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Firstsource Solutions

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3.7

based on 4.6k Reviews

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Firstsource Solutions Process Leader Interview Questions and Answers

Updated 23 Mar 2022

Firstsource Solutions Process Leader Interview Experiences

1 interview found

Process Leader Interview Questions & Answers

user image Anonymous

posted on 23 Mar 2022

Round 1 - Assignment 
Round 2 - One-on-one 

(1 Question)

  • Q1. People management and how to control attr and Shrinkage
  • Ans. 

    Effective people management and monitoring of attrition and shrinkage are crucial for process success.

    • Regularly track and analyze attrition and shrinkage data to identify trends and root causes.

    • Implement strategies to improve employee engagement and retention, such as career development opportunities and recognition programs.

    • Provide ongoing training and support to employees to improve their skills and performance.

    • Estab...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident 😉 that's enough and learn about people management

Main thing, we need to speak positively about employees.Bcs firstsource is employees Centricity company..will give more importance to agent level people

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Interview Tips & Stories
1w
zestyrose
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works at
Infosys
Tips for getting interview call in naukri
I have 3 yoe in sap basis am currently preparing for interview. And also started to apply for jobs in naukri and indeed almost 30-45 application applied but not got even single interview call. Any tips pls😪. Lost hopes. Thanks in advance ❤
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Interview questions from similar companies

Process Leader Interview Questions & Answers

Infosys BPM user image Anonymous

posted on 18 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
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Result
-

I applied via Job Portal

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
    • Add your answer
  • Q2. What is your understanding of the job description?
    • Add your answer

Process Leader Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 15 Mar 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Can you provide an overview of your career?
  • Ans. 

    I have over 10 years of experience in process improvement and leadership roles in various industries.

    • Started my career as a process analyst at XYZ Company

    • Promoted to process improvement manager at ABC Corporation

    • Led a team of process engineers to streamline operations and increase efficiency

    • Implemented Lean Six Sigma methodologies to reduce waste and improve quality

    • Currently serving as a Process Leader at DEF Industrie

    • Answered by AI
    Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. What are the technical aspects of the roles and responsibilities associated with your job?
  • Ans. 

    Technical aspects include process optimization, data analysis, software proficiency, and continuous improvement.

    • Utilizing software tools for data analysis and process monitoring

    • Implementing process improvements based on data insights

    • Ensuring compliance with technical standards and regulations

    • Collaborating with cross-functional teams to drive process efficiency

    • Training team members on technical aspects of the process

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Review the company information and the job nature outlined in the job description provided by the HR.

Process Leader Interview Questions & Answers

Teleperformance user image Anonymous

posted on 12 Nov 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Nov 2022. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. HR asked me to introduce myself.
    • Add your answer
  • Q2. Why do you want to join Majorel?
    • Add your answer
Round 2 - Aptitude Test 

Versant test is a mandate to join the organisation

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice- Do not join the company!

Process Leader Interview Questions & Answers

Omega Healthcare user image Anonymous

posted on 27 Apr 2022

I applied via Company Website and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
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Round 2 - Technical 

(1 Question)

  • Q1. Coding question and review
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Interview Preparation Tips

Interview preparation tips for other job seekers - all the best for interview .,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Senior Claim Processing Executive Interview Questions & Answers

Sagility user image Anonymous

posted on 2 Sep 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - Assignment 

General questions, related computers codes

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self?
    • Add your answer
  • Q2. Why should i hire you?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - friendly nature ,learn daily new things etc....

Process Champion Interview Questions & Answers

TELUS Digital user image Anonymous

posted on 25 Jun 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Normal conversation about my last company experience
    • Add your answer
  • Q2. Comfortable in night shift & expectation from this company regarding salary hike and deductions.
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction- Tell me about your self
    • Add your answer
  • Q2. Process Knowledge of Health & Welfare
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I recommend to apply the job for this company, it's a good company for learning purpose in H&W and Defined Benefits domain.

Team Leader Quality Interview Questions & Answers

R1 RCM user image Pratik Sawant

posted on 24 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Second Round 

(2 Questions)

  • Q1. About the roles and responsibilities, objectives of the being a quality analyst
    • Add your answer
  • Q2. Communication skills, Aptitude, Knowledge Testing
    • Add your answer

Process Trainer Interview Questions & Answers

IntouchCX user image Anonymous

posted on 12 Jul 2022

Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

General English, grammar, scenario based write up

Round 2 - One-on-one 

(1 Question)

  • Q1. Presentation Round with Managers
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Read the JD carefully. Be clear with your answer. Try to answer questions logically and try to answer keeping in mind how will you contribute and do things differently.

Team Leader Quality Interview Questions & Answers

iEnergizer user image Anonymous

posted on 30 Aug 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. It is a one o one session with HR.
    • Add your answer
  • Q2. Some basic questions. As per your CV, in this session they wanted to know your command on english speaking.
    • Add your answer
  • Q3. Tell me something about your self. If candidate is fresher then they ask him to speak on any topic. If candidate is experienced they asked about the Job responsibility and some other questions.
    • Add your answer
Round 3 - Technical 

(3 Questions)

  • Q1. This is the session with operations team.
    • Add your answer
  • Q2. They ask some questions related to the Job.
    • Add your answer
  • Q3. 1 more client round in some process.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - In all round they basically check your english speaking skills and confidence level so be confident.
More about working at Firstsource Solutions

Firstsource Solutions Interview FAQs

How many rounds are there in Firstsource Solutions Process Leader interview?
Firstsource Solutions interview process usually has 2 rounds. The most common rounds in the Firstsource Solutions interview process are Assignment and One-on-one Round.
How to prepare for Firstsource Solutions Process Leader interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Firstsource Solutions. The most common topics and skills that interviewers at Firstsource Solutions expect are Analytical skills, Customer Service, Management, Monitoring and Supervision.

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Firstsource Solutions Process Leader Salary
based on 201 salaries
₹3 L/yr - ₹10 L/yr
6% less than the average Process Leader Salary in India
View more details

Firstsource Solutions Process Leader Reviews and Ratings

based on 46 reviews

3.9/5

Rating in categories

3.6

Skill development

3.7

Work-life balance

3.5

Salary

3.4

Job security

3.7

Company culture

3.0

Promotions

3.9

Work satisfaction

Explore 46 Reviews and Ratings
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