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BT Group Customer Care Executive Interview Questions and Answers
BT Group Customer Care Executive Interview Experiences
2 interviews found
Deepak Sharma
(1 Question)
- Q1. What's your daily routine
Selected
I applied via Recruitment Consulltant and was interviewed before Mar 2023. There were 3 interview rounds.
Logical reasoning maths and grammar. Moderate questions
You have to take mock call/chat as per your process.
(1 Question)
- Q1. An Ops manager will take your interview . Going to be a tough one
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I applied via Naukri.com and was interviewed before Feb 2023. There was 1 interview round.
(1 Question)
- Q1. Asked about previous job
I applied via Walk-in
(1 Question)
- Q1. Denail management Medical billing
Interview Preparation Tips
(1 Question)
- Q1. Why are the perfect fit for the role
Non Voice Customer Care Executive Interview Questions & Answers
Optum
Anonymous
posted on 3 Feb 2024
(1 Question)
- Q1. Why do you want to join in this company
Selected
I applied via Walk-in and was interviewed before May 2023. There was 1 interview round.
(2 Questions)
- Q1. Listen to the recording and answer the questions
- Q2. Why customer services
- Ans.
Customer service is essential for building strong relationships with customers and ensuring their satisfaction.
Customer service helps to build trust and loyalty with customers
It allows for effective problem-solving and conflict resolution
Good customer service can lead to repeat business and positive word-of-mouth referrals
Interview Preparation Tips
Non Voice Customer Care Executive Interview Questions & Answers
Wells Fargo
Anonymous
posted on 2 Feb 2022
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Schneider Electric
Anonymous
posted on 19 Dec 2020
I applied via Naukri.com and was interviewed before Dec 2019. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. About myself
- Q2. Past experience
- Q3. Technical questions
- Q4. Expecations
Interview Preparation Tips
Be assertive.
Be clear about your expecations so that both the parties can know what they are getting.
Interview Questionnaire
1 Question
- Q1. What do you see urself in the next 5 years?
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BT Group Customer Care Executive Reviews and Ratings
based on 12 reviews
Rating in categories
|
Associate
341
salaries
|  ₹1.5 L/yr - ₹7 L/yr |
|
Associate Engineer
276
salaries
| ₹2.8 L/yr - ₹8 L/yr |
|
Financial Analyst
267
salaries
| ₹6.6 L/yr - ₹23 L/yr |
|
Project Manager
236
salaries
| ₹7.4 L/yr - ₹26.6 L/yr |
|
Network Engineer
217
salaries
| ₹2.7 L/yr - ₹9 L/yr |
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