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Jio
CompareProud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews by Jio Customer Care Executive Reviews
Overall Rating
based on 113
reviews
What employees say about Jio?
Insights from employee reviews on AmbitionBox
Workplace insights
Permanent work from home
93% employees reported
Rotational Shift
55% employees reported
Flexible timing
59% employees reported
No travel
79% employees reported
View more detailed insights
Gender based rating
Rated by Women
48 reviews
Rated by Men
55 reviews
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in Jio Customer Care Executive Reviews
113 reviews found
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What people are saying about Jio
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a manager
1w
Underpaid so need suggestions
I have a around 14 years of experience in ISP/Telecom company.
In my previous company I spend almost 13 years
I joint as BDO and left company with position of
Head of Business Operations.
As company was small and due to competition,
Company started to lose customers and so I
Decided to leave the company, I joint one of big
Telco now but my fixed CTC is 11,56,000.
Below is my Academic Background
BMS Graduate passed - 2010
Diploma in Marketing Mangt - 2011
PGP in Management- 2022
Global MBA - 2023
Please suggest me what I should demand in
My coming opportunity and what is my actual
Market Value?
Got a question about Jio?
Ask anonymously on communities.
asked in
Customer Care Executive interview
Q1. How to deal with the customer if customer are angry
asked in
Customer Care Executive interview
Q2. Are comfortable with rotational shofts
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Jio.
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People also ask about Jio's Customer Care Executives
Is Jio a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 113 employee reviews, it's clear that most customer care executives have an average experience working at Jio.
Job security holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 3.1.
Read reviews about
job security
and
career growth
on AmbitionBox.
Does Jio pay their Customer Care Executives well?
According to AmbitionBox reviews, Jio customer care executives rate their salary and benefits at 3.4 out of 5, based on 113 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Jio's customer care executives salaries
here
and to read reviews specifically about salary and benefits at Jio for customer care executives,
click here
.
How is the work culture at Jio for Customer Care Executives?
Work culture at Jio for customer care executives is rated 3.7 out of 5 by 113 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Jio for customer care executives,
click here
.
How is the job security at Jio for Customer Care Executives?
Based on 113 reviews on AmbitionBox, Jio's customer care executives rate job security at 3.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Jio. To read reviews about job security at Jio for customer care executives,
click here
.
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25%
less
than the average Customer Care Executive Salary in India
View more details
Health insurance
2 total
responses
Job/Soft skill training
5 total
responses
Professional degree assistance
2 total
responses
Retirement benefits
0 total
responses
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