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4.1

based on 14.9k Reviews

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Vodafone Idea Customer Service Executive Reviews

based on 251 reviews
Updated 3 Dec, 2024

Overall Rating

3.8/5
How AmbitionBox ratings work?

Category Ratings

3.8

Skill development

3.7

Salary & Benefits

3.6

Work Satisfaction

3.6

Company culture

3.5

Work-Life balance

3.5

Job Security

3.2

Promotions/Appraisal

Top Mentions in Vodafone Idea Customer Service Executive Reviews

251 reviews found

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People also ask about Vodafone Idea's Customer Service Executives

Is Vodafone Idea a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 251 employee reviews, it's clear that most customer service executives have an average experience working at Vodafone Idea. Skill development holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about skill development and career growth on AmbitionBox.
Does Vodafone Idea pay their Customer Service Executives well?
According to AmbitionBox reviews, Vodafone Idea customer service executives rate their salary and benefits at 3.7 out of 5, based on 251 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Vodafone Idea's customer service executives salaries here and to read reviews specifically about salary and benefits at Vodafone Idea for customer service executives, click here.
How is the work culture at Vodafone Idea for Customer Service Executives?
Work culture at Vodafone Idea for customer service executives is rated 3.6 out of 5 by 251 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Vodafone Idea for customer service executives, click here.
How is the job security at Vodafone Idea for Customer Service Executives?
Based on 251 reviews on AmbitionBox, Vodafone Idea's customer service executives rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Vodafone Idea for customer service executives, click here.

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Gender Based Ratings for Vodafone Idea Customer Service Executive

based on 226 reviews
4.3
Rated by 94 Women

Rated 4.3 for Skill Development and 4.2 for Work Satisfaction

women
3.4
Rated by 132 Men

Rated 3.3 for Skill Development and 3.3 for Salary & Benefits

men

Working Days for Vodafone Idea Customer Service Executive

based on 251 reviews
Monday to Saturday
71%
Rotational Shift
13%
Monday to Friday
13%
Other
2%
Alternate Saturday off
1%

Work Timings for Vodafone Idea Customer Service Executive

based on 251 reviews
Flexible timing
Strict (9.30am - 7.30pm)
Strict (10am - 7pm)
41%
8%
8%
43% employees reported other strict timings

Shift Timings for Vodafone Idea Customer Service Executive

based on 251 reviews
Day shift
100%

Business Travel for Vodafone Idea Customer Service Executive

based on 251 reviews
Within city
48%
No travel
46%
Within country
5%
International travel
1%
Vodafone Idea Customer Service Executive Salary
based on 424 salaries
₹1.1 L/yr - ₹6 L/yr
At par with the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
5 total responses
healthCheckup
Annual health checkup
1 total response
freemeal
Free meal
1 total response
joining
Joining bonus
1 total response
+26 more benefits
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