliance Communications Customer Service Executive Reviews and Ratings

based on 27 reviews

3.9/5

Rating in categories

3.8

Skill development

3.8

Work-Life balance

4.1

Salary & Benefits

3.5

Job Security

4.1

Company culture

3.6

Promotions/Appraisal

3.6

Work Satisfaction

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