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Firstsource Solutions Interview Questions, Process, and Tips for Experienced

Updated 10 Mar 2025

Top Firstsource Solutions Interview Questions and Answers for Experienced

View all 47 questions

Firstsource Solutions Interview Experiences for Experienced

Popular Designations

148 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Over all relevant experiences and salary details and notice period
Round 2 - One-on-one 

(1 Question)

  • Q1. Process specific questions Experience in team management Client management Performance management Any challenges while handling a team Basis formula like shrinkage attrition billing
Round 3 - One-on-one 

(1 Question)

  • Q1. Salary discussion

Team Lead Operations Interview Questions asked at other Companies

Q1. What was thr volume of shipment handled per day in previous designation ?
View answer (19)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before May 2023.

Round 1 - One-on-one 

(2 Questions)

  • Q1. They asking nature jobs based on our previous experience
  • Q2. Explain about end to end activities?
  • Ans. 

    End to end activities refer to the complete process from start to finish, involving all necessary steps and stakeholders.

    • Includes planning, execution, monitoring, and closing of a project or task

    • Involves coordination between different departments or teams

    • Ensures all aspects of a process are completed successfully and efficiently

    • Example: End to end activities in supply chain management involve procurement, production, d

  • Answered by AI

Assistant Manager Operations Interview Questions asked at other Companies

Q1. What can you tell me about xlookup function?
View answer (26)

Csa Analyst Interview Questions & Answers

user image Anonymous

posted on 27 Aug 2022

I applied via Approached by Company and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Quite easy if you have the skills to express you can clear the round of interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi All,
I am sharing this experience because it will help others to perform the interview with FSL.
Just be confident and express your opinions and also explain your relevant experience and the work culture is very exciting in First Source.

Csa Analyst Interview Questions asked at other Companies

Q1. How far india has a mixed economy proove it
View answer (3)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself? Where are you from?
  • Q2. Are you a Fresher/Experienced?
  • Q3. What is your specification in your graduation?
Round 3 - Behavioral 

(3 Questions)

  • Q1. What is your name ? Are you okay to work in rotational shifts?
  • Q2. What is the Golden rules of accounting?
  • Ans. 

    The Golden rules of accounting are basic principles that guide the process of recording financial transactions.

    • There are three Golden rules of accounting: Debit what comes in, Credit what goes out; Debit the receiver, Credit the giver; Debit all expenses and losses, Credit all incomes and gains.

    • These rules help ensure that financial transactions are accurately recorded and classified in the accounting system.

    • For exampl...

  • Answered by AI
  • Q3. What is the ctc your expecting?
  • Ans. 

    I am expecting a competitive salary based on my experience, skills, and the market rate for Process Analyst roles.

    • Research the average salary range for Process Analyst positions in your location and industry.

    • Consider your years of experience, relevant skills, and any additional certifications or qualifications that may warrant a higher salary.

    • Be prepared to negotiate based on the company's budget and benefits package.

    • P...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Firstsource Solutions Process Analyst interview:
  • Basic information
  • Accounting
  • Finance
  • Insurance
Interview preparation tips for other job seekers - Be perfect about your details entered in your resume.

Process Analyst Interview Questions asked at other Companies

Q1. what are the different types of accounting?
View answer (4)

Firstsource Solutions interview questions for popular designations

 Customer Service Associate

 (24)

 Senior Associate

 (17)

 Senior Analyst

 (14)

 C.S.A

 (10)

 Customer Support Associate

 (10)

 Analyst

 (9)

 Senior CSA

 (9)

 Senior Customer Service Associate

 (9)

Interview Questions & Answers

user image Anonymous

posted on 7 Nov 2022

I applied via Company Website

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. About self and experience
  • Q2. About experience and self, futures and objectives
Round 3 - Group Discussion 

Manager round ask questions about my experience work details and educations related information

Interview Preparation Tips

Interview preparation tips for other job seekers - Yes I am searching job for mortgage documents review

Get interview-ready with Top Firstsource Solutions Interview Questions

Associate Interview Questions & Answers

user image Anonymous

posted on 24 Jun 2022

Round 1 - HR 

(1 Question)

  • Q1. Will you be able to work for flexible hours
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What are goals why did you choose FirstSource

Interview Preparation Tips

Interview preparation tips for other job seekers - Be brave and fluent English answer whatever you know and accurate

Associate Interview Questions asked at other Companies

Q1. What is mean of TTR & why required for powder coating process ?
View answer (17)

Jobs at Firstsource Solutions

View all
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Basics of 4 Cs
  • Q2. Types of Income
  • Ans. 

    Types of income include earned income, passive income, and portfolio income.

    • Earned income is income earned through employment, such as salaries, wages, and bonuses.

    • Passive income is income generated from rental properties, limited partnerships, or other enterprises in which the individual is not actively involved.

    • Portfolio income is income from investments, such as dividends, interest, and capital gains.

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Questions about career
  • Q2. Questions about personal life

Interview Preparation Tips

Interview preparation tips for other job seekers - Read basics, don't panic.

Senior Underwriter Interview Questions asked at other Companies

Q1. Why do we considering 60% for IRA assets, 70% for stocks and Large deposit definition
View answer (3)
Round 1 - Group Discussion 

Should always point the best in the group discussion

Round 2 - HR 

(1 Question)

  • Q1. Basic self introduction
Round 3 - One-on-one 

(2 Questions)

  • Q1. What is. Your hobbies
  • Q2. Dancing and writting articles

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence on the process of interview this will be more enough

Training Executive Interview Questions asked at other Companies

Q1. What is distillation, fermentation.
View answer (3)

Analyst Interview Questions & Answers

user image Anonymous

posted on 9 Mar 2022

I applied via Referral and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Share details of your previous job.
  • Q2. What is your family background?
  • Q3. Tell me about yourself.
  • Q4. Self introduction and previous job.
Round 3 - One-on-one 

(2 Questions)

  • Q1. About technical description.
  • Q2. About total mortgage and previous job.

Interview Preparation Tips

Interview preparation tips for other job seekers - just know about us mortgage and previous work preparation.

Analyst Interview Questions asked at other Companies

Q1. N-th Fibonacci Number Problem Statement Given an integer ‘N’, your task is to find and return the N’th Fibonacci number using matrix exponentiation. Since the answer can be very large, return the answer modulo 10^9 + 7. Formula: F(n) = F(n-... read more
View answer (1)

Senior CSA Interview Questions & Answers

user image Anonymous

posted on 7 Aug 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Asking for easy question
Round 3 - Aptitude Test 

Mathematics test and general knowledge

Round 4 - Technical 

(4 Questions)

  • Q1. Discuss for the project
  • Q2. Verification for the process
  • Q3. Duplication for the process
  • Ans. 

    Duplication for the process refers to creating a copy of the existing process to ensure consistency and efficiency.

    • Duplication can help in standardizing processes across different teams or departments.

    • It can also be useful for training purposes, where a duplicate process can be used for practice.

    • Duplication should be done carefully to avoid confusion and ensure that the copied process is updated and relevant.

    • For exampl...

  • Answered by AI
  • Q4. Finally pricing the claim

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice work location and flexible shift timing

Senior CSA Interview Questions asked at other Companies

Q1. Would you be able to sell 100 Refrigerators to 100 families living in North Pole? How many would you be able to sell?
View answer (1)

Firstsource Solutions Interview FAQs

How many rounds are there in Firstsource Solutions interview for experienced candidates?
Firstsource Solutions interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Firstsource Solutions interview process for experienced candidates are HR, One-on-one Round and Resume Shortlist.
How to prepare for Firstsource Solutions interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Firstsource Solutions. The most common topics and skills that interviewers at Firstsource Solutions expect are US Healthcare, US Mortgage, Communication Skills, Customer Service and International Voice Process.
What are the top questions asked in Firstsource Solutions interview for experienced candidates?

Some of the top questions asked at the Firstsource Solutions interview for experienced candidates -

  1. what are the elements of a sales write up and what part does storytelling play ...read more
  2. What are the contents in PDD and SDD that are relevant for RPA develope...read more
  3. What are the documents you will u...read more
How long is the Firstsource Solutions interview process?

The duration of Firstsource Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.

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Firstsource Solutions Interview Process for Experienced

based on 69 interviews

Interview experience

3.7
  
Good
View more

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Firstsource Solutions Reviews and Ratings

based on 4.6k reviews

3.7/5

Rating in categories

3.5

Skill development

3.6

Work-life balance

3.3

Salary

3.5

Job security

3.5

Company culture

3.1

Promotions

3.5

Work satisfaction

Explore 4.6k Reviews and Ratings
CSA - Freshers!!

Chennai

0-1 Yrs

₹ 0.8-1.5 LPA

Hiring For International voice associate

Bangalore / Bengaluru

0-5 Yrs

₹ 2.5-3.75 LPA

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