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based on 15.4k Reviews

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Vodafone Idea Customer Service Executive Reviews

Updated 6 Feb, 2025
Overall Rating
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3.9/5
based on 256 reviews

Rating distribution

Category Ratings

3.8

Company culture

3.8

Salary

3.8

Skill development

3.8

Work satisfaction

3.7

Job security

3.6

Work-life balance

3.3

Promotions

What employees say about Vodafone Idea?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

64% employees reported

Monday to Saturday

Monday to Saturday

70% employees reported

Flexible timing

Flexible timing

41% employees reported

Within city

Within city

48% employees reported

View more detailed insights

Gender based rating

4.4
female

Rated by Women

96 reviews

3.6
male

Rated by Men

135 reviews

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Top Mentions in Vodafone Idea Customer Service Executive Reviews
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256 reviews found

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Read Vodafone Idea Customer Service Executive Reviews based on locations

3.5
 Mumbai

 (29)

3.6
 Ahmedabad

 (19)

4.4
 Hyderabad / Secunderabad

 (12)

4.1
 Thane

 (8)

4.8
 Bangalore / Bengaluru

 (8)

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People also ask about Vodafone Idea's Customer Service Executives

Is Vodafone Idea a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 256 employee reviews, it's clear that most customer service executives have an average experience working at Vodafone Idea. Company culture holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about company culture and career growth on AmbitionBox.
Does Vodafone Idea pay their Customer Service Executives well?
According to AmbitionBox reviews, Vodafone Idea customer service executives rate their salary and benefits at 3.8 out of 5, based on 256 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Vodafone Idea's customer service executives salaries here and to read reviews specifically about salary and benefits at Vodafone Idea for customer service executives, click here .
How is the work culture at Vodafone Idea for Customer Service Executives?
Work culture at Vodafone Idea for customer service executives is rated 3.8 out of 5 by 256 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Vodafone Idea for customer service executives, click here .
How is the job security at Vodafone Idea for Customer Service Executives?
Based on 256 reviews on AmbitionBox, Vodafone Idea's customer service executives rate job security at 3.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Vodafone Idea. To read reviews about job security at Vodafone Idea for customer service executives, click here .
Is work from home available to Customer Service Executives at Vodafone Idea?
According to AmbitionBox, 9% of Vodafone Idea's customer service executives work from home permanently, 64% work from the office, and 27% follow a hybrid model, based on 11 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 256 Vodafone Idea reviews submitted by Vodafone Idea employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Vodafone Idea is the right company for you. 70% of employees... reported the working days at Vodafone Idea as Monday to Saturday. 59% employees reported the work timings at Vodafone Idea as Strict timing. Read more

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Vodafone Idea Office Photos
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Vodafone Idea Customer Service Executive Salary
based on 406 salaries
₹1 L/yr - ₹5 L/yr
6% less than the average Customer Service Executive Salary in India
View more details
Employee Benefits for Vodafone Idea Customer Service Executive
cab
Office cab/shuttle
5 total responses
healthCheckup
Annual health checkup
1 total response
freemeal
Free meal
1 total response
joining
Joining bonus
1 total response
+26 more benefits
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