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Engaged Employer

Vodafone Idea

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4.1

based on 15.4k Reviews

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Vodafone Idea Customer Care Executive Kolkata Reviews

Updated 21 Aug, 2019

Overall Rating

4.4/5

based on 6 reviews

Rating distribution

3 (50.0%)

2 (33.3%)

0 (0%)

1 (16.7%)

0 (0%)

Category Ratings

4.3

Skill development

4.1

Company culture

4.0

Salary

3.6

Job security

3.6

Work satisfaction

3.3

Promotions

3.1

Work-life balance

What employees say about Vodafone Idea?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

100% employees reported

Flexible timing

25% employees reported

No travel

75% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

1 reviews

4.4

Rated by Men

3 reviews

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6 reviews found

Sort by: Popular

Customer Care Executive in Kolkata

Administration Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 12 Jul 2018

Likes

Colleagues are very helpful store environment is good

Salary - Good

Dislikes

Job security is not at all present. Termination is going on high numbers

Job security - Poor
Work-life balance - Bad

Work Details

It's a monotonous job at times boring & in current scenario job is not safe here

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Kolkata

Employee Relations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 21 Aug 2019

Likes

Vodafone is very good company. .. . Im working here more than 3years . My experience is very good here. Its helps you to improve your personality.

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing till now

Customer Care Executive in Kolkata

Retail Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 09 Apr 2018

Likes

Good

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

Customer Care Executive in Kolkata

Administration Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 02 Apr 2018

Likes

Timely payment of salary

Salary - Good
Skill development - Excellent

Dislikes

Working culture

Promotions - Bad

Work Details

Customer Service and sales

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

Incentive on different parameters

Customer Care Executive in Kolkata

Credit and collection Department

2.0

Overall Rating

2.0

Category Ratings

Salary

1.0

Skill development

Job security

Promotions

Work satisfaction

Company culture

1.0

Work-life balance

posted on 08 Aug 2017

Likes

So many peoples worked there. I used to get motivated. And of course I have learned how a international company works and many more.

Dislikes

First is time problem. Company said my duty time is 9 hours but in real time was 10-11hours. No extra salary for extra time. I could not get any extra benefit from there.

Skill development - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

Nothing

Customer Care Executive in Kolkata

Nadia Division Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 25 Nov 2018

Likes

Payment timing

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Lack co-operation of immediate seniors

Work Details

Sales and service of vodafone prepaid and postpaid sim.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Career Advice

a procurement specialist

Am I on right path?

Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks. My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K. With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes. Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?

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Vodafone Idea Kolkata Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Vodafone Idea reviews submitted by Vodafone Idea employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Vodafone Idea is the right company for you. 100% of employees ...Read more