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Bharti Airtel Customer Care Executive Interview Questions and Answers

Updated 27 Aug 2023

4 interviews found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before May 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. Experience... qualification...expected salary
  • Q2. Voice test ...and gave me data for calling
  • Q3. Customer query related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence must... postive attitude..

Customer Care Executive Interview Questions

user image Anonymous

posted on 27 Aug 2023

Interview experience
2
 Poor
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed before Aug 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Customer care questions
3

HR Round (1 Question)

  • Q1. Customer care call
4

HR Round (1 Question)

  • Q1. About your self

Customer Care Executive Interview Questions

user image Anonymous

posted on 13 Jan 2023

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Jan 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Group Discussion Round

Discussion was about "EUTHANESIA" mercy killing of patient suffering from incurable disease

3

Aptitude Test Round

Quantitative and logical reasoning test

4

One-on-one Round (3 Questions)

  • Q1. 1: Wanting to know about my strengths weak ess
  • Q2. Whether i would be comfortable with shifts
  • Q3. Yes i certainly would be

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be yourself never try to fake things as eventually your basic nature gets reflected .Do not do unnecessary talking reply to
the point and always wear a smile as that one smile can get a person in agitated mode calm down

Customer Care Executive Interview Questions

user image Anonymous

posted on 20 Aug 2021

I applied via Referral and was interviewed in Jul 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and know about sales

Bharti Airtel interview questions for designations

 Customer Care Representative

 (1)

 Customer Relation Executive

 (4)

 Customer Service Executive

 (3)

 Customer Relationship Executive

 (2)

 Customer Sales Executive

 (1)

 Senior Customer Relation Executive

 (1)

 Customer Relationship Officer

 (13)

 Customer Relation Officer

 (8)

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Dec 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Behavioral Round (1 Question)

  • Q1. Tell me something about yourself? Why do you want to do this job ? What are your future aspirations? Family background
3

Zonal retail head Round (1 Question)

  • Q1. How would you sell this sim to me ? How would you handle a customer in negative condition of conflict ? What are your future goals ? Why are you looking to this...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Be aware of company's current status in market.
Competitors approach
How would you sell your product ?

I applied via Walk-in and was interviewed before Jun 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (5 Questions)

  • Q1. How to solve customer problem
  • Q2. How to good service to customers
  • Q3. What to do so that the customer likes our services more
  • Q4. Why whould the customer want to take our services
  • Q5. Solve the customer problem

Interview Preparation Tips

Topics to prepare for Bharat Sanchar Nigam Customer Care Executive interview:
  • Customer Service
  • Customer problem regarding
  • Problem solution
Interview preparation tips for other job seekers - I just want to say, mahnat karne walon ki haar nahi hoti , or unko job ki Kami nahi hoti

I applied via Company Website and was interviewed in Sep 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Technical Round (2 Questions)

  • Q1. Mujha idea ko best banana h apne language hindi ma
  • Q2. Add costumes sa baat kasa karyaga

Interview Preparation Tips

Interview preparation tips for other job seekers - My dream jop idea Vodafone limited and I am hard working parsan

Interview Questions

I applied via Referral and was interviewed in Sep 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - interview was okay...,..............

I applied via Referral and was interviewed in Jun 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - No advice for my side be strong at any time

Bharti Airtel Interview FAQs

How many rounds are there in Bharti Airtel Customer Care Executive interview?
Bharti Airtel interview process usually has 3-4 rounds. The most common rounds in the Bharti Airtel interview process are Resume Shortlist, One-on-one Round and HR.
What are the top questions asked in Bharti Airtel Customer Care Executive interview?

Some of the top questions asked at the Bharti Airtel Customer Care Executive interview -

  1. What is five important things in sal...read more
  2. Voice test ...and gave me data for call...read more
  3. Customer query related questi...read more

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People are getting interviews through

based on 4 Bharti Airtel interviews
WalkIn
Company Website
Referral
50%
25%
25%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Bharti Airtel Customer Care Executive Salary
based on 200 salaries
₹1 L/yr - ₹4.6 L/yr
13% less than the average Customer Care Executive Salary in India
View more details

Bharti Airtel Customer Care Executive Reviews and Ratings

based on 46 reviews

3.9/5

Rating in categories

3.8

Skill development

3.5

Work-Life balance

3.5

Salary & Benefits

3.6

Job Security

3.8

Company culture

3.1

Promotions/Appraisal

3.5

Work Satisfaction

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