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Vodafone Idea Customer Care Executive Interview Questions and Answers for Experienced

Updated 2 Mar 2025

Vodafone Idea Customer Care Executive Interview Experiences for Experienced

5 interviews found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Basic Questions like, last job, skill, study, Hobbies
  • Q2. According to question

I applied via Company Website and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Mujha idea ko best banana h apne language hindi ma
  • Q2. Add costumes sa baat kasa karyaga

Interview Preparation Tips

Interview preparation tips for other job seekers - My dream jop idea Vodafone limited and I am hard working parsan

Customer Care Executive Interview Questions Asked at Other Companies for Experienced

Q1. 1. If the customer had two queries at the same time,how did you h ... read more
Q2. Advantages and disadvantages of Online shopping
asked in Startek
Q3. What do you know about Call Centre?
Q4. What if cx didn't get delivered with the products and it's showin ... read more
asked in Mphasis
Q5. 3 types of languages pronunciation one in english language , the ... read more

I applied via Referral and was interviewed in Jun 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. How you know that job
  • Q2. What do you expect
  • Q3. No expectations but I want expect mobe

Interview Preparation Tips

Interview preparation tips for other job seekers - No advice for my side be strong at any time

Customer Care Executive Interview Questions & Answers

user image Elayaraja Anjapuli

posted on 17 Sep 2022

I applied via Walk-in and was interviewed before Sep 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Answers are not new realize what you know

Round 3 - Group Discussion 

Most of the time topic given by someone may not be relevant so don't say I agree with others simply don't agree with them

Round 4 - Aptitude Test 

Show them some respect ask them to explain your role in the company do listen what they say

Interview Preparation Tips

Topics to prepare for Vodafone Idea Customer Care Executive interview:
  • Modern history
  • Devotion
  • Music
  • Native culture
  • Self discovery
  • Name science
  • Rewind past
Interview preparation tips for other job seekers - Be sin free, remember evrything you see everything you hear may be a test by your employer, you are being monitored forever, The true requirement is goodness, food culture is one of the important factor in achieving dream job

Vodafone Idea interview questions for designations

 Customer Care Associate

 (1)

 Customer Executive

 (1)

 Customer Service Executive

 (5)

 Customer Relationship Executive

 (2)

 Customer Support Executive

 (1)

 Senior Customer Relation Executive

 (1)

 Customer Service Manager

 (2)

 Customer Service Engineer

 (1)

I applied via Referral and was interviewed in Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Questions were only related to QUALIFICATION, experience, can you do sales, knowledge about telecom.

Interview Preparation Tips

Interview preparation tips for other job seekers - Its a third party job, Vodafone do not hire onroll employees unless its for the head managers like store manager and above. Very bad behaviour, overtime with dictatorship kind of behaviour. No respect unless you bootlick.
I have joined just because I need money

Interview questions from similar companies

I applied via Referral and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How do you sale nokia phone to that customer who wants another company
  • Ans. 

    To sell a Nokia phone to a customer who wants another company, highlight Nokia's unique features, benefits, and value proposition.

    • Emphasize Nokia's superior build quality and durability

    • Highlight Nokia's long-lasting battery life and reliable performance

    • Showcase Nokia's user-friendly interface and intuitive features

    • Demonstrate Nokia's exceptional camera capabilities and imaging technology

    • Offer competitive pricing and at

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Not so hard
Just be confident no matter you have experience or not. Tell them that you are greatful to take this opportunity amd make them proud for their decision to keep you in their compan

I applied via Naukri.com and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Previous experience, roles and duties of work

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and share to any information properway

I applied via Walk-in and was interviewed in Dec 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. You can do field work
  • Q2. You can sale broadband

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was frankly but related sales and MBA education .
Habit extrenth and wickness
Hardwork demand with smart work for sell

Interview Questionnaire 

1 Question

  • Q1. Self introduction

Interview Preparation Tips

Round: HR Interview
Experience: my self Uma Shankar I belong to U.P (Uttar Pradesh) I am pass out my 10th,12th from open school currently I am doing self-improvement course When I am tocking about my family in my family my father my mother and one elder brother and also me
I have total 3-year experience of sale and field executive
and last when you want to know about my hobbies playing game and also listening music and last and important traveling in out of city
That's all about me

Round: aspected salleary
Experience: I am telling about that in last company I am getting 14k CTC without convance then he was saying that they can provide me 16k CTC and i am agreed on this salary

I applied via Walk-in and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About last company

Interview Preparation Tips

Interview preparation tips for other job seekers - No

Vodafone Idea Interview FAQs

How many rounds are there in Vodafone Idea Customer Care Executive interview for experienced candidates?
Vodafone Idea interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Vodafone Idea interview process for experienced candidates are Resume Shortlist, Aptitude Test and Group Discussion.
What are the top questions asked in Vodafone Idea Customer Care Executive interview for experienced candidates?

Some of the top questions asked at the Vodafone Idea Customer Care Executive interview for experienced candidates -

  1. How would you sell this sim to me ? How would you handle a customer in negative...read more
  2. Mujha idea ko best banana h apne language hindi...read more
  3. No expectations but I want expect m...read more

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Vodafone Idea Customer Care Executive Interview Process for Experienced

based on 1 interview

Interview experience

4
  
Good
View more

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Vodafone Idea Customer Care Executive Salary
based on 544 salaries
₹0.6 L/yr - ₹4.6 L/yr
11% more than the average Customer Care Executive Salary in India
View more details

Vodafone Idea Customer Care Executive Reviews and Ratings

based on 299 reviews

3.8/5

Rating in categories

4.0

Skill development

3.7

Work-life balance

3.9

Salary

3.7

Job security

3.7

Company culture

3.2

Promotions

3.6

Work satisfaction

Explore 299 Reviews and Ratings
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