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4.1

based on 14.9k Reviews

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Vodafone Idea Customer Care Executive Reviews

based on 290 reviews
Updated 25 Nov, 2024

Overall Rating

3.8/5
How AmbitionBox ratings work?

Category Ratings

4.1

Skill development

4.0

Salary & Benefits

3.8

Job Security

3.8

Company culture

3.7

Work-Life balance

3.6

Work Satisfaction

3.3

Promotions/Appraisal

Top Mentions in Vodafone Idea Customer Care Executive Reviews

290 reviews found

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People also ask about Vodafone Idea's Customer Care Executives

Is Vodafone Idea a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 290 employee reviews, it's clear that most customer care executives have an average experience working at Vodafone Idea. Skill development holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about skill development and career growth on AmbitionBox.
Does Vodafone Idea pay their Customer Care Executives well?
According to AmbitionBox reviews, Vodafone Idea customer care executives rate their salary and benefits at 4.0 out of 5, based on 290 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Vodafone Idea is generally seen as a place that values and rewards its workforce fairly. You can know more about Vodafone Idea's customer care executives salaries here and to read reviews specifically about salary and benefits at Vodafone Idea for customer care executives, click here.
How is the work culture at Vodafone Idea for Customer Care Executives?
Work culture at Vodafone Idea for customer care executives is rated 3.8 out of 5 by 290 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Vodafone Idea for customer care executives, click here.
How is the job security at Vodafone Idea for Customer Care Executives?
Based on 290 reviews on AmbitionBox, Vodafone Idea's customer care executives rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Vodafone Idea for customer care executives, click here.

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Gender Based Ratings for Vodafone Idea Customer Care Executive

based on 253 reviews
4.0
Rated by 98 Women

Rated 4.5 for Salary & Benefits and 4.2 for Skill Development

women
3.7
Rated by 155 Men

Rated 4.0 for Skill Development and 3.8 for Salary & Benefits

men

Working Days for Vodafone Idea Customer Care Executive

based on 290 reviews
Monday to Saturday
74%
Rotational Shift
14%
Monday to Friday
7%
Alternate Saturday off
3%
Other
2%

Work Timings for Vodafone Idea Customer Care Executive

based on 290 reviews
Flexible timing
Strict (10am - 7pm)
Strict (9.30am - 7pm)
41%
10%
8%
41% employees reported other strict timings

Shift Timings for Vodafone Idea Customer Care Executive

based on 290 reviews
Day shift
100%

Business Travel for Vodafone Idea Customer Care Executive

based on 290 reviews
No travel
50%
Within city
45%
Within country
3%
International travel
1%
Within the city
1%
Vodafone Idea Customer Care Executive Salary
based on 572 salaries
₹0.8 L/yr - ₹5.5 L/yr
11% more than the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
6 total responses
freemeal
Free meal
2 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
12 total responses
+4 more benefits
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