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Vodafone Idea
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Vodafone Idea Customer Care Executive Interview Questions and Answers
Vodafone Idea Customer Care Executive Interview Experiences
6 interviews found
Anonymous
I applied via Company Website and was interviewed in Sep 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Mujha idea ko best banana h apne language hindi ma
- Q2. Add costumes sa baat kasa karyaga
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Dec 2022. There were 3 interview rounds.
(1 Question)
- Q1. Tell me something about yourself? Why do you want to do this job ? What are your future aspirations? Family background
(1 Question)
- Q1. How would you sell this sim to me ? How would you handle a customer in negative condition of conflict ? What are your future goals ? Why are you looking to this role? How about going into telcom sector?
- Ans.
I would highlight the benefits of the sim, address any concerns, and offer personalized solutions.
Highlight the features and benefits of the sim, such as unlimited data or international calling options
Address any concerns the customer may have, such as network coverage or pricing
Offer personalized solutions based on the customer's needs and preferences, such as a family plan or data rollover option
Interview Preparation Tips
Competitors approach
How would you sell your product ?
I applied via Referral and was interviewed in Sep 2021. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. What is your future goal
- Q2. How can you manage stress level when you are at work
Interview Preparation Tips
I applied via Referral and was interviewed in Jun 2021. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. How you know that job
- Q2. What do you expect
- Q3. No expectations but I want expect mobe
Interview Preparation Tips
Vodafone Idea interview questions for designations
I applied via Walk-in and was interviewed before Sep 2021. There were 4 interview rounds.
Answers are not new realize what you know
Most of the time topic given by someone may not be relevant so don't say I agree with others simply don't agree with them
Show them some respect ask them to explain your role in the company do listen what they say
Interview Preparation Tips
- Modern history
- Devotion
- Music
- Native culture
- Self discovery
- Name science
- Rewind past
I applied via Referral and was interviewed in Mar 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Questions were only related to QUALIFICATION, experience, can you do sales, knowledge about telecom.
Interview Preparation Tips
I have joined just because I need money
Top trending discussions
Interview questions from similar companies
Selected
I applied via Referral
(1 Question)
- Q1. Flexibility and able to work in night shift
- Ans.
I am flexible and willing to work night shifts to provide excellent customer care.
I am open to working night shifts to accommodate customer needs
I understand the importance of being flexible in a customer care role
I am committed to providing excellent service regardless of the shift timing
Interview Preparation Tips
Selected
I was interviewed in Jan 2025.
(1 Question)
- Q1. Tell me about yourself
(1 Question)
- Q1. What do you do yesterday
Aptitude questions, listening test, speaking test
Deepak Sharma
(1 Question)
- Q1. What's your daily routine
Selected
I applied via Referral and was interviewed in Jun 2024. There were 3 interview rounds.
Aptitude test this is often the initial screening round to assess a candidate s problem solving skills logical reasoning and basic knowledge.however without more specific information it's difficult to pinpoint exactly which option is round 1
Assignment round 2 given the projects problem solving & find solution
Case study interview and technical any problem is occurring that time total case studing and find the solution .that is called case study.it is my knowledge.
Interview Preparation Tips
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Vodafone Idea Customer Care Executive Interview Process
based on 7 interviews
1 Interview rounds
- Resume Shortlist Round
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Vodafone Idea Customer Care Executive Reviews and Ratings
based on 296 reviews
Rating in categories
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Assistant Manager
4.5k
salaries
|  ₹5 L/yr - ₹16 L/yr |
|
Deputy Manager
3.9k
salaries
| ₹8.4 L/yr - ₹24 L/yr |
|
Manager
3.8k
salaries
| ₹7.2 L/yr - ₹28.6 L/yr |
|
Senior Executive
3k
salaries
| ₹2.1 L/yr - ₹9.5 L/yr |
|
Assistant General Manager
1.5k
salaries
| ₹7.9 L/yr - ₹27 L/yr |
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