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Firstsource Solutions Content Developer Interview Questions and Answers

Updated 18 Nov 2020

Firstsource Solutions Content Developer Interview Experiences

1 interview found

Interview Questionnaire 

6 Questions

  • Q1. Why have you chosen this field or role of business content writer
  • Q2. What key industries do you follow and what are some technological trends
  • Q3. What are the elements of a sales write up and what part does storytelling play here
  • Ans. 

    A sales write-up includes elements like a catchy headline, benefits, features, testimonials, and a call-to-action. Storytelling helps to engage the audience and create an emotional connection.

    • Catchy headline to grab attention

    • Benefits of the product/service to show value

    • Features of the product/service to highlight its uniqueness

    • Testimonials from satisfied customers to build trust

    • Call-to-action to encourage the reader to...

  • Answered by AI
  • Q4. Visit our website and suggest ideas
  • Q5. What kind of white paper and case studies have you written
  • Ans. 

    I have written white papers and case studies on various topics including technology, finance, and marketing.

    • Wrote a white paper on the impact of blockchain technology on the financial industry

    • Authored a case study on the successful implementation of a digital marketing campaign for a startup

    • Created a white paper on the benefits of cloud computing for small businesses

    • Developed a case study on the use of AI in improving ...

  • Answered by AI
  • Q6. What content management systems and tools do you use
  • Ans. 

    I use a variety of content management systems and tools depending on the project requirements.

    • WordPress for blog and website development

    • HubSpot for inbound marketing campaigns

    • Salesforce for customer relationship management

    • Google Analytics for website analytics

    • Hootsuite for social media management

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - research on the company. choose one or two industries and talk about them with well researched data. know about white papers, case studies, exec summaries and design

Skills evaluated in this interview

Interview questions from similar companies

Content Moderator Interview Questions & Answers

TaskUs user image Shakti Singh Mann

posted on 11 Nov 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is content moderator
  • Ans. 

    A content moderator is responsible for reviewing and monitoring user-generated content on online platforms to ensure it meets the platform's guidelines and standards.

    • Review and moderate user-generated content to ensure it complies with platform guidelines

    • Remove inappropriate or harmful content such as hate speech, violence, or nudity

    • Flag and escalate content that violates guidelines to higher authorities for further ac...

  • Answered by AI
Round 2 - Aptitude Test 

Versant round contained psychological test and english test

Round 3 - One-on-one 

(2 Questions)

  • Q1. KPIs in the last organization
  • Ans. 

    Implemented KPIs to track content moderation efficiency and accuracy.

    • Utilized KPIs such as number of flagged posts, response time to reported content, accuracy of moderation decisions

    • Monitored KPIs regularly to identify trends and areas for improvement

    • Used KPI data to adjust moderation strategies and improve overall content quality

  • Answered by AI
  • Q2. Quality score in the last organization
  • Ans. 

    Quality score in previous organization was consistently high, exceeding expectations.

    • Consistently achieved high quality scores in previous organization

    • Exceeded expectations in maintaining quality standards

    • Received positive feedback from supervisors and team members for quality of work

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and answer all the questions truthfully.

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Coding was good at given program

Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a detail-oriented individual with a passion for maintaining online content quality and safety.

    • Experienced in reviewing and moderating user-generated content

    • Strong attention to detail and ability to spot inappropriate or harmful content

    • Familiar with content moderation guidelines and policies

    • Excellent communication skills for providing feedback and enforcing guidelines

  • Answered by AI
  • Q2. Tell me about your hometown
  • Ans. 

    My hometown is a small coastal town known for its beautiful beaches and seafood cuisine.

    • Located on the east coast of the country

    • Famous for its annual seafood festival

    • Popular tourist destination for beach lovers

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good experience with interviewer
Interview experience
3
Average
Difficulty level
Easy
Process Duration
-
Result
-
Round 1 - Aptitude Test 

It shows some of the questions

Round 2 - Coding Test 

There was Java coding test

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is content moderation?
  • Ans. 

    Content moderation is the process of monitoring and reviewing user-generated content to ensure it meets the guidelines and standards set by the platform.

    • Monitoring user-generated content for inappropriate or harmful material

    • Removing or flagging content that violates community guidelines

    • Ensuring a safe and respectful online environment for users

    • Examples: Removing hate speech, graphic violence, nudity, or spam

  • Answered by AI

Skills evaluated in this interview

I applied via Offline and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. RAM full form?
  • Ans. 

    RAM stands for Random Access Memory.

    • RAM is a type of computer memory that can be accessed randomly.

    • It is used to store data that is currently being used by the computer's operating system, applications, and processes.

    • RAM is volatile memory, meaning it loses its data when the computer is powered off or restarted.

    • It is much faster than other types of storage like hard drives or solid-state drives.

    • RAM capacity affects the...

  • Answered by AI
  • Q2. Who is the god of cricket?
  • Ans. Sachin Tendulkar is god of cricket.
  • Answered Anonymously
  • Q3. CCC full form?
  • Ans. 

    CCC stands for Course on Computer Concepts.

    • CCC is a computer literacy program offered by the National Institute of Electronics and Information Technology (NIELIT) in India.

    • It is designed to impart basic knowledge of computers and information technology to individuals.

    • The course covers topics such as computer fundamentals, operating systems, word processing, spreadsheets, internet, and email.

    • CCC certification is widely ...

  • Answered by AI
  • Q4. CPU full form?
  • Ans. 

    CPU stands for Central Processing Unit.

    • CPU is the primary component of a computer that performs most of the processing inside the computer.

    • It interprets and executes instructions from the computer's memory.

    • CPU consists of an arithmetic logic unit (ALU), control unit, and registers.

    • Examples of CPUs include Intel Core i7, AMD Ryzen 5, etc.

  • Answered by AI
  • Q5. ROM full form?
  • Ans. 

    ROM stands for Read-Only Memory.

    • ROM is a type of computer memory that can only be read from, not written to.

    • It is used to store permanent data that does not need to be changed, such as the computer's BIOS.

    • Examples of ROM include CD-ROMs, DVDs, and Blu-ray discs.

    • ROM is non-volatile, meaning it retains its data even when the power is turned off.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my 12th curriculum computer related topics. He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly.

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is modaretion
  • Ans. 

    Moderation is the process of monitoring and regulating content to ensure it meets certain standards or guidelines.

    • Moderation involves reviewing and approving or removing user-generated content.

    • It helps maintain a safe and respectful online environment.

    • Examples include moderating comments on social media posts, forums, and websites.

  • Answered by AI
  • Q2. Who is modaretor
  • Ans. 

    A moderator is a person responsible for monitoring and enforcing rules and guidelines within a community or platform.

    • Moderators ensure that users follow the community guidelines and rules.

    • They have the authority to remove inappropriate content and enforce consequences for violations.

    • Moderators often engage with users to resolve conflicts and maintain a positive environment.

    • Examples: Reddit moderators, Facebook group ad

  • Answered by AI
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Assignment 

Translation English to Urdu, Moderating some videos as per given policies.

Round 2 - HR 

(5 Questions)

  • Q1. Basic questions from the resume. Asking if available 24/7 for shifts or not!.
  • Q2. Translate Eng to Urdu
  • Ans. 

    Translate the question from English to Urdu

    • Use online translation tools for accurate translation

    • Ensure the context of the question is maintained in the translation

  • Answered by AI
  • Q3. Inquiries from Resume
  • Q4. Status in Canada
  • Ans. 

    Permanent Resident

    • Permanent residents have the right to live, work, and study in Canada indefinitely

    • They have access to healthcare and social benefits

    • They are not Canadian citizens and cannot vote or hold certain jobs requiring security clearance

  • Answered by AI
  • Q5. Are you available 24/7

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay Away from Majorel. They micromanage you to your soul with minimum pay and enforce a lot of things on your head.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Work and time problems

Round 2 - HR 

(2 Questions)

  • Q1. Good communication skills
  • Q2. What is your salary expectation
Round 3 - Assignment 

Typing with accuracy 40 words per minute

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. It a was basic introduction round and questions like "why do you want to join TaskUs?", "What is BPO?" , "What is Content Moderation?".
Round 2 - One-on-one 

(1 Question)

  • Q1. Again started with the introduction, then the interviewer made me type an email based on a specific situation. After that some basic questions like "Would you be able to work in shifts/night shifts" , "wha...

Firstsource Solutions Interview FAQs

What are the top questions asked in Firstsource Solutions Content Developer interview?

Some of the top questions asked at the Firstsource Solutions Content Developer interview -

  1. what are the elements of a sales write up and what part does storytelling play ...read more
  2. what kind of white paper and case studies have you writ...read more
  3. what content management systems and tools do you ...read more

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