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Firstsource Solutions Interview Questions, Process, and Tips for Experienced

Updated 10 Mar 2025

Top Firstsource Solutions Interview Questions and Answers for Experienced

View all 47 questions

Firstsource Solutions Interview Experiences for Experienced

Popular Designations

148 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Personal life last work experience overall skills
Round 2 - Assignment 

Need to write on given topic about 400 words in 30 minutes or 40 minutes I guess.

Round 3 - Behavioral 

(2 Questions)

  • Q1. Personal life professional life experience how to deal with problems general topic on life. Hobbies
  • Q2. He is one the coolest operations manager I'm working with first one was at ICICI Lombard. Humble guy down to earth. More focused on lady's 😜 Overall made me comfortable in interview. Took some gap to an...

Interview Preparation Tips

Interview preparation tips for other job seekers - It's pretty simple be confident enough you will be able to crack it. Don't consider if you are willing to join for long time or make a career of it. Gain the skills switch that's all I can say.

Senior Customer Service Associate Interview Questions asked at other Companies

Q1. Do you know numbers in Hindi?
View answer (2)
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction with with past experience? Stability and relevant experience ? Where do you see yourself 5 yr down the lane? Strength , weakness Why do you left your last organization?
  • Q2. Why do you left your last organization?

Interview Preparation Tips

Interview preparation tips for other job seekers - Read throughly JD and prepare answer accordingly, try to make interview conversational.

Interview Questions & Answers

user image Anonymous

posted on 4 Jan 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. What are the challanges faced in training?
  • Q2. Medicare eligibility
  • Q3. What is the difference between Hmo ppo pos?
  • Q4. Reason for job chang
  • Q5. Are you a team playe?
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-

I applied via Referral and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Speak about yourself
  • Q2. Intention to take leave in the next 6 months

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

Firstsource Solutions interview questions for popular designations

 Customer Service Associate

 (24)

 Senior Associate

 (17)

 Senior Analyst

 (14)

 C.S.A

 (10)

 Customer Support Associate

 (10)

 Analyst

 (9)

 Senior CSA

 (9)

 Senior Customer Service Associate

 (9)

I applied via Referral and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self introduction
Round 2 - Aptitude Test 

Skills test general knowledge

Round 3 - One-on-one 

(2 Questions)

  • Q1. Introduction and asked about previous company and projects
  • Q2. Salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepare what in your resume.

Process Associate Interview Questions asked at other Companies

Q1. How will you explain a red colour (or any colour) to a person who is blind since his or her birth?
View answer (21)

Get interview-ready with Top Firstsource Solutions Interview Questions

Senior Analyst Interview Questions & Answers

user image Koti Reddy Gade

posted on 25 Mar 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Face to Face interview
Round 3 - HR 

(1 Question)

  • Q1. Salary Discussions and company culture and policies
Round 4 - Behavioral 

(1 Question)

  • Q1. About Process and Company Norms

Interview Preparation Tips

Interview preparation tips for other job seekers - Immediately Need to get job without late to get the job

Senior Analyst Interview Questions asked at other Companies

Q1. Explain 3 statement financial model Calculating discount rate Could you walk me through the DCF model? Other valuation methods. What PE is ideal? What is the other matrix to value the company? Difference between IRR and CAGR. What is Bond Y... read more
View answer (1)

Jobs at Firstsource Solutions

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Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Group Discussion 

Selected topic and give me two minutes and start discussion

Round 3 - HR 

(4 Questions)

  • Q1. Tell me about myself
  • Q2. What are the good qualities which may benefit our company.
  • Q3. To tell about professional experience, related to profile base give some vaild point to convince.
  • Q4. Positive attitude, work pressure and self adaptive in any case of situation.

Senior Analyst Interview Questions asked at other Companies

Q1. Explain 3 statement financial model Calculating discount rate Could you walk me through the DCF model? Other valuation methods. What PE is ideal? What is the other matrix to value the company? Difference between IRR and CAGR. What is Bond Y... read more
View answer (1)
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
-
Result
Not Selected

I applied via Approached by Company and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Call interview They wil ask you basic questions like qualification and location etc..
Round 3 - HR 

(2 Questions)

  • Q1. It was a virtual interview . Tell about yourself/ interests or hobbies/ about family etc
  • Q2. If you have any siblings and they are working they will ask you why you didn't try in that company .

Back Office Staff Interview Questions asked at other Companies

Q1. Difference between credit card and debit card
View answer (3)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. They will ask about yourself and specially they will ask to respond in English and as well as Hindi too. It is domestic as well as international so languages are required.
Round 3 - Aptitude Test 

There will be 3 assessments,
1- speaking test
2- typing test
3- MCQ and best or worst ticking.

Round 4 - Operational round 

(1 Question)

  • Q1. They will ask our introduction, they will ask about previous company or anything like school, college, hobbies etc. Basically they will check the communication. so be energetic and confident while answerin...

Interview Preparation Tips

Interview preparation tips for other job seekers - Be energetic and be confident in every rounds. There are still more opportunities, don't give up keep trying ur best, thank you.

Senior Customer Support Executive Interview Questions asked at other Companies

Q1. Tell me a time when you have delivered exception experience to a customer?
View answer (1)

Team Lead Interview Questions & Answers

user image Anonymous

posted on 11 Sep 2023

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Approached by Company and was interviewed in Mar 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

What is attrition and shrinkage?

Round 3 - One-on-one 

(1 Question)

  • Q1. Attrition and shrinkage,
Round 4 - HR 

(1 Question)

  • Q1. Why did you did MBA
Round 5 - HR 

(1 Question)

  • Q1. Can you travel by your own

Interview Preparation Tips

Interview preparation tips for other job seekers - All rounds were cleared, and boom can't connect with HR anymore they blocked me and wasted my time. So think before you apply for this fascist behaviour.

Team Lead Interview Questions asked at other Companies

Q1. write a java program to get maxing profit by buying and selling a share from a given set of values (they will change the question after you give solution, like if consider buying only once and selling once they will say to buying multiple t... read more
View answer (3)

Firstsource Solutions Interview FAQs

How many rounds are there in Firstsource Solutions interview for experienced candidates?
Firstsource Solutions interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Firstsource Solutions interview process for experienced candidates are HR, One-on-one Round and Resume Shortlist.
How to prepare for Firstsource Solutions interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Firstsource Solutions. The most common topics and skills that interviewers at Firstsource Solutions expect are US Healthcare, US Mortgage, Communication Skills, Customer Service and International Voice Process.
What are the top questions asked in Firstsource Solutions interview for experienced candidates?

Some of the top questions asked at the Firstsource Solutions interview for experienced candidates -

  1. what are the elements of a sales write up and what part does storytelling play ...read more
  2. What are the contents in PDD and SDD that are relevant for RPA develope...read more
  3. What are the documents you will u...read more
How long is the Firstsource Solutions interview process?

The duration of Firstsource Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.

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Firstsource Solutions Interview Process for Experienced

based on 69 interviews

Interview experience

3.7
  
Good
View more

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Firstsource Solutions Reviews and Ratings

based on 4.6k reviews

3.7/5

Rating in categories

3.5

Skill development

3.6

Work-life balance

3.3

Salary

3.5

Job security

3.5

Company culture

3.1

Promotions

3.5

Work satisfaction

Explore 4.6k Reviews and Ratings
Hiring For Gig Workforce/Freelancers For Mass Comm Grads/PG/PHD

Hyderabad / Secunderabad,

Bangalore / Bengaluru

+1

0-3 Yrs

Not Disclosed

International Voice Process Executive

Mumbai Suburban,

Mumbai

0-1 Yrs

₹ 2-4.5 LPA

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