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Vodafone Idea

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4.1

based on 15.4k Reviews

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Vodafone Idea Customer Care Executive Reviews

Updated 23 Feb, 2025

Overall Rating

3.8/5

based on 296 reviews

Rating distribution

149 (50.3%)

76 (25.7%)

32 (10.8%)

13 (4.4%)

26 (8.8%)

Category Ratings

4.1

Skill development

4.0

Salary

3.8

Work-life balance

3.7

Company culture

3.7

Job security

3.6

Work satisfaction

3.2

Promotions

What employees say about Vodafone Idea?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

82% employees reported

Monday to Saturday

74% employees reported

Flexible timing

42% employees reported

No travel

50% employees reported

View more detailed insights

Gender based rating

3.9

Rated by Women

102 reviews

3.7

Rated by Men

157 reviews

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Top trending discussions

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Career Advice

a consultant

Hi Everyone, I need your advice on selecting the right company. My top priorities are work-life balance and job security. Below are the offers I have: Capgemini – 24 LPA (21.5 LPA Fixed + ... read more

9 participants . poll closed

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People also ask about Vodafone Idea's Customer Care Executives

Is Vodafone Idea a good place to work for Customer Care Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 296 employee reviews, it's clear that most customer care executives have an average experience working at Vodafone Idea. Skill development holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about skill development and career growth on AmbitionBox.

Does Vodafone Idea pay their Customer Care Executives well?

According to AmbitionBox reviews, Vodafone Idea customer care executives rate their salary and benefits at 4.0 out of 5, based on 296 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Vodafone Idea is generally seen as a place that values and rewards its workforce fairly. You can know more about Vodafone Idea's customer care executives salaries here and to read reviews specifically about salary and benefits at Vodafone Idea for customer care executives, click here .

How is the work culture at Vodafone Idea for Customer Care Executives?

Work culture at Vodafone Idea for customer care executives is rated 3.7 out of 5 by 296 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Vodafone Idea for customer care executives, click here .

How is the job security at Vodafone Idea for Customer Care Executives?

Based on 296 reviews on AmbitionBox, Vodafone Idea's customer care executives rate job security at 3.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Vodafone Idea. To read reviews about job security at Vodafone Idea for customer care executives, click here .

Is work from home available to Customer Care Executives at Vodafone Idea?

According to AmbitionBox, 9% of Vodafone Idea's customer care executives work from home permanently, 82% work from the office, and 9% follow a hybrid model, based on 11 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 296 Vodafone Idea reviews submitted by Vodafone Idea employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Vodafone Idea is the right company for you. 74% of employees...Read more