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Fusion Customer Care Associate Interview Questions and Answers

Updated 24 Oct 2022

Fusion Customer Care Associate Interview Experiences

2 interviews found

I applied via Approached by Company and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Are you comfortable fluent in English
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me something about yourself
  • Q2. Why do you want to work here
  • Q3. Are you comfortable Hindi and English

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was quite easy. Just lagnuge check and communication skills should be good

I applied via Approached by Company and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Tell me something about yourself

Round 2 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. Why do you want to work in our company
  • Q3. What is your salary expectations

Interview Preparation Tips

Topics to prepare for Fusion Customer Care Associate interview:
  • Communication Skills
  • Languages
Interview preparation tips for other job seekers - Interview was very easy. just needed confidence . Effective communication

Customer Care Associate Interview Questions Asked at Other Companies

Q1. What are the exterior emulsions has in asian paints?
Q2. How Many Coats apply in Smartcare Damp proof Advance or Ultra?
Q3. If any Dark Colours for using exterior border wall colour, How ma ... read more
Q4. What are the brand's available in shoppers Stop? How will you dea ... read more
Q5. How Much Water Dilution mix With 1 ltr exterior emulsion?

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself

I applied via Naukri.com and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Good

Round 3 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Tell me about yourself.
  • Q3. Why are you looking for a change?
  • Q4. Where do you see yourself in 5 years?

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a great experience. Nice Interview by HR. Very well responsible.

I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Normal introduction was asked
  • Q2. Description of the previous role
  • Q3. Roles and responsibilities
Round 3 - Aptitude Test 

Not applicable , this was final round

Interview Preparation Tips

Interview preparation tips for other job seekers - Work hard on your attitude, skills can be taught! Focus on your goal.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Difference between absolute xpath and relative xpath
  • Ans. 

    Absolute xpath specifies the complete path from the root element to the desired element, while relative xpath specifies the path relative to the current element.

    • Absolute xpath starts with a single forward slash (/) and is more specific.

    • Relative xpath starts with a double forward slash (//) and is more flexible.

    • Absolute xpath is more prone to breaking if the structure of the page changes.

    • Relative xpath is easier to main...

  • Answered by AI

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2024. There were 4 interview rounds.

Round 1 - Group Discussion 

They given some topic on gd

Round 2 - Group Discussion 

They gave some gd questions

Round 3 - HR 

(1 Question)

  • Q1. Asking some technical questions
Round 4 - Technical 

(3 Questions)

  • Q1. Asking person data qnd techicql questions also
  • Q2. Personal data of school and other things
  • Q3. Some techinql questions on before worked Project
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via WorkIndia and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Explain about anything
  • Ans. 

    I will explain the process of troubleshooting a technical issue.

    • Identify the issue reported by the customer

    • Ask relevant questions to gather more information

    • Research possible solutions

    • Implement the solution and test it

    • Follow up with the customer to ensure the issue is resolved

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Mar 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction with confidence
  • Q2. Tell me about networking IT support
  • Ans. 

    Networking IT support involves providing technical assistance to users with network-related issues.

    • Diagnosing and resolving network connectivity issues

    • Configuring network devices such as routers and switches

    • Monitoring network performance and identifying potential issues

    • Providing remote support to users

    • Collaborating with other IT professionals to maintain network security

    • Training users on network best practices

    • Staying u...

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Answer the questions for customer
Round 4 - One-on-one 

(1 Question)

  • Q1. How do you handle the customer with high temper
Round 5 - HR 

(1 Question)

  • Q1. Follow the instructions give me

Interview Preparation Tips

Interview preparation tips for other job seekers - Joining immediately offer letter
Work permit for your life

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - teams 

(1 Question)

  • Q1. Past experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare text in advence

Fusion Interview FAQs

How many rounds are there in Fusion Customer Care Associate interview?
Fusion interview process usually has 3 rounds. The most common rounds in the Fusion interview process are Resume Shortlist, HR and Aptitude Test.

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Fusion Customer Care Associate Salary
based on 8 salaries
₹1 L/yr - ₹2.3 L/yr
40% less than the average Customer Care Associate Salary in India
View more details

Fusion Customer Care Associate Reviews and Ratings

based on 2 reviews

4.0/5

Rating in categories

4.0

Skill development

3.4

Work-life balance

2.9

Salary

3.0

Job security

4.0

Company culture

3.0

Promotions

4.0

Work satisfaction

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