Vodafone Idea is rated
3.8 out of 5 stars on
AmbitionBox, based on 290 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Vodafone Idea is rated
3.8 out of 5 stars on
AmbitionBox, based on 290 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Vodafone Idea Customer Care Executive Reviews
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290 reviews found
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Popular
Customer Care Executive in
New Delhi
Retail Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 28 Feb 2018
Likes
Company environment is good no doubt time to time salary transferd in bank......in this company not working like a team that is work individual it's comptitor to other retail store
Dislikes
Every month added sales target there total 15 product sold there per day 5easc means 5*15 product u have to sold there total 75product sales every time audit and if u defaulter in any kpi then meet with seniors and they gave warning letter + all incentive deduct for a month that is most important for employees and walk in and customer issues so many comes there every time rush in store and store timing 12hrs working many times...Read More
Work Details
No time for employees there
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Moradabad
Retail Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 25 Jan 2019
Likes
I love the company Absolute safety rules and highquality standards which is a very important part of vodafone.I love the fact that i am a part of this company.
Dislikes
work pressure is very high.i have to work non stop till the end in a day.
Work Details
my work is front line customer care service and its some time very challenging when a agreciv customer sitting infront of your.☺
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Bareilly
My Idea point Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 10 Dec 2019
Likes
I like in idea company only my one manager who support me everytime who is Mr.Nitin Tomar and he is the best RSM In idea and seriously he support every person in the team, he is never talk rudely and without the support we can't work properly
Dislikes
Some policy
Work Details
Sales and service
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Ahmedabad
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 May 2018
Likes
Worse experience
Dislikes
Career growth, politics
Work Details
Boring
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Sadulshahar
Production & Manufacturing Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 19 Apr 2022
Likes
Work pressure is high
Dislikes
Target
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Varanasi
Retail Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 03 Sep 2018
Likes
Vodafone being a reputed is good to work as a fresher as their training sessions are awsome it offers both off the job as well as on the job training. Complete knowledge pack and full of friendly environment their is full job security although there is a huge top pressure but there is full support from top management and collegues
Dislikes
Compensation and other benifit are decent but growth is very very slow.. no inner major innovation can build and one has to deal with lot of politics.. one has to work for sundays even with no extra payments or other benefits
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
New Delhi
Retail Store Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 12 Feb 2019
Likes
Company environment is like grocery store
Dislikes
No clarity on working policy
Work Details
Hectic and no work
Work days: Monday to Saturday
(Strict Timings)
Customer Care Executive in
Bharuch
Sales Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 05 Nov 2019
Likes
Only the salary will come on time..the more you do hard work the more you earn.....Time fix for come and for back there is no time..sometimes you have to go @12mid night in month ends
Dislikes
Only work load..nothing else
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Jind
Top Management Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 16 Mar 2019
Likes
Well and good atmosphere
Dislikes
No words for dislike
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Surat
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 May 2022
Likes
Realy Vodafone pvt ltd best for job
Dislikes
Nothing
Work Details
4 year
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Ahmedabad
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Feb 2019
Likes
Yes ,I like
Dislikes
Good
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Vodafone Idea's Customer Care Executives
Is Vodafone Idea a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 290 employee reviews, it's clear that most customer care executives have an average experience working at Vodafone Idea. Skill development holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about skill development and career growth on AmbitionBox.
Does Vodafone Idea pay their Customer Care Executives well?
According to AmbitionBox reviews, Vodafone Idea customer care executives rate their salary and benefits at 4.0 out of 5, based on 290 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Vodafone Idea is generally seen as a place that values and rewards its workforce fairly. You can know more about Vodafone Idea's customer care executives salaries here and to read reviews specifically about salary and benefits at Vodafone Idea for customer care executives, click here.
How is the work culture at Vodafone Idea for Customer Care Executives?
Work culture at Vodafone Idea for customer care executives is rated 3.8 out of 5 by 290 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Vodafone Idea for customer care executives, click here.
How is the job security at Vodafone Idea for Customer Care Executives?
Based on 290 reviews on AmbitionBox, Vodafone Idea's customer care executives rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Vodafone Idea for customer care executives, click here.
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