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3.9

based on 23k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Jio Customer Care Executive Reviews

Updated 23 Feb, 2025
Overall Rating
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3.7/5
based on 115 reviews

Rating distribution

Category Ratings

3.9

Job security

3.8

Company culture

3.7

Skill development

3.6

Work-life balance

3.5

Work satisfaction

3.4

Salary

3.1

Promotions

What employees say about Jio?

Insights from employee reviews on AmbitionBox

Workplace insights

Permanent work from home

Permanent work from home

94% employees reported

Rotational Shift

Rotational Shift

55% employees reported

Flexible timing

Flexible timing

59% employees reported

No travel

No travel

79% employees reported

View more detailed insights

Gender based rating

3.7
female

Rated by Women

49 reviews

3.7
male

Rated by Men

56 reviews

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Top Mentions in Jio Customer Care Executive Reviews
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115 reviews found

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a senior software engineer
2w
Nomura Mumbai
Hello guys, I m working in reliance as SSE and got selected in Nomura at 9+ of experience. What are the salary range for negotiating to close the discussion. Skills set: Java back end developer
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Top Jio Customer Care Executive Interview Questions

asked in Customer Care Executive interview
Q1. How to deal with the customer if customer are angry
View answers (2)
asked in Customer Care Executive interview
Q2. Are comfortable with rotational shofts
View answers (2)
asked in Customer Care Executive interview
Q3. What is aur national anthem
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asked in Customer Care Executive interview
Q4. Which is vitamin c Tomato Amla
View answer (1)

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Read Jio Customer Care Executive Reviews based on locations

5.0
 Bangalore / Bengaluru

 (5)

5.0
 Mumbai

 (4)

1.5
 Kolkata

 (4)

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People also ask about Jio's Customer Care Executives

Is Jio a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 115 employee reviews, it's clear that most customer care executives have an average experience working at Jio. Job security holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about job security and career growth on AmbitionBox.
Does Jio pay their Customer Care Executives well?
According to AmbitionBox reviews, Jio customer care executives rate their salary and benefits at 3.4 out of 5, based on 115 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Jio's customer care executives salaries here and to read reviews specifically about salary and benefits at Jio for customer care executives, click here .
How is the work culture at Jio for Customer Care Executives?
Work culture at Jio for customer care executives is rated 3.8 out of 5 by 115 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Jio for customer care executives, click here .
How is the job security at Jio for Customer Care Executives?
Based on 115 reviews on AmbitionBox, Jio's customer care executives rate job security at 3.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Jio. To read reviews about job security at Jio for customer care executives, click here .

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 115 Jio reviews submitted by Jio employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Jio is the right company for you. 55% of employees reported the working days at ...Jio as Rotational Shift. 59% employees reported the work timings at Jio as Flexible timing. Read more

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Jio Office Photos
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Jio Customer Care Executive Salary
based on 294 salaries
₹0.8 L/yr - ₹3.7 L/yr
25% less than the average Customer Care Executive Salary in India
View more details
Employee Benefits for Jio Customer Care Executive
healthInsurance
Health insurance
2 total responses
softskill
Job/Soft skill training
5 total responses
degree
Professional degree assistance
2 total responses
retirement
Retirement benefits
0 total responses
View All
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