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Firstsource Solutions Training Executive Interview Questions and Answers

Updated 30 May 2022

Firstsource Solutions Training Executive Interview Experiences

1 interview found

Round 1 - Group Discussion 

Should always point the best in the group discussion

Round 2 - HR 

(1 Question)

  • Q1. Basic self introduction
Round 3 - One-on-one 

(2 Questions)

  • Q1. What is. Your hobbies
  • Q2. Dancing and writting articles

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence on the process of interview this will be more enough

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(4 Questions)

  • Q1. What was your process into ?
  • Ans. 

    I started my career in training by obtaining a degree in education and gaining experience in instructional design.

    • Obtained a degree in education or related field

    • Gained experience in instructional design

    • Participated in training programs or workshops

    • Developed strong communication and presentation skills

    • Built a portfolio of successful training programs

    • Stayed updated on industry trends and best practices

  • Answered by AI
  • Q2. What do you know about service desk?
  • Ans. 

    Service desk is a centralized point of contact for users to get help with IT issues and requests.

    • Provides technical support and assistance to users

    • Handles incidents and service requests

    • Logs and tracks issues in a ticketing system

    • Resolves issues or escalates to higher level support

    • Communicates with users regarding status and resolution

  • Answered by AI
  • Q3. What do know about ITSM?
  • Ans. 

    ITSM stands for Information Technology Service Management, which is a set of practices for managing IT services.

    • ITSM focuses on aligning IT services with the needs of the business

    • It involves processes such as incident management, problem management, change management, and service level management

    • ITSM frameworks like ITIL (Information Technology Infrastructure Library) provide guidelines for implementing best practices

  • Answered by AI
  • Q4. What is ITIL V4
  • Ans. 

    ITIL V4 is the latest version of the Information Technology Infrastructure Library, a framework for IT service management.

    • ITIL V4 focuses on integrating ITIL guidance with best practices from the worlds of DevOps, Agile, and Lean.

    • It emphasizes the importance of collaboration, automation, and streamlining processes to improve IT service delivery.

    • ITIL V4 introduces the Service Value System (SVS) which helps organizations...

  • Answered by AI

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. Why do you want to join Taskus

Interview Preparation Tips

Interview preparation tips for other job seekers - Avoid this company Taskus.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Past experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good company.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Tell me about your self
  • Q2. How soon can you join
  • Q3. What is your salary expectation
  • Q4. Are you willing to relocate

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not work with Teleperformance as mid to sr mgr levels.
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
-

I applied via Job Portal

Round 1 - HR 

(3 Questions)

  • Q1. Current Role and Responsibilities
  • Q2. Ask about past experience
  • Q3. Why do we hire you

I applied via Referral and was interviewed before Oct 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Overall Experience and Domain expertise
Round 3 - One-on-one 

(3 Questions)

  • Q1. Walk through on Job profile
  • Q2. Challenges and actions implemented
  • Ans. 

    Challenges faced in Sr. Manager Training and actions implemented

    • One of the biggest challenges was adapting to remote training due to COVID-19

    • Implemented virtual training sessions using video conferencing tools like Zoom and Microsoft Teams

    • Another challenge was ensuring consistent training across multiple locations

    • Developed standardized training materials and conducted train-the-trainer sessions

    • Also faced challenges wit...

  • Answered by AI
  • Q3. Project work and details
Round 4 - One-on-one 

(3 Questions)

  • Q1. Intro and walk through of profile
  • Q2. Testing scenarios about the role
  • Q3. Six sigma related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared about the job role and challenges coming across in the role.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Question about previous job experiences
  • Q2. About himself and subjective on domain specific
Round 3 - HR 

(1 Question)

  • Q1. Screening and final evaluation

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Deputy Manager Training interview:
  • Previous experience

Firstsource Solutions Interview FAQs

How many rounds are there in Firstsource Solutions Training Executive interview?
Firstsource Solutions interview process usually has 3 rounds. The most common rounds in the Firstsource Solutions interview process are Group Discussion, HR and One-on-one Round.
How to prepare for Firstsource Solutions Training Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Firstsource Solutions. The most common topics and skills that interviewers at Firstsource Solutions expect are MS Office, Night Shift, Training, Communication Skills and Excel.

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Firstsource Solutions Training Executive Salary
based on 16 salaries
₹3.2 L/yr - ₹5 L/yr
58% more than the average Training Executive Salary in India
View more details

Firstsource Solutions Training Executive Reviews and Ratings

based on 2 reviews

4.0/5

Rating in categories

3.0

Skill development

3.0

Work-Life balance

2.0

Salary & Benefits

4.0

Job Security

3.0

Company culture

4.0

Promotions/Appraisal

4.0

Work Satisfaction

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