Vodafone Idea is rated
3.8 out of 5 stars on
AmbitionBox, based on 290 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Vodafone Idea is rated
3.8 out of 5 stars on
AmbitionBox, based on 290 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Vodafone Idea Customer Care Executive Reviews
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290 reviews found
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Popular
Customer Care Executive in
Hyderabad / Secunderabad
Retail Store Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Nov 2018
Likes
Job Security ,Good Environment
Dislikes
Holidays even Festivals also we will work
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Rajahmundry
FDE Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Aug 2018
Likes
I am very happy about working ideacellur why because I learned everything like customers happiness, angry, fearing, very situtation I learned how to customer happy with my knowledge
Dislikes
Incentives wise I dissatisfied employees be part of that
Work Details
I am very enertic about my work I loved that work challenging
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Too exciting to server service to our customer.handling 5 team members and good environment.
Work days: Monday to Saturday
(Flexible Timings)
Customer Care Executive in
Durgapur
retail executive Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Feb 2019
Likes
Good company for fresher's
Dislikes
Not any dislike
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Palakkad
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 12 Oct 2018
Likes
I love the fact that iam a part of the company. Its a good team and got lots of supports to me they are very service minded
Dislikes
There is no job security
Work Details
Good
Work days: Monday to Saturday
(Flexible Timings)
Customer Care Executive in
Sonari
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Feb 2020
Likes
Work
Dislikes
Poor salery and no groth
Work Details
Good work
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Customer Care Executive in
Vill sonari post seetarasoi sidhauli sitapur
Full Time
·
BPO Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Nov 2023
Likes
TL manager HR and all stop behave is very Good.
Dislikes
NA
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Vodafone Idea.
Customer Care Executive in
Kanpur
E commerce Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Aug 2018
Likes
I love walking in Vodafone atmosphere was very positive and I would recommend it to each employee who is looking to walk and a friendly and an organisation where he can grow
Dislikes
There is nothing specific I would say that is negative about the company
Excellent work environment & innovative thinking about employee like HSW.i am so lucky because I am part of this team member in siliguri zone.
Dislikes
Growth is slow but pressure level so high
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Care Executive
Full Time
·
Retail Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 02 Aug 2018
Likes
Multinational company. Salary on time and care about his employe from junior to senior level
Dislikes
Multinational company. Salary on time and care about his employe from junior to senior level
Work Details
Multinational company. Salary on time and care about his employe from junior to senior level
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Ahmedabad
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 22 Jan 2019
Likes
N0
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive
Full Time
·
Sagar security Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 24 Dec 2018
Likes
Best part is working with team
Dislikes
Nothing
Work Details
CCE
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Thane
Retail Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 22 May 2018
Likes
Company policies for employees are very good like Vodafone Health and safety rules, meant for protection of employees. It's a big MNC company. Salary is on time.
Dislikes
We need to fight for work and family life balance as like in other companies
Work Details
Work timings: Flexible Timings
Customer Care Executive in
Coimbatore
Administration Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 03 Jun 2019
Likes
Yes
Dislikes
Target pressure
Customer Care Executive in
Mysuru / Mysore
Post paid Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 02 Jan 2019
Likes
Yes because it's best experience
Dislikes
Because lower salary
Work Details
Work days: Monday to Friday
Customer Care Executive
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Dec 2019
Likes
No
Dislikes
Most terrible
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Madhepura
As work Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 08 Nov 2018
Likes
I very like Vodafone because 4 year work in Vodafone vms
Dislikes
I am not dislike Vodafone
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Care Executive in
Pune
CCE Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 28 May 2020
Likes
The environment in idea voda company is entertaining, no any work load
Dislikes
No excuses
Work Details
Amazing work, no work load, interact with different customer
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Administration Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 12 Jul 2018
Likes
Colleagues are very helpful store environment is good
Dislikes
Job security is not at all present. Termination is going on high numbers
Work Details
It's a monotonous job at times boring & in current scenario job is not safe here
People also ask about Vodafone Idea's Customer Care Executives
Is Vodafone Idea a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 290 employee reviews, it's clear that most customer care executives have an average experience working at Vodafone Idea. Skill development holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about skill development and career growth on AmbitionBox.
Does Vodafone Idea pay their Customer Care Executives well?
According to AmbitionBox reviews, Vodafone Idea customer care executives rate their salary and benefits at 4.0 out of 5, based on 290 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Vodafone Idea is generally seen as a place that values and rewards its workforce fairly. You can know more about Vodafone Idea's customer care executives salaries here and to read reviews specifically about salary and benefits at Vodafone Idea for customer care executives, click here.
How is the work culture at Vodafone Idea for Customer Care Executives?
Work culture at Vodafone Idea for customer care executives is rated 3.8 out of 5 by 290 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Vodafone Idea for customer care executives, click here.
How is the job security at Vodafone Idea for Customer Care Executives?
Based on 290 reviews on AmbitionBox, Vodafone Idea's customer care executives rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Vodafone Idea for customer care executives, click here.
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