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Credence Resource Management Customer Service Executive Interview Questions and Answers for Freshers
Updated
28 Aug 2023
1 interview found
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3 Interview Rounds
Interview Questions
- Q1. Tell about yourself
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- Q2. Tell about your previous company
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Customer Service Executive Jobs at Credence Resource Management
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
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Interview questions from similar companies
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Referral and was interviewed in May 2024.
4 Interview Rounds
1
Group Discussion Round
Self introduction of candidate
2
Aptitude Test Round
Conducting exam for candidates
3
Assignment Round
Conducting exam for candidates
4
Technical Round (2 Questions)
- Q1. Speak about customer service Add Answer
- Q2. What do you know about bpo View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be a brave
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. What is your name and about your self Add Answer
- Q2. Previous day routine View Answers (1)
2
Assignment Round
Ascent test for English
Interview Preparation Tips
Interview preparation tips for other job seekers - Please read before the interview about customer support
I applied via Walk-in and was interviewed in Aug 2022.
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Self introduction about working experience Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Dont be Shay and be confident best of luck
Customer Care Executive Interview Questions
Corpone Staffing Solutions
Anonymous
posted on 11 Jan 2023
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Dec 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (1 Question)
- Q1. Asking tell me about your self Add Answer
3
HR Round (1 Question)
- Q1. Asking any experience details Add Answer
4
Client Interview Round (1 Question)
- Q1. Client interview is the last phase of interview Add Answer
Interview Preparation Tips
Topics to prepare for Corpone Staffing Solutions Customer Care Executive interview:
- Basics of call centre
- Learn some basic communication s
Customer Service Associate Interview Questions
Radius Global Solutions
Anonymous
posted on 1 Apr 2023
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (2 Questions)
- Q1. I was asked about my background View Answers (1)
- Q2. I was asked about where all i had worked before Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - You should learn to always be honest and intelligent, not smart.
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Sep 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (2 Questions)
- Q1. Self introduction Add Answer
- Q2. Communication test Add Answer
3
Technical Round (2 Questions)
- Q1. How do you handle the customers View Answers (1)
- Q2. Be polite in every situation and try to explain Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be calm and be real at interview and don't hesitate
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Dec 2021.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
One-on-one Round (2 Questions)
- Q1. General questions hobbies and past working or education experiences Add Answer
- Q2. Speak 2 mins on given topic in good grammatical English/Hindi or both. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and active listener prepare 2 mins introduction.
Interview Questions
- Q1. Basic questions one why you want to opt BPO line of job
View Answers (2)
- Q2. And what are the regional language you are well versed
Add Answer
- Q3. Are you willing to sign the term or bond
View Answers (1)
- Q4. Are you willing to relocate
Add Answer
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Nov 2022.
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2
Aptitude Test Round
After screening you will receive a link for the aptitude test you have to pass that test to move on to the next round.
3
Type test Round (2 Questions)
- Q1. You will have to show your typing skills. Add Answer
- Q2. Basic grammar test will be conducted. Add Answer
4
HR Round (1 Question)
- Q1. General HR question were asked. Add Answer
5
Technical Round (1 Question)
- Q1. Again type test will be conducted and some question about the process will be asked. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good communication and type speed will help you land this job.
Credence Resource Management Interview FAQs
How many rounds are there in Credence Resource Management Customer Service Executive interview for freshers?
Credence Resource Management interview process for freshers usually has 2 rounds. The most common rounds in the Credence Resource Management interview process for freshers are Resume Shortlist and HR.
How to prepare for Credence Resource Management Customer Service Executive interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Credence Resource Management. The most common topics and skills that interviewers at Credence Resource Management expect are Customer Handling, Customer Service, Collections, Communication Skills and International Voice Process.
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Customer Service Executive Interview Questions from Similar Companies
Credence Resource Management Customer Service Executive
Salary
based on 299 salaries
₹1.6
L/yr - ₹6.2
L/yr
30%
more
than the average Customer Service Executive Salary in India
View more details
Credence Resource Management Customer Service Executive Reviews and Ratings
based on 87 reviews
Rating in categories
|
Customer Service Executive
299
salaries
|  ₹1.6 L/yr - ₹6.2 L/yr |
|
Team Lead
127
salaries
| ₹3.8 L/yr - ₹12 L/yr |
|
Executive
77
salaries
| ₹2 L/yr - ₹5.2 L/yr |
|
Back Office Executive
74
salaries
| ₹2 L/yr - ₹4 L/yr |
|
Team Lead Operations
64
salaries
| ₹4.1 L/yr - ₹7.8 L/yr |
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