Vodafone Idea is rated
3.8 out of 5 stars on
AmbitionBox, based on 290 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Vodafone Idea is rated
3.8 out of 5 stars on
AmbitionBox, based on 290 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Vodafone Idea Customer Care Executive Reviews
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290 reviews found
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Popular
Customer Care Executive in
Madhyamgram
Full Time
·
Cce Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 20 May 2022
Likes
Good company
Dislikes
I am not dislike this company... company management are not good
Work Details
Good
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Bareilly
HR Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 03 Jun 2022
Likes
Friendly environment , attractive salary + supportive nature of business , many rewards here ,have great experience at vodafone idea ..love u vodafone idea
Dislikes
Nothing else
Work Details
Work policy:
7 days working
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
I think this is a right place for job seekers because the working inviroment nd helpful coleages is much more to our carrier devlopment.
Work Details
5yrs
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Indore
Smraddhi Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 20 Apr 2022
Likes
Vodafone Idea is best i think but you are providing those BPO to provide service to the customer those BPO are not properly manager not good salary not good envorment
Dislikes
Again say company is good Your party of a company is not well managed try to fix in a good manner
Work Details
Worsted
Work timings: Strict Timings
Customer Care Executive in
New Delhi
Full Time
·
Retail Store Operations Department
5.0
posted on 09 Aug 2024
Overall Rating
Customer Care Executive in
Kota
Full Time
·
Customer Success Department
3.0
posted on 07 Apr 2024
Overall Rating
Customer Care Executive in
Raipur
Engineering & Manufacturing Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 22 Apr 2021
Likes
Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.
Dislikes
There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. On the job training is not given to new joinees
Work Details
The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job that helped me get a taste of different roles within the same team.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
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Vodafone Idea.
Pathatic management system, if someone want to friedout then this is the wonderful place to work.
Dislikes
Service is to much pathatic management
Work Details
Work timings: Strict Timings
Customer Care Executive in
In kanpur
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 26 Apr 2022
Likes
Customer care executive
Dislikes
Nothing
Work Details
Good
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Faridabad
Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Apr 2021
Likes
Just nothing , trust me guys.
Dislikes
Worst company and environment I've ever been in. Intentionally involves in customer's dissatisfaction, provide's every kind of torture that they can to the customers as well as to the team, the only that they care about is how they can extract money from the customers even if it means using wrong ways. Wish I was never there at all.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Jodhpur
Retail Store Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 09 May 2022
Likes
Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Goa
vasco da gama Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 10 Jan 2022
Likes
work presser is there no increment . salary issues no incentive
Dislikes
work presser
Work Details
work is good but network issue is very high
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Thane
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 11 May 2021
Likes
Good work environment and culture
Customer Care Executive in
Lucknow
Enterprise & B2B Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 May 2022
Likes
Loved the time working with company
Dislikes
Better atmosphere
Customer Care Executive in
Cars24
Service Delivery Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 08 May 2021
Likes
Salary on time
Dislikes
Atmosphere support 0 parcel tea too much non criminal upgrade post atmosphere is very worst no support only want sale if you do sale postpaid connection if you are wrong even you are right for company you are seller my reason for left my manager kawaljeetji and harneet new employees both are very worst people that's why I am
Customer Care Executive in
Model town jalandhar
Customer care executive Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 02 Mar 2022
Likes
Salary and incentives are good
Dislikes
So much of work load
Work Details
I don't like it
Work days: Alternate Saturday off
Work related travel:This is a desk job.
Customer Care Executive in
South Goa
Flight & Airport Operations Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 20 Apr 2021
Likes
The training’s are well organised for executives for knowledge development of the systems. Higher authorities are very supportive. Colleagues are very much coordinating and helpful. Salary and incentives are satisfactory.
Dislikes
The job timings are not not relevant. Career growth is slow.
Work Details
Right now I’m not a part of Vodafone Idea Ltd
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Amritsar
Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Sep 2022
Likes
nothing
Dislikes
very bad not good
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Prayagraj / Allahabad
Sales & Service Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 07 May 2021
Likes
Work environment and company's policy towards the workers regarding proper training and skill development
Dislikes
Growth opportunities are not quite frequent
Work Details
It's been a great experience working in Vodafone Idea Limited learned quite different things during the job from customer interaction to system based work the training provided here is excellent
People also ask about Vodafone Idea's Customer Care Executives
Is Vodafone Idea a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 290 employee reviews, it's clear that most customer care executives have an average experience working at Vodafone Idea. Skill development holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about skill development and career growth on AmbitionBox.
Does Vodafone Idea pay their Customer Care Executives well?
According to AmbitionBox reviews, Vodafone Idea customer care executives rate their salary and benefits at 4.0 out of 5, based on 290 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Vodafone Idea is generally seen as a place that values and rewards its workforce fairly. You can know more about Vodafone Idea's customer care executives salaries here and to read reviews specifically about salary and benefits at Vodafone Idea for customer care executives, click here.
How is the work culture at Vodafone Idea for Customer Care Executives?
Work culture at Vodafone Idea for customer care executives is rated 3.8 out of 5 by 290 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Vodafone Idea for customer care executives, click here.
How is the job security at Vodafone Idea for Customer Care Executives?
Based on 290 reviews on AmbitionBox, Vodafone Idea's customer care executives rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Vodafone Idea for customer care executives, click here.
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