Concentrix Corporation Process Leader Interview Questions and Answers

Q1. People management and how to control attr and Shrinkage
Ans. 
Effective people management and monitoring of attrition and shrinkage are crucial for process success.
• Regularly track and analyze attrition and shrinkage data to identify trends and root causes.

• Implement strategies to improve employee engagement and retention, such as career development opportunities and recognition programs.

• Provide ongoing training and support to employees to improve their skills and performance.

• Estab...read more
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Q1. HR asked me to introduce myself.
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Q2. Why do you want to join Majorel?
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Versant test is a mandate to join the organisation

Q1. It is a one o one session with HR.
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Q2. Some basic questions. As per your CV, in this session they wanted to know your command on english speaking.
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Q3. Tell me something about your self. If candidate is fresher then they ask him to speak on any topic. If candidate is experienced they asked about the Job responsibility and some other questions.
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Q1. This is the session with operations team.
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Q2. They ask some questions related to the Job.
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Q3. 1 more client round in some process.
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General Questions was there so not much difficulty to attend.

For Communication purpose- that was good experience to explain with him.

Q1. Happened for salary details and what is the company policies and procedures while i never felt that was very difficulty.
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Q2. This was happened then how i should update not happened things. this box is waste.
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Q3. Already updated same thing this box also very waste.
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Q1. 1. About yourself 2. Experience 3. Success stories 4. Basic questions about subject
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Q1. What are your salary expectations?
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Q1. People management and how to control attr and Shrinkage
Ans. 
Effective people management and monitoring of attrition and shrinkage are crucial for process success.
• Regularly track and analyze attrition and shrinkage data to identify trends and root causes.

• Implement strategies to improve employee engagement and retention, such as career development opportunities and recognition programs.

• Provide ongoing training and support to employees to improve their skills and performance.

• Estab...read more
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Q1. About me work experience
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Q2. Why you want to join TP
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Q3. Experience and topic TNA TNI
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Q1. 5 Best quality of the trainer
Ans. 
The 5 best qualities of a process trainer are patience, communication skills, adaptability, subject matter expertise, and creativity.
• Patience to deal with learners who may have different learning speeds and styles

• Excellent communication skills to convey information clearly and effectively

• Adaptability to adjust training methods based on the needs of the learners

• Subject matter expertise to provide accurate and relevant i...read more
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Q2. How will you handle a agent who have casual attitude
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