Vodafone Idea is rated
3.8 out of 5 stars on
AmbitionBox, based on 31 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Vodafone Idea is rated
3.8 out of 5 stars on
AmbitionBox, based on 31 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Vodafone Idea Customer Service Executive Reviews
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31 reviews found
for
"salary"
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Customer Service Executive in
Faridabad
Full Time
·
Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 06 Nov 2024
Likes
Only salary on time
Dislikes
Culture is not good manager always talk about sales and in name of service there is nothing and by doing such kind of efforts they no encourage there employees and name of incentive there is nothing
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Retail Store Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Aug 2024
Likes
On time salary
Dislikes
Sales pleasure target
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 28 Jul 2024
Likes
Only salary was on time is the best part
Dislikes
Nothing
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Kolkata
Full Time
·
Retail Store Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 01 Sep 2023
Likes
Only think is timely salary as well as in general no layoff
Dislikes
First no carrier growth and timing
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Navi Mumbai
Full Time
·
Customer service executive Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 May 2022
Likes
Good work.teammates are supportive and the management is transparent. company is good they give good salary hike and bonus everyyear
Dislikes
Growth is slow
Work Details
The job is quite interesting.i learn everything one the job.i got a chance to wear multiple hats and that helped. Many things are there in Vodafone
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
New Delhi
Full Time
·
Retail Store Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 24 Mar 2023
Likes
Salary always on time
Dislikes
No
Customer Service Executive in
Kolkata
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Apr 2023
Likes
Nothing to be liked
Dislikes
Work pressure
Salary
Monotonous job
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
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Vodafone Idea.
Customer Service Executive in
Kolkata
Contractual
·
Retail & B2C Sales Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 25 Jun 2023
Likes
Gives salary on correct time
Dislikes
They Don't give promotion and work life balance is very bad. Tremendous sales pressure.
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
You will get your salary on time
You can complaint upper level of you are being torcher. By the manager. Action will be taken. But then you will no be able to work in store😆
Dislikes
I have worked here for two years. I left my job for below reason.
I will not recommend to do job in VI untill you have no option for any other job.
You will be forced to sim sale. If customer nis comming for sim replacement they give them postpaid number. If you need leave then you will be asked to do 4-5 sale. Then you will be ableto take leave. ViI don't care their employees they just want sale and sale. No corporate party no tour no enjoyment for employees...Read More
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Ahmedabad
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Apr 2022
Likes
Its a very good company to work at. The variable plan is a bonus and makes you feel the salary justified. A bit slow in reaching up high in the company, but that's okay as its possible with smart work + hard work which is going to take you places.
Dislikes
Good MNC, people who dislike would only be due to impressions about workload and growth but both could be tackled.
Work Details
Good
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Operation Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Jun 2022
Likes
You get the salary on time
Dislikes
Sales presure
Work Details
Work related travel:This is a desk job.
Customer Service Executive in
Ranchi
Employee Relations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 26 May 2022
Likes
Only my teammates not managers and management.
Dislikes
There was a lot of politics and the management doesn't address our issues,salary was decent but no career grow and too much work pressure,
Work Details
Company helped me get a taste of different roles within my working period.
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Jalna
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 30 Apr 2022
Likes
Good work, Teammates are supportive, company policies are good,
Dislikes
Salary is decent but career growth is slow..
Work Details
I learnt everything on the job
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Operations Support Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Nov 2020
Likes
Working With Tele Communication Is Target Based, Every Month Target Has To Be Reach, For Completing The Target Have To Spend Money From Packet 2-3K
Dislikes
For Every Vodafone Store, Store In Charge Will Be There I Have Seen Many Manger Out Of That Rajkumar Was Good Manger Etc. But Coming To Other Mangers (Ahmad Khan) Was Big Fraud Manger Every Month We Have To Pay Him $ 3K To Complete The Target He Will Do All Fraud Activates With That Money He Will Take The Postpaid Connection To His Family Members And They Will Use Every Month We Have To Pay The Bill Apart From This You Board band Connection To His Family Members And Relatives The Will Use It Again Here We Have To Pay The Amount For Each Connection 1500 To 2000 In A Month Four Connection Is The Target It’s Not For Me For All The Associate It Is Another Business To Earn The Money For Him, Who Has Taken His Interview Don’t Know Telugu Language Don’t Know To Ahmad Khan</mark>...Read More
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Tolichowki Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 27 Feb 2020
Likes
Teammates,job security,work environment
Dislikes
Work pressure is very high,no salary growth.
Work Details
Overall good
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Ahmedabad
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Oct 2019
Likes
Salary is good nothing else. There is on politics in the company
Dislikes
There is only politics in company
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Thane
CSR & Sustainability Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 02 Apr 2019
Likes
Good company and also there is no any salary regarding issue but manager are not supportable
Dislikes
Nice journey with vodafone but there is no any increments or appraisal past 2 year and career growth
Work Details
Exciting
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Ludhiana
Retail Store Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 13 Sep 2018
Likes
This company is provided really good and handsome salary like that. I am really happy to join Vodafone because have seen job security and growth also. Good environment and handsome incentive. All the employee and teammates very supportive.
Dislikes
Vodafone is the word number one company compared to since experience idea cellular limited.manager always with u every situation and work also. That's the reason join Vodafone.
Work Details
It's will be very great experience in Vodafone I like it
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 03 Oct 2019
Likes
safety rules
Dislikes
Salary not good like target & presure
Customer Service Executive
Marketing Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 15 May 2018
Likes
Hi , Vodafone is very good company.. and I worked more then 10 years in this company and I loved the rules and regulations of company.. and I worked under retail and it was awesome support.. last 2 years worked in central office in vodafone in customer support it was wast experience in vodafone Csg team there is no support form reporting manager they do cast support especial ly in my team they don't treat equally.. we should always treat our reporting manager like queen or she will show in our work give pressure and make us leave ... hence I have reported to HR on this it's not only for me it's for all.. we have to play politics... people will not see hard work and leader ship quality in work.. wast experience......Read More
Dislikes
Vodafone HR as to check with executive to check about there reporties.. even we have leaves they put Loss of pay .. wast experience in vodafone Csg team.. I love the company .. from last 3 years company is not seeing executives needs only they see company profit .. Even tho I love the company I love to see people manger as before.. thanks for vodafone for giving me such a good platform .. I love vodafone as a brand ......Read More
Work Details
Good ... I have already explained in previous boxxx
People also ask about Vodafone Idea's Customer Service Executives
Is Vodafone Idea a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 31 employee reviews, it's clear that most customer service executives have an average experience working at Vodafone Idea. Skill development holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about skill development and career growth on AmbitionBox.
Does Vodafone Idea pay their Customer Service Executives well?
According to AmbitionBox reviews, Vodafone Idea customer service executives rate their salary and benefits at 3.7 out of 5, based on 31 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Vodafone Idea's customer service executives salaries here and to read reviews specifically about salary and benefits at Vodafone Idea for customer service executives, click here.
How is the work culture at Vodafone Idea for Customer Service Executives?
Work culture at Vodafone Idea for customer service executives is rated 3.6 out of 5 by 31 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Vodafone Idea for customer service executives, click here.
How is the job security at Vodafone Idea for Customer Service Executives?
Based on 31 reviews on AmbitionBox, Vodafone Idea's customer service executives rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Vodafone Idea for customer service executives, click here.
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