Vodafone Idea Customer Service ExecutiveMumbai Reviews
based on 28 reviews
Updated 28 Jul, 2024
Overall Rating
3.5/5
How AmbitionBox ratings work?
Category Ratings
3.9
Work Satisfaction
3.7
Skill development
3.5
Company culture
3.3
Salary & Benefits
3.2
Job Security
3.2
Work-Life balance
2.9
Promotions/Appraisal
Vodafone Idea is rated
3.5 out of 5 stars on
AmbitionBox, based on 28 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Vodafone Idea is rated
3.5 out of 5 stars on
AmbitionBox, based on 28 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
28 reviews found
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Popular
Customer Service Executive in
Mumbai
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 28 Jul 2024
Likes
Only salary was on time is the best part
Dislikes
Nothing
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Mumbai
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 01 Feb 2024
Likes
Environment
Dislikes
Pressure from the tl
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
The think was they are not asking anything from the cro if manager is say it's they not ask atleast on time from the cro that what actually issue
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Mumbai
Recruitment & Talent Acquisition Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Apr 2022
Likes
Best working culture
Dislikes
They can improve in increments
Work Details
Good
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Mumbai
Operation Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Jun 2022
Likes
You get the salary on time
Dislikes
Sales presure
Work Details
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Flight & Airport Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 22 Oct 2019
Likes
NA
Dislikes
NA
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Customer Service Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 14 Apr 2021
Likes
Not happy
Customer Service Executive in
Mumbai
Accounting & Taxation Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 06 Dec 2019
Likes
Lots things came into picture to learn but terribly handled at store cutting break time giving too much stress lots of targets .. No time to rest at all too much to handle as mostly cut down of staff as well back office work like crs n all need to done by front by extending shift without addition benefits
Dislikes
Mentioned above
Work Details
Store associate attenting customer doing sales target mva, shield, broadband, play n aalo some more target
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Retail Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 31 Aug 2020
Likes
Teammates are supportive..
Dislikes
Job security poor
Work Details
Work timings: Flexible Timings
Customer Service Executive in
Mumbai
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Dec 2019
Likes
Everything was OK for me in Vodafone we have a career growth but its slow growth work environment is also fine.
Dislikes
Sometime there is much pressurised otherwise everything is OK.
Work Details
As an employe I have to handle the customer query. And doing counter sale.
Work timings: Strict Timings
Customer Service Executive in
Mumbai
Customer service executive Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Nov 2019
Likes
Good
Dislikes
Good
Work Details
Good
Work days: Monday to Saturday
(Strict Timings)
Customer Service Executive in
Mumbai
CRE Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 29 Sep 2019
Likes
My team mates of sakivihar store are excellent and manager awais darbar is outstanding
Dislikes
They need only postpaid sales there is competitor jio who is providing good offers in prepaid and managers of Vodafone they are harrasing to executives for sale.they don't care about CRE's
Work Details
Work timings: Strict Timings
Customer Service Executive in
Mumbai
Enterprise & B2B Sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 23 Apr 2019
Likes
The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable. Quick and early promotion if you have talent
Dislikes
Quick and early promotion if you have talent
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.