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based on 3.3k Reviews

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Tata Communications Customer Support Executive Interview Questions and Answers

Updated 1 Mar 2024

Tata Communications Customer Support Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Besc salf information
  • Q2. Suresh Kudari Qualification DME Experience 14 year Automation Industries machineMaintenence
Round 2 - Technical 

(1 Question)

  • Q1. Yes I am interested
Round 3 - Aptitude Test 

1 Round Technical
2 round HR
3 Round Offer letter

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. General questions
  • Q2. General knowledge
  • Q3. Testing Knowledge on work
  • Q4. Network Structure
  • Q5. Desktop Support issues and troubleshoots

Interview Preparation Tips

Topics to prepare for Aerial Telecom Solutions Customer Support Executive interview:
  • Computer Hardware
  • Networking
  • System Administration
  • Active Directory
  • Team Leading
  • Ticketing
Interview preparation tips for other job seekers - Don't join this organisation.
No ontime salaries
No promotions or appraisals
No friendly employer / hr very rude and worst behaviour, while you ask for employment benefits.
No job security
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
No response

I applied via Naukri.com and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self Introduction
  • Q2. Experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Please share the New jobs
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Group discussion with 10 other people

Round 2 - HR 

(2 Questions)

  • Q1. Introduction to your self
  • Q2. Previous company experience
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Waste of time to attend the interview
  • Q2. Waste of time to attend the interview instead of that prefer other jobs
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Html css syntax and properties, basic JavaScript , database queries

Round 2 - HR 

(1 Question)

  • Q1. Salary expectation
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before May 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why do you want to work here?
  • Q2. Looking for an opportunity to grow
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. How to install operating system?
  • Ans. 

    To install an operating system, you need to boot from the installation media and follow the on-screen instructions.

    • Insert the installation media (such as a USB drive or DVD) into the computer

    • Restart the computer and boot from the installation media

    • Follow the on-screen instructions to select language, partition the disk, and install the OS

    • Wait for the installation process to complete and then restart the computer

  • Answered by AI
  • Q2. Difference between router & Switch
  • Ans. 

    Router connects multiple networks while switch connects devices within a network.

    • Router operates at the network layer (Layer 3) of the OSI model, while switch operates at the data link layer (Layer 2).

    • Router uses IP addresses to route data between different networks, while switch uses MAC addresses to forward data within a network.

    • Router can determine the best path for data packets to travel between networks, while swi...

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduce my self
  • Ans. 

    I am a dedicated and customer-focused professional with a strong background in building relationships and providing excellent service.

    • I have X years of experience in customer service roles

    • I am skilled in communication and problem-solving

    • I have a proven track record of exceeding customer expectations

    • I am passionate about delivering exceptional customer experiences

  • Answered by AI
  • Q2. About Airtel and founder

Interview Preparation Tips

Interview preparation tips for other job seekers - What you share with the interviewer share with confident and fluent English
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. Myself, job profile
  • Q2. What is job profile
  • Q3. U have any experience

Tata Communications Interview FAQs

How many rounds are there in Tata Communications Customer Support Executive interview?
Tata Communications interview process usually has 3 rounds. The most common rounds in the Tata Communications interview process are Technical and Aptitude Test.
How to prepare for Tata Communications Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tata Communications. The most common topics and skills that interviewers at Tata Communications expect are Avaya, Cisco, Network Support and Networking.
What are the top questions asked in Tata Communications Customer Support Executive interview?

Some of the top questions asked at the Tata Communications Customer Support Executive interview -

  1. Suresh Kudari Qualification DME Experience 14 year Automation Industries machin...read more
  2. Besc salf informat...read more
  3. Yes I am interes...read more

Tell us how to improve this page.

Tata Communications Customer Support Executive Salary
based on 31 salaries
₹2 L/yr - ₹5.6 L/yr
34% more than the average Customer Support Executive Salary in India
View more details

Tata Communications Customer Support Executive Reviews and Ratings

based on 5 reviews

5.0/5

Rating in categories

4.9

Skill development

4.9

Work-Life balance

5.0

Salary & Benefits

5.0

Job Security

5.0

Company culture

4.9

Promotions/Appraisal

4.9

Work Satisfaction

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