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Bharti Airtel Customer Care Executive Interview Questions and Answers for Experienced

Updated 6 May 2023

2 interviews found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before May 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. Experience... qualification...expected salary
  • Q2. Voice test ...and gave me data for calling
  • Q3. Customer query related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence must... postive attitude..

Customer Care Executive Interview Questions

user image Anonymous

posted on 20 Aug 2021

I applied via Referral and was interviewed in Jul 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and know about sales

Interview questions from similar companies

I applied via Company Website and was interviewed in Sep 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (2 Questions)

  • Q1. Mujha idea ko best banana h apne language hindi ma
  • Q2. Add costumes sa baat kasa karyaga

Interview Preparation Tips

Interview preparation tips for other job seekers - My dream jop idea Vodafone limited and I am hard working parsan

I applied via Walk-in and was interviewed before Jun 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (5 Questions)

  • Q1. How to solve customer problem
  • Q2. How to good service to customers
  • Q3. What to do so that the customer likes our services more
  • Q4. Why whould the customer want to take our services
  • Q5. Solve the customer problem

Interview Preparation Tips

Topics to prepare for Bharat Sanchar Nigam Customer Care Executive interview:
  • Customer Service
  • Customer problem regarding
  • Problem solution
Interview preparation tips for other job seekers - I just want to say, mahnat karne walon ki haar nahi hoti , or unko job ki Kami nahi hoti
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Feb 2024.

3 Interview Rounds

1

Technical Round (2 Questions)

  • Q1. Besc salf information
  • Q2. Suresh Kudari Qualification DME Experience 14 year Automation Industries machineMaintenence
2

Technical Round (1 Question)

  • Q1. Yes I am interested
3

Aptitude Test Round

1 Round Technical
2 round HR
3 Round Offer letter

1 Interview Round

1

Technical Round (1 Question)

  • Q1. Self introduction and about our study

I applied via Referral and was interviewed in Jun 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - No advice for my side be strong at any time

I applied via Walk-in and was interviewed before Jun 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (5 Questions)

  • Q1. How to solve customer problem
  • Q2. How to good service to customers
  • Q3. What to do so that the customer likes our services more
  • Q4. Why whould the customer want to take our services
  • Q5. Solve the customer problem

Interview Preparation Tips

Topics to prepare for Bharat Sanchar Nigam Customer Care Executive interview:
  • Customer Service
  • Customer problem regarding
  • Problem solution
Interview preparation tips for other job seekers - I just want to say, mahnat karne walon ki haar nahi hoti , or unko job ki Kami nahi hoti
Interview experience
4
 Good
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Dec 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

Technical Round (3 Questions)

  • Q1. What is ospf,and how to work.
  • Q2. Defrence between BGP and ISIS protocol
  • Q3. Please study RIP,RR, classless and class full, HSRP, access list VLAN EIGRP.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please study CCNA and CCNP course........
CCNA CCNP.

Customer Care Executive Interview Questions

Vodafone Idea user image Elayaraja Anjapuli

posted on 17 Sep 2022

I applied via Walk-in and was interviewed before Sep 2021.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

Aptitude Test Round

Answers are not new realize what you know

3

Group Discussion Round

Most of the time topic given by someone may not be relevant so don't say I agree with others simply don't agree with them

4

Aptitude Test Round

Show them some respect ask them to explain your role in the company do listen what they say

Interview Preparation Tips

Topics to prepare for Vodafone Idea Customer Care Executive interview:
  • Modern history
  • Devotion
  • Music
  • Native culture
  • Self discovery
  • Name science
  • Rewind past
Interview preparation tips for other job seekers - Be sin free, remember evrything you see everything you hear may be a test by your employer, you are being monitored forever, The true requirement is goodness, food culture is one of the important factor in achieving dream job

Bharti Airtel Interview FAQs

How many rounds are there in Bharti Airtel Customer Care Executive interview for experienced candidates?
Bharti Airtel interview process for experienced candidates usually has 2 rounds. The most common rounds in the Bharti Airtel interview process for experienced candidates are Resume Shortlist and One-on-one Round.
What are the top questions asked in Bharti Airtel Customer Care Executive interview for experienced candidates?

Some of the top questions asked at the Bharti Airtel Customer Care Executive interview for experienced candidates -

  1. What is five important things in sal...read more
  2. Voice test ...and gave me data for call...read more
  3. Customer query related questi...read more

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People are getting interviews through

based on 2 Bharti Airtel interviews
WalkIn
Referral
50%
50%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Bharti Airtel Customer Care Executive Salary
based on 200 salaries
₹1 L/yr - ₹4.6 L/yr
13% less than the average Customer Care Executive Salary in India
View more details

Bharti Airtel Customer Care Executive Reviews and Ratings

based on 46 reviews

3.9/5

Rating in categories

3.8

Skill development

3.5

Work-Life balance

3.5

Salary & Benefits

3.6

Job Security

3.8

Company culture

3.1

Promotions/Appraisal

3.5

Work Satisfaction

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