Vodafone Idea is rated
3.8 out of 5 stars on
AmbitionBox, based on 251 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Vodafone Idea is rated
3.8 out of 5 stars on
AmbitionBox, based on 251 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Vodafone Idea Customer Service Executive Reviews
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251 reviews found
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Popular
Customer Service Executive in
Lucknow
Retail Store Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Aug 2019
Likes
It is satifactioned to work with the Vodafone as well as career opportunity and job safety .
Dislikes
It's all about growth there is no growth policy.
Work Details
Not much Good not bad all is manageable.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
Tolichowki Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 27 Feb 2020
Likes
Teammates,job security,work environment
Dislikes
Work pressure is very high,no salary growth.
Work Details
Overall good
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Its a fantastic place to grow our future to improove our personality and also a very brights future i found any place like vodafone
Dislikes
Hight work pressure sometimes..
Work Details
I was working there as a customer representative executive
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employee Benefits
The best policy is HSW Which is healt safety and wellbeing
Customer Service Executive in
Hyderabad / Secunderabad
Salse Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 04 Feb 2019
Likes
Managers are not good in some stores and they don't have manners for example Sr Nagar CRS Manager no manners to her and Ameerpet CRS manager don't know how to handle customers And he is store manager and shivam road CRS store manager she is the person who can solve any queary any issues of customers she is the best manager
Dislikes
Waste managers in 2 CRS Stores Sr Nagar CRS And. Ameerpet CRS
Work Details
I waste my time
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employee Benefits
Nothing is provided
Customer Service Executive in
Ahmedabad
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Oct 2019
Likes
Salary is good nothing else. There is on politics in the company
Dislikes
There is only politics in company
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Customer service executive Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Nov 2019
Likes
Good
Dislikes
Good
Work Details
Good
Work days: Monday to Saturday
(Strict Timings)
Customer Service Executive in
Ahmedabad
BPO...indbound Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 12 Jul 2019
Likes
I proud on company.. because Vodafone is a multinational company. I like it's working mathod nd working hours schedule...
Dislikes
No opportunity for future growth
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
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Vodafone Idea.
Customer Service Executive in
Thane
CSR & Sustainability Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 02 Apr 2019
Likes
Good company and also there is no any salary regarding issue but manager are not supportable
Dislikes
Nice journey with vodafone but there is no any increments or appraisal past 2 year and career growth
This company is provided really good and handsome salary like that. I am really happy to join Vodafone because have seen job security and growth also. Good environment and handsome incentive. All the employee and teammates very supportive.
Dislikes
Vodafone is the word number one company compared to since experience idea cellular limited.manager always with u every situation and work also. That's the reason join Vodafone.
Work Details
It's will be very great experience in Vodafone I like it
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 01 Apr 2019
Likes
Happy, and thanks to my colleagues who always support me , i Love to work with Vodafone thank you .
Customer Service Executive in
Vellore
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 10 Dec 2018
Likes
Working with Vodafone its great opportunity to me and its safe and secure, twice time appraisal beacuse of my attitude & hard work ,also i like the employee rehire policy here.
Dislikes
The work pressure is very high, sometimes I attend the customer calls in the evening and late night also.
Work Details
Work days: Monday to Saturday
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Mumbai
CRE Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 29 Sep 2019
Likes
My team mates of sakivihar store are excellent and manager awais darbar is outstanding
Dislikes
They need only postpaid sales there is competitor jio who is providing good offers in prepaid and managers of Vodafone they are harrasing to executives for sale.they don't care about CRE's
Work Details
Work timings: Strict Timings
Customer Service Executive
UAT Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Sep 2019
Likes
Culture and All seniors behavior with US
Dislikes
Work time
Work Details
Postpaid plans & Network regarding Testing.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Thane
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Jul 2019
Likes
Excellent experience
Dislikes
Na
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Jammu
Customer services Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 30 Jan 2020
Likes
Culture is one of the best in voda
Dislikes
Merger
Work Details
Work timings: Flexible Timings
Customer Service Executive
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 03 Oct 2019
Likes
safety rules
Dislikes
Salary not good like target & presure
Customer Service Executive in
Bhubaneswar
Patia Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Jun 2022
Likes
Work life balance
Customer Service Executive in
jandiala
Sales & Service Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 13 Oct 2020
Likes
Yes but not in target base enjoy and full freedom job
Dislikes
target target target
Work Details
disturbing
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employee Benefits
nothing
Customer Service Executive
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Apr 2020
Likes
Nothing at all
Dislikes
Wrong commitment about CTC
Work Details
Terrible
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Enterprise & B2B Sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 23 Apr 2019
Likes
The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable. Quick and early promotion if you have talent
Dislikes
Quick and early promotion if you have talent
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Vodafone Idea's Customer Service Executives
Is Vodafone Idea a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 251 employee reviews, it's clear that most customer service executives have an average experience working at Vodafone Idea. Skill development holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about skill development and career growth on AmbitionBox.
Does Vodafone Idea pay their Customer Service Executives well?
According to AmbitionBox reviews, Vodafone Idea customer service executives rate their salary and benefits at 3.7 out of 5, based on 251 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Vodafone Idea's customer service executives salaries here and to read reviews specifically about salary and benefits at Vodafone Idea for customer service executives, click here.
How is the work culture at Vodafone Idea for Customer Service Executives?
Work culture at Vodafone Idea for customer service executives is rated 3.6 out of 5 by 251 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Vodafone Idea for customer service executives, click here.
How is the job security at Vodafone Idea for Customer Service Executives?
Based on 251 reviews on AmbitionBox, Vodafone Idea's customer service executives rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Vodafone Idea for customer service executives, click here.
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