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Engaged Employer

Vodafone Idea

Compare

4.1

based on 15.4k Reviews

Video summary

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Vodafone Idea Customer Service Executive Thane Reviews

Updated 1 Dec, 2024

Overall Rating

4.1/5

based on 8 reviews

Rating distribution

5 (62.5%)

3 (37.5%)

0 (0%)

Category Ratings

4.9

Salary

4.1

Work-life balance

4.1

Work satisfaction

4.0

Promotions

3.2

Company culture

3.2

Skill development

3.1

Job security

What employees say about Vodafone Idea?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

43% employees reported

Flexible timing

43% employees reported

No travel

67% employees reported

View more detailed insights

Gender based rating

4.1

Rated by Women

3 reviews

4.8

Rated by Men

4 reviews

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8 reviews found

Sort by: Popular

Customer Service Executive in Thane

Full Time

Retail Store Operations Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 01 Dec 2024

Likes

Yes as of now

Salary - Excellent
Promotions - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Not bad good place for temporary work

Customer Service Executive in Thane

CSR & Sustainability Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 02 Apr 2019

Likes

Good company and also there is no any salary regarding issue but manager are not supportable

Salary - Good
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Nice journey with vodafone but there is no any increments or appraisal past 2 year and career growth

Work Details

Exciting

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Thane

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Jul 2019

Likes

Excellent experience

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Thane

Front office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Dec 2019

Likes

Career growth

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Executive in Thane

Security Officer Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 05 Nov 2018

Likes

Good company

Salary - Good
Skill development - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Strict Timings)

Customer Service Executive in Thane

Customer service Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 02 Jun 2018

Likes

There was a lot of learning and skill development as I learnt a new thing every single day. I love the fact that I was a part of such a culturally diverse team which helped me achieve what I wanted.

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

I disliked the job timing as some times my job location changed I reached home late. And there is no traveling compensation given to the service executive employees.

Work-life balance - Poor

Work Details

Work was challenging as I had to look after whole store and achieve my targets as well as manage day to day audits.

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Service Executive in Thane

Sales and service executive Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 May 2021

Likes

Every day was new and interesting. Daily conversation with different people was very enthusiastic. I learnt being kind and attentive to customers and be able to resolve the queries giving good service.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Daily targets become difficult to accomplish

Work Details

Challenging and rewarding

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Vodafone Idea.

Customer Service Executive in Thane

Retail Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

2.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 02 Nov 2018

Likes

Team power

Salary - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Sales target

Skill development - Poor

Work Details

Excited.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Return to all reviews

Top trending discussions

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Career Advice

a consultant

Hi Everyone, I need your advice on selecting the right company. My top priorities are work-life balance and job security. Below are the offers I have: Capgemini – 24 LPA (21.5 LPA Fixed + 2 LPA Variable) Happiest Minds – 22.5 LPA (Fixed) Experience: 8 Years

Which one to choose

Capgemini

Happiest mind

9 participants . poll closed

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Vodafone Idea Customer Service Executive Reviews by Locations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 Vodafone Idea reviews submitted by Vodafone Idea employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Vodafone Idea is the right company for you. 43% of employees r...Read more