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Firstsource Solutions Interview Questions, Process, and Tips for Experienced

Updated 10 Mar 2025

Top Firstsource Solutions Interview Questions and Answers for Experienced

View all 47 questions

Firstsource Solutions Interview Experiences for Experienced

Popular Designations

148 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. Are you willing to relocate and any typy of shift time is ok or not
  • Q3. Typing speed test

Csa Analyst Interview Questions asked at other Companies

Q1. How far india has a mixed economy proove it
View answer (3)
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Roles and responsibilities
Round 3 - Aptitude Test 

Versant test to check communication skills

Round 4 - One-on-one 

(1 Question)

  • Q1. In the manager round they might ask you a question based on certain scenario. Need to answer it in a paragraph as they will be checking communication skills and the ability to think outside the box.

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to speak a lot during interview as they check communication skills

Senior Executive Interview Questions asked at other Companies

Q1. If oneday the men power is very less due to some problem and lode is more that day as a senior Exucative, how will u handle your team ?
View answer (56)

Interview Questions & Answers

user image Anonymous

posted on 5 Jun 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in May 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Good communication skills and grammar test.

Round 3 - One-on-one 

(3 Questions)

  • Q1. Qualifications and certifications
  • Q2. As I was a fresher. I did not receive more questions from the interviewer.
  • Q3. Introducing and skills
Round 4 - HR 

(2 Questions)

  • Q1. Salary expectations:
  • Q2. Cab and other facilities

Csa Analyst Interview Questions & Answers

user image Anonymous

posted on 17 Jun 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. What is your previous job experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - Please take a resume Xerox copy and take any id for front office

Csa Analyst Interview Questions asked at other Companies

Q1. How far india has a mixed economy proove it
View answer (3)

Firstsource Solutions interview questions for popular designations

 Customer Service Associate

 (24)

 Senior Associate

 (17)

 Senior Analyst

 (14)

 C.S.A

 (10)

 Customer Support Associate

 (10)

 Analyst

 (9)

 Senior CSA

 (9)

 Senior Customer Service Associate

 (9)

Interview Questions & Answers

user image Anonymous

posted on 8 Feb 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. How many experience past company
  • Q2. Five years six month
  • Q3. Five years six month, mortgage process

Get interview-ready with Top Firstsource Solutions Interview Questions

C.S.A Interview Questions & Answers

user image Priyanka

posted on 23 Apr 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed before Apr 2023. There were 4 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self Introduction
Round 2 - Aptitude Test 

General aptitude questions

Round 3 - Technical 

(1 Question)

  • Q1. Basic Computer knowledge questions
Round 4 - Behavioral 

(2 Questions)

  • Q1. What do you know about Insurance ?
  • Ans. 

    Insurance is a financial product that provides protection against financial losses.

    • Insurance is a contract between an individual or organization and an insurance company, where the individual or organization pays a premium in exchange for financial protection against specified risks.

    • Types of insurance include health insurance, life insurance, auto insurance, home insurance, and more.

    • Insurance helps individuals and orga...

  • Answered by AI
  • Q2. What is BPO? Why do you want this job

Interview Preparation Tips

Interview preparation tips for other job seekers - Face the Interview confidently

C.S.A Interview Questions asked at other Companies

Q1. How you will handle unhappy customers like he is continuously abusing you ?
View answer (1)

Jobs at Firstsource Solutions

View all
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

Typing speed 30wpm, logical reasoning, general knowledge, system knowledge, mathematics etc

Round 3 - One-on-one 

(5 Questions)

  • Q1. Prepare nice introduction,go through CV, prepare any topics to speak about 2 minutes, communication is important and know about the company.
  • Q2. Introduce yourself?
  • Q3. Tell me about recent experience ?
  • Q4. Skills and projects
  • Q5. Strength and weaknes

Senior Associate Interview Questions asked at other Companies

Q1. On an average, how many invoices can you process in a day?
View answer (10)

Interview Questions & Answers

user image

posted on 13 Feb 2025

Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - Assignment 

Question and answer based on work

Round 2 - Case Study 

Scenario based questions

Senior Associate Interview Questions & Answers

user image Sai kiran N

posted on 18 Apr 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. Just self introduction and previous experience
  • Q2. Self introduction
  • Q3. Previous experience
  • Q4. Previous organisation
  • Ans. 

    I worked at XYZ Corp as a Senior Analyst for 3 years.

    • Managed a team of 5 analysts and oversaw data analysis for multiple clients

    • Developed and implemented new data visualization techniques to improve client reporting

    • Collaborated with cross-functional teams to identify and solve complex business problems

    • Received recognition for outstanding performance and leadership skills

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication important

Senior Associate Interview Questions asked at other Companies

Q1. On an average, how many invoices can you process in a day?
View answer (10)

CSR Interview Questions & Answers

user image Anonymous

posted on 19 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Introduction Round

CSR Interview Questions asked at other Companies

Q1. What keys for copy and paste
View answer (2)

Firstsource Solutions Interview FAQs

How many rounds are there in Firstsource Solutions interview for experienced candidates?
Firstsource Solutions interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Firstsource Solutions interview process for experienced candidates are HR, One-on-one Round and Resume Shortlist.
How to prepare for Firstsource Solutions interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Firstsource Solutions. The most common topics and skills that interviewers at Firstsource Solutions expect are US Healthcare, US Mortgage, Communication Skills, Customer Service and International Voice Process.
What are the top questions asked in Firstsource Solutions interview for experienced candidates?

Some of the top questions asked at the Firstsource Solutions interview for experienced candidates -

  1. what are the elements of a sales write up and what part does storytelling play ...read more
  2. What are the contents in PDD and SDD that are relevant for RPA develope...read more
  3. What are the documents you will u...read more
How long is the Firstsource Solutions interview process?

The duration of Firstsource Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.

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Firstsource Solutions Interview Process for Experienced

based on 69 interviews

Interview experience

3.7
  
Good
View more

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Firstsource Solutions Reviews and Ratings

based on 4.6k reviews

3.7/5

Rating in categories

3.5

Skill development

3.6

Work-life balance

3.3

Salary

3.5

Job security

3.5

Company culture

3.1

Promotions

3.5

Work satisfaction

Explore 4.6k Reviews and Ratings
Hiring For Gig Workforce/Freelancers For Mass Comm Grads/PG/PHD

Hyderabad / Secunderabad,

Bangalore / Bengaluru

+1

0-3 Yrs

Not Disclosed

International Voice Process Executive

Mumbai Suburban,

Mumbai

0-1 Yrs

₹ 2-4.5 LPA

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