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Bharti Airtel Customer Care Executive Interview Questions and Answers

Updated 18 Feb 2025

Bharti Airtel Customer Care Executive Interview Experiences

5 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - HR 

(1 Question)

  • Q1. What do you do yesterday
Round 3 - Aptitude Test 

Aptitude questions, listening test, speaking test

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Experience... qualification...expected salary
  • Q2. Voice test ...and gave me data for calling
  • Q3. Customer query related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence must... postive attitude..

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Customer care questions
Round 3 - HR 

(1 Question)

  • Q1. Customer care call
Round 4 - HR 

(1 Question)

  • Q1. About your self
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Discussion was about "EUTHANESIA" mercy killing of patient suffering from incurable disease

Round 3 - Aptitude Test 

Quantitative and logical reasoning test

Round 4 - One-on-one 

(3 Questions)

  • Q1. 1: Wanting to know about my strengths weak ess
  • Ans. 1:Strengths ;Hard working calm and consistent 2: Weakness; At times can't excel under pressure
  • Answered Anonymously
  • Q2. Whether i would be comfortable with shifts
  • Q3. Yes i certainly would be

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be yourself never try to fake things as eventually your basic nature gets reflected .Do not do unnecessary talking reply to
the point and always wear a smile as that one smile can get a person in agitated mode calm down

Bharti Airtel interview questions for designations

 Customer Care Representative

 (1)

 Customer Relation Executive

 (4)

 Customer Service Executive

 (3)

 Customer Relationship Executive

 (2)

 Customer Support Executive

 (1)

 Customer Sales Executive

 (1)

 Senior Customer Relation Executive

 (1)

 Customer Relationship Officer

 (15)

I applied via Referral and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is five important things in sales?
  • Ans. 

    The five important things in sales are building relationships, understanding customer needs, effective communication, product knowledge, and closing deals.

    • Building relationships: Establishing trust and rapport with customers to create long-term partnerships.

    • Understanding customer needs: Identifying and addressing the specific requirements and pain points of customers.

    • Effective communication: Clearly conveying informati...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and know about sales

Interview questions from similar companies

I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Your weekness and Strength
  • Q2. Why you want to Work in This Company
  • Q3. Tell me Something about Yourself
  • Q4. Where have U worked before

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Patient and Keep a Smile

Interview Questionnaire 

4 Questions

  • Q1. Sell this pen
  • Ans. 

    This pen is a must-have for anyone who needs to write on the go.

    • This pen has a sleek design that fits easily in your pocket or purse.

    • It writes smoothly and effortlessly, making it perfect for taking notes or signing documents.

    • The ink is long-lasting and won't smudge or smear, ensuring your writing stays neat and legible.

    • It's also refillable, so you can use it again and again, saving you money in the long run.

    • Plus, it c...

  • Answered by AI
  • Q2. Can you do work
  • Q3. If your health deteriorates then there is less emergency, then will you go to work
  • Q4. Any day if you have been discharged from work, will you work?

I applied via Walk-in and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About last company

Interview Preparation Tips

Interview preparation tips for other job seekers - No

I applied via Company Website and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. I am excited for interview
  • Q2. I am deserve this job

Interview Preparation Tips

Interview preparation tips for other job seekers - basicaly knowledge of sales in all electronics device but broad band is important our life
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Distributer selected 

(2 Questions)

  • Q1. Qualification and Sales skills
  • Q2. Salary offer and Target performance
Round 3 - Selection immediately 

(1 Question)

  • Q1. Formalaties done by me and selected

Interview Preparation Tips

Interview preparation tips for other job seekers - Formalaties done by employer sides and I accept offer

Bharti Airtel Interview FAQs

How many rounds are there in Bharti Airtel Customer Care Executive interview?
Bharti Airtel interview process usually has 3-4 rounds. The most common rounds in the Bharti Airtel interview process are HR, One-on-one Round and Resume Shortlist.
What are the top questions asked in Bharti Airtel Customer Care Executive interview?

Some of the top questions asked at the Bharti Airtel Customer Care Executive interview -

  1. What is five important things in sal...read more
  2. Voice test ...and gave me data for call...read more
  3. Customer query related questi...read more

Tell us how to improve this page.

Bharti Airtel Customer Care Executive Interview Process

based on 5 interviews

1 Interview rounds

  • Resume Shortlist Round
View more

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Bharti Airtel Customer Care Executive Salary
based on 206 salaries
₹0.9 L/yr - ₹4.8 L/yr
6% less than the average Customer Care Executive Salary in India
View more details

Bharti Airtel Customer Care Executive Reviews and Ratings

based on 47 reviews

3.9/5

Rating in categories

3.9

Skill development

3.5

Work-life balance

3.6

Salary

3.7

Job security

3.9

Company culture

3.2

Promotions

3.6

Work satisfaction

Explore 47 Reviews and Ratings
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