Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Employer? Claim Account for FREE

Fusion

Compare button icon Compare button icon Compare
3.2

based on 187 Reviews

Filter interviews by

Fusion Customer Care Associate Interview Questions and Answers

Updated 24 Oct 2022

Fusion Customer Care Associate Interview Experiences

2 interviews found

Customer Care Associate Interview Questions & Answers

user image Anonymous

posted on 24 Oct 2022

I applied via Approached by Company and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
    • Add your answer
  • Q2. Are you comfortable fluent in English
    • Add your answer
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me something about yourself
    • Add your answer
  • Q2. Why do you want to work here
    • Add your answer
  • Q3. Are you comfortable Hindi and English
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was quite easy. Just lagnuge check and communication skills should be good

Customer Care Associate Interview Questions & Answers

user image Anonymous

posted on 24 Oct 2022

I applied via Approached by Company and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Tell me something about yourself

Round 2 - HR 

(3 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Why do you want to work in our company
    • Add your answer
  • Q3. What is your salary expectations
    • Add your answer

Interview Preparation Tips

Topics to prepare for Fusion Customer Care Associate interview:
  • Communication Skills
  • Languages
Interview preparation tips for other job seekers - Interview was very easy. just needed confidence . Effective communication

Customer Care Associate Interview Questions Asked at Other Companies

asked in Asian Paints
Q1. What are the exterior emulsions has in asian paints?
View answers (20)
asked in Asian Paints
Q2. How Many Coats apply in Smartcare Damp proof Advance or Ultra?
View answers (15)
asked in Asian Paints
Q3. If any Dark Colours for using exterior border wall colour, How ma ... read more
View answers (8)
asked in Shoppers Stop
Q4. What are the brand's available in shoppers Stop? How will you dea ... read more
View answers (4)
asked in Asian Paints
Q5. How Much Water Dilution mix With 1 ltr exterior emulsion?
View answers (10)
View All

Top trending discussions

View All
Salary Discussions, Hike & Promotions
2w
kingkong53
Verified Icon
·
works at
EPAM Systems
Salary Suggestion
My current salary is 28 LPA and few companies like TCS and Capgemini have rejected me after all rounds because they think my salary is high. However I am not good with DSA to apply for good product based companies. I already resigned from my current company and relieved. I need your advice on if I should ask same 28 LPA or look for 10-20% hike?
Got a question about Fusion?
Ask anonymously on communities.

Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

Automated Systems Design user image Anonymous

posted on 19 May 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via WorkIndia and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Explain about anything
  • Ans. 

    I will explain the process of troubleshooting a technical issue.

    • Identify the issue reported by the customer

    • Ask relevant questions to gather more information

    • Research possible solutions

    • Implement the solution and test it

    • Follow up with the customer to ensure the issue is resolved

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing

Customer Support Executive Interview Questions & Answers

CGS user image Anonymous

posted on 11 Apr 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - teams 

(1 Question)

  • Q1. Past experiences
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare text in advence

Customer Service Associate Interview Questions & Answers

CGS user image Anonymous

posted on 13 Mar 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Feb 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer

Customer Support Executive Interview Questions & Answers

CGS user image Abhi Jeremy

posted on 30 Mar 2023

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Mar 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction with confidence
    • Add your answer
  • Q2. Tell me about networking IT support
  • Ans. 

    Networking IT support involves providing technical assistance to users with network-related issues.

    • Diagnosing and resolving network connectivity issues

    • Configuring network devices such as routers and switches

    • Monitoring network performance and identifying potential issues

    • Providing remote support to users

    • Collaborating with other IT professionals to maintain network security

    • Training users on network best practices

    • Staying u...

    • Answered by AI
    Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Answer the questions for customer
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. How do you handle the customer with high temper
    • Add your answer
Round 5 - HR 

(1 Question)

  • Q1. Follow the instructions give me
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Joining immediately offer letter
Work permit for your life

Skills evaluated in this interview

Customer Care Executive Interview Questions & Answers

CGS user image Idrees Ahmed

posted on 12 Mar 2022

I applied via Naukri.com and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Good

Round 3 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Tell me about yourself.
    • Add your answer
  • Q3. Why are you looking for a change?
    • Add your answer
  • Q4. Where do you see yourself in 5 years?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a great experience. Nice Interview by HR. Very well responsible.
More about working at Fusion

Fusion Interview FAQs

How many rounds are there in Fusion Customer Care Associate interview?
Fusion interview process usually has 3 rounds. The most common rounds in the Fusion interview process are Resume Shortlist, HR and Aptitude Test.

Tell us how to improve this page.

Fusion Interviews By Designations

Interview Questions for Popular Designations

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.4k Interviews
Infosys Interview Questions
3.6
 • 7.6k Interviews
Wipro Interview Questions
3.7
 • 5.6k Interviews
Tech Mahindra Interview Questions
3.5
 • 3.8k Interviews
HCLTech Interview Questions
3.5
 • 3.8k Interviews
LTIMindtree Interview Questions
3.8
 • 3k Interviews
Mphasis Interview Questions
3.4
 • 806 Interviews
Hexaware Technologies Interview Questions
3.6
 • 722 Interviews
Persistent Systems Interview Questions
3.5
 • 611 Interviews
Contizant Technologies Interview Questions
4.1
 • 33 Interviews
View all
Fusion Customer Care Associate Salary
based on 8 salaries
₹1 L/yr - ₹2.3 L/yr
40% less than the average Customer Care Associate Salary in India
View more details

Fusion Customer Care Associate Reviews and Ratings

based on 2 reviews

4.0/5

Rating in categories

4.0

Skill development

3.4

Work-life balance

2.9

Salary

3.0

Job security

4.0

Company culture

3.0

Promotions

4.0

Work satisfaction

Explore 2 Reviews and Ratings
Fusion Salaries in India
Customer Care Executive
49 salaries
unlock blur

₹1 L/yr - ₹2.5 L/yr

Customer Service Executive
34 salaries
unlock blur

₹1 L/yr - ₹3 L/yr

Customer Service Associate
28 salaries
unlock blur

₹1.1 L/yr - ₹2.5 L/yr

Quality Analyst
19 salaries
unlock blur

₹1.5 L/yr - ₹4.8 L/yr

Team Lead
18 salaries
unlock blur

₹1.8 L/yr - ₹3.8 L/yr

Explore more salaries
Compare Fusion with

TCS

3.7
Compare

Infosys

3.6
Compare

Wipro

3.7
Compare

HCLTech

3.5
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview